Have A Blackberry Question? Ask Us!

Posted
by
BlackBerry Cool
on January 25, 2005, at 12:02 PM
in News
. Tags: Announcements.
Comments: 195 responses
195 Comments

Have a Blackberry related question? We can help you, please use the following form to send us your questions. We will try to post a question and answer each day, it is our way of helping out our readers and contributing to the Blackberry community.

Please click on the “Ask Us” link on the side or email askus@blackberrycool.com

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  • Cdenning

    In trying to add new addresses to my address book I keep getting sent to the window which relates to the address I’d just added and I then can’t navigate back to the “new address” window. What am I doing wrong?

  • Mega_megan18

    my blackberry (curve 8900) always rings a number on its own , the number is 123rp0k.98w3642a …. this number is the talking clock (when you ring it tells you the time )
    It has done this alot of times and it charges you. I havent got a clue why this is happening !
    Please any help ?

  • Shireen Barker

    on 8520 nodel how can i make the screen icons go on side not bottom

  • http://twitter.com/EllieBells12 Ellie Lynch

    hello :)
    i want a blackberry curve 9300, but i would like it in blue? is it possible to get it in that colour?
    thankyou :)

  • Marya rabbat

    Everytime i press the middle button on my blackberry curve it directly opens the call log alone how can i avoid it?

  • Makeisha221

    could not start the camera. close other applications and try opening the camera.

  • Josh

    my black berry messenger dont work when i try to add someone it dont come up on there phone

  • Shyannacoliver1

    it says i have a new thing on my phone, but i dont recognize the sign.. its a black circle with a white arrow diagnally across, what like category is it in?

  • Aqualityjoe

    If I read a message and the notification icon goes away, can i make it reappear without a new message coming to the device. It doesnt reappear if i go to mark message as not being read.

    Thanks.

  • Faye

    i have a blackberry curve 9300… all of a sudden a big blue M with the words No Photo came across my screen… how do i get it off and why and what happened for it to come on there?

  • Lguerard

    when I call or receive a call I cannot hear the other party on my BB9700

  • Celajona

    Hi! I have a Blackberry 9520 I download the app world with wirrless but says “Service not operational”. I am in Albania Country and I am using a vodafone sim card. What can i do?

  • leah marie

    Blackberry App world isnt working it keeps coming up with an error saying the data service not opperational? help me please.

  • Shalomkk45

    Does anyone know how much memory does the memo pad function have in the Blackberry 7100g? Thanx much. can you answer to shalomkk45@hotmail.com? Much appreciated.

  • At_i_yah23

    why does my blackberry’s bbm say pending waiting for authorization? I have deleted people pins and added them again which also didnt work. I havent managed to register my bb yet either because the bb website is playing up.

  • guesttheelpppleaseee

    i downloaded a theme for my blackberry curve 3g and it was working fine until i took the battery out to reset it because my bbm decided to stop working for a bit (usually happens) now my phone restarts and goes on to the homescreen but from there i cant do anything at all not even lock my phone. my phone wont sync because i can select how i want it to be used when it is connected to my pc and its a relatively new phone. is there any way of resetting it manually by like holding down buttons or something because all other ways my phone cant do

  • Ron

    Not all my contact pictures import on sync from my iMac into Blackberry Bold? Some do, some don’t. Why?

  • Kieran_nufc_gaskell

    my phone is messed up it wont let me download anything off app world and i cant setup a email address?

  • Chrissyk96

    how come when i click on blackberry app world it says the data service not operational

  • Ryzy92

    I droped my blackberry bold 9780 & its all sctratched, i saw a bold 9700 case for sale, they look exactly the same but will it fit?

  • Bea

    I have a blackberry pearl 8100 and when i try to SMS a specific contact its tellin me “network out of order” i cant txt him but he can txt me?? i cant even reply!! im open to any suggestions that dont include:options menu then sms change, takin out battery, restartin phone, deletin and then re-adding him
    pls any suggestion is a good one
    thx

  • Fawzia

    my blackberry world wont let me log in :( why is that

  • Prashant Pimpale

    I have blackberry 8520 some days before i have installed apps from BB app world today i deleted them and the phone was asking for a restart i choosed the option to restart later in the same fashion i deleted 3 such apps and then during last deleting application i restarted as it again asked me to restart now or later option but after that my BB 8520 is just blinking with red light no screen is shown.

    Please help me out, I am new to BB.

  • Marleenrossouw

    I have bought a blackberry in South Africa and immigrating soon to Australia how do I convert my blackberry to work it there and what will the cost be +_

  • Estefannia_07

    se me enciende una luz verde en el blackberry

  • Leong

    I have down loaded an application with file type .msi from Blackberry website. I want to install into my Blackberry 9780. I run the .msi in my PC and it is successfully installed. But the application does not apprear in the Blackberry Desktop software. As a result, I cannot add the application to my 9780.
     
    Please show me how to install .msi application to Blackberry 9780.

  • Garycat691

    Is it possible change the colour of the keypad lights on blackberry curve 8520. Can someone please help. Thanks inn advance garycat691@goolemail.com

  • Heyder

    my blackberry app world not work the data service not operational

  • Sevensuper007

    I want to unlock my blackberry curve 5820 T-mobile but my enter Mep is doesn’t left so how can i do?

  • Mounin Tho

    My blackberry curve 5820 T-mobile us it doesn’t left(0left) Enter MEP code. so how can i do? and  do you have any resolution for me??? Pleas tell me about your ideas….thanks

  • http://pulse.yahoo.com/_APFDI5DF2YUZAFXI6OCT7JOCD4 Tho

    My blackberry curve 5820 T-mobile Us is doesn’t left of Enter code MEP so how can i do???if i want to unlock my phone but it’s doesn’t left…so do you have any idea for me????

  • Jess

    Hi

    I have a Blackberry Curve 8520 and usually my Blackberry
    internet works fine. At home it is connected to my internet using my
    wifi, and emails come through and go fine and so do my BBMs. But tonight
    everything slowed until it finally stopped working. It wouldn’t send or
    receive emails or BBMs and the internet hardly worked either. I did a
    reboot but that did nothing. The signal on my phone kept coming up as
    “uma” but nothing was working. So I disconnected my wifi and it started
    to work but only sometimes and also very slowly.

    What is wrong with my phone?

    Can you tell me how to fix it please?

  • Jess

    Hi

    I have a Blackberry Curve 8520 and usually my Blackberry
    internet works fine. At home it is connected to my internet using my
    wifi, and emails come through and go fine and so do my BBMs. But tonight
    everything slowed until it finally stopped working. It wouldn’t send or
    receive emails or BBMs and the internet hardly worked either. I did a
    reboot but that did nothing. The signal on my phone kept coming up as
    “uma” but nothing was working. So I disconnected my wifi and it started
    to work but only sometimes and also very slowly.

    What is wrong with my phone?

    Can you tell me how to fix it please?

  • Anthony Arnold

    Hi, I have a blackberry bold. While in my main menu page were I have my bbm icon for a shortcut, It has gone. But I am still getting messages. Please could somebody advise me how to get it back. I have looked in settings but can not find it. Please advise asap. 

  • Berna_candy18

    Hi!! i just downloaded Fb on my apps world(curve 8520) and i tried several times opening it and it says:”you currently on a service plan that does not spport this application. if you want to use this application, please contact your service provider to upgrad your data plan” 
    -please help…

  • Mona Essawi

    My phone screen is displaying JVM error 102, and its just stuck like that. I attached the phone to the blackberry desktop manager, which can detect the phone, but can’t connect to it. It says ‘connect to device’ when i click on that, it says ‘blackberry desktop software cannot communicate with the connected device’. I updated the desktop manager, and still same thing. PLEASE HELP! 
    Mona

  • Infamuzscrappy

    On my blackberry it doesnt show anything but a empty battery with a RED X over it, Ive tryed charging my phone but it keeps on showing the same thing. So is it my phone or the battery ?

  • Denton Teri

    Got new laptop. Changed password for gmail. It works on the new laptop, but, i can’t access gmail now on my blackberry. It says it doesn’t recognize password.

  • LeonJones

    When you click on text messages from the home page in the blackberry 9300 3G you get the text messages that came in on say Tues July 11, 2011 and then text messages that came in on Wed July 12, 2011. These dates are on bars and the messages come in under them. The last bar for today came in way out of sync: it says Mon. Sept, 17 2011. How do I get back to the right dates and correct the problem?

  • Tamer Shourbagy

    hey there , havin a problem concerning the bb 9780 … although the desktop software is updated to its newest version …everytime i try to update my bb ..its starts doin back up like normal and then the network fails or gone…and the whole operation fails ..my 9780 still is with no update since i bought it ” i removed the desktop software and installed it many times but with no results “ any idea why does it go offline and the whole things fails?thanks

  • Jenadeennis

    i have a blackberry bold and when i go to see my pictures there not there and when im about to take a picture it says only 4 yet so where are my other pictures that i had taken before?

  • Savannah12302

    hello whats on a black berry please ?????

  • Savannah12302

    hello whats on a black berry please ?????

  • Ziad323

    will they make blackberry 10000

  • David

    Can someone help me please with attaching a pic with text?  I know how to attach a pic using text (it worked before), but for some reason, I’m now getting a red “X” mark showing that it didn’t go through……   What do I do?   How can I correct this error.  Please help me! 

  • David

    Can someone help me please with attaching a pic with text?  I know how to attach a pic using text (it worked before), but for some reason, I’m now getting a red “X” mark showing that it didn’t go through……   What do I do?   How can I correct this error.  Please help me! 

  • David

    Can someone help me please with attaching a pic with text?  I know how to attach a pic using text (it worked before), but for some reason, I’m now getting a red “X” mark showing that it didn’t go through……   What do I do?   How can I correct this error.  Please help me! 

  • charles sharp

    why does blackberry curve access internet every hour and also has ‘blackberry usage’ every 15 mins. turned off cell broadcast, clock update, browser push, facebook not logged in. no other apps loaded

  • Hayderrao

    how can i use a proxy on my blackberry 8520

  • Hayderrao

    how can i use a proxy on my blackberry 8520

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