I’m InTouch – Reviewed

12 Comments
I'm InTouch

The basis for I’m InTouch is the ability to access and control your computer from any web browser connected to the internet. This means you are able to safely access your computer’s files, emails, and contacts, right from your Blackberry browser. The tool can be invaluable for road warriors that need access to their home or office computer. Read below for our review …


The installation is fairly simple, you will need to install the server software on the home computer. The server software is a light version of the popular Apache program, which runs unobtrusively in the background of the home machine. After you finish the install you will know you’re setup when you see a green satellite in your system tray. There is no actual installation on your Blackberry, it is just a matter of pointing your Blackberry Browser to http://locator.01com.com. You will then be asked to authenticate yourself by entering your computer name and username and password.

From the home screen, you can read, compose, send and receive e-mail, read and manage your contact list and view your calendar as though you were at your home machine. I’m InTouch is meant to support various different platforms from notebooks to other PDA’s so a few features will be redundant for Blackberry users. There is not much use to view and compose email from I’m InTouch web based interface. It is way too agonizingly slow for us that are spoiled with the Blackberry’s email capabilities. Where the program shines is the ability to view your home computer’s directory tree so you can attach a file and email it to a client.

After awhile the program can become annoying due to the major lag issues. I would like to see a dedicated client program for the Blackberry that would help speed up things a bit. Another issue is that I’m InTouch only supports Outlook and Outlook Express. Even if you wanted to use the program for it’s directory viewing capabilities only it will not allow you and forces you to set Outlook or Outlook Express as default.

I’m InTouch retails for $99 a year. I will agree that I’m InTouch has it’s usefulness but the subscription base pricing makes you think twice. We can see how the cost could be justified if one did not have wireless access to their email like most PDA users but for us Blackberry users the program is no more than a mobile windows explorer that we can use to send out emails with attachments.

More Screens:

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I'm InTouch

  • Jim

    They have a new client called the I’m InTouch Messenger for Blackberry it’s great for fast log.

  • Jim

    They have a new client called the I’m InTouch Messenger for Blackberry it’s great for fast log.

  • Jim

    They have a new client called the I’m InTouch Messenger for Blackberry it’s great for fast log in.

  • Jim

    They have a new client called the I’m InTouch Messenger for Blackberry it’s great for fast log in.

  • http://www.blackberrycool.com/ Gillian

    Hi Jim,

    That was a great fine and one of the points that we talked about in the review.

  • http://www.blackberrycool.com Gillian

    Hi Jim,

    That was a great fine and one of the points that we talked about in the review.

  • Tolwyn

    No support for Lotus Notes of any kind. I traded emails for a bit with them until I found out they have no intention of even heading in that direction. Makes it pretty useless for many enterprise class organizations.

  • Tolwyn

    No support for Lotus Notes of any kind. I traded emails for a bit with them until I found out they have no intention of even heading in that direction. Makes it pretty useless for many enterprise class organizations.

  • Jim

    I am confused. You said that you talked about the messenger app in the review but you clearly state “There is no actual installation on your Blackberry, it is just a matter of pointing your Blackberry Browser to http://locator.01com.com. You will then be asked to authenticate yourself by entering your computer name and username and password.” “I would like to see a dedicated client program for the Blackberry that would help speed up things a bit.” The messenger goes right on the Blackberry. Also I do kind of agree with Tolwyn I would love to see them develop an app for Lotus

  • Jim

    I am confused. You said that you talked about the messenger app in the review but you clearly state “There is no actual installation on your Blackberry, it is just a matter of pointing your Blackberry Browser to http://locator.01com.com. You will then be asked to authenticate yourself by entering your computer name and username and password.” “I would like to see a dedicated client program for the Blackberry that would help speed up things a bit.” The messenger goes right on the Blackberry. Also I do kind of agree with Tolwyn I would love to see them develop an app for Lotus

  • http://www.blackberrycool.com/ Gillian

    Hi Jim,

    I meant one of our issues that we wrote about in the article is that it would be nice to have a dedicated client program on the Blackberry instead of going through the Blackberry browser. You how ever corrected us, saying that there is one available and that we did overlook it.

  • http://www.blackberrycool.com Gillian

    Hi Jim,

    I meant one of our issues that we wrote about in the article is that it would be nice to have a dedicated client program on the Blackberry instead of going through the Blackberry browser. You how ever corrected us, saying that there is one available and that we did overlook it.