For some reason many Blackberry users do not know they can open attachments like pictures, Word documents, Excel spreadsheets, or Adobe PDF files. One reason may be that RIM makes it difficult for the non-technically incline to figure it out, but it is very simple. Note: You will need to be on a BES 3.6 or higher.
1. When you receive an email with an exclamation mark that means that there is an attachment.
2. Open the email and you will see [x Attachment], x = the number of attachments to the email.
3. Highlight the [x Attachment] –> Wheel-Click and “Open Attachment”.
4. Scroll down to “Full Content”, hit Enter and now the attachment will download and you can view it.
Here’s my suggestion to RIM, make the [1 attachment] a clickable link like a URL on the web to make it easier for all of us.