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Major Blackberry Outage
Yesterday we started to have data issues with their Blackberry that caused us unable to send email, PIN message, or surf the internet which is still continuing this morning. We thought it was an issue of our own BES because we were all on the same server. It actually is much more than that, seems like the outage is due to an internal issue at RIM with their SRP server that affected most of the Blackberry subscribers. I first noticed the problem at 8 PM EST when I tried to get on to http://wap.nba.com to get the latest NBA scores. So I sent an email to myself at 8:35 PM and it is currently 8:35 AM and the email still hasn’t been sent. Various other Blackberry users from around the net are reporting that their service is now backed up after a few hours of downtime but still no luck for myself.
Hopefully RIM gets this resolved because 12 hours of downtime and continuing is a huge amount.
Update: Service has been fully restored at 9:19 AM EST.
Posted by BlackBerry Cool in News
Comments [8 Responses]
February 23rd, 2005 at 10:23 am
Please note that most North American BES/BWC users only experienced less than 2-3 hours of downtime. I think your 12+ hours was unusual, at best.
February 23rd, 2005 at 8:31 pm
We experienced 2.5 hours of complete downtime and my separate attwireless.blackberry.net web client was also down just as long. Blackberry.com and rim.com were also unavailable during this time. Where is the media coverage on this?
February 24th, 2005 at 11:42 am
“Where is the media coverage on this?” They probably couldn’t get the copy across using their Blackberrys …
March 30th, 2006 at 8:12 am
We experienced downtime with out BES server, it lasted from about 5pm till 2am CST when out SRP ping was finally returned. I guess that’s why I was on hold for 3 hours last night.
December 27th, 2006 at 3:37 pm
[…] No ETA or timeline is projected for repair. Although this is a major inconvenience, this is nothing like the outages of 2005 and 2003. […]
April 19th, 2007 at 2:23 pm
[…] Verizon claimed that their Blackberry customers were not affected. BlackberryCool believed the outage was caused by a failure in RIM’s server farm, which provides data services to almost every Blackberry customer. Reuters Canada noted that Blackberry services in Europe were not affected. […]
September 7th, 2007 at 8:59 pm
14 hours and counting without e-mail after a full day out on September 5. I can get a web page but no e-mail in and few out. So my service has been down for two of the last three days!
March 6th, 2008 at 5:50 pm
[…] Despite now having the Exchange imprimatur, the iPhone probably won’t overtake Blackberry overnight, but its acceptance of Exchange indicates another setback for Blackberry Connect. Still, even though many enterprises don’t have an up-to-date enough Exchange server to support ActiveSync, more of them will get there at some point. RIM certainly hasn’t helped its cause with recent (albeit brief) outage. […]
