Customers Around the World Choose BlackBerry for Novell GroupWise


WATERLOO, Ontario–(BUSINESS WIRE)–March 21, 2005–Research In Motion (RIM) (NASDAQ:RIMM – News; TSX:RIM – News) and Novell are meeting with GroupWise customers this week at the Novell BrainShare 2005 conference to plan broader deployments as well as new pilots for the BlackBerry® wireless platform. BlackBerry Enterprise Server(TM) v4.0 for Novell GroupWise, which launched worldwide earlier this year, is already gaining popularity with a wide range of business and government organizations because of the outstanding wireless features, exceptional manageability, enhanced security and simplified application development capabilities it offers to Novell GroupWise customers.

“BlackBerry continues to be the leading wireless platform for enterprise customers because of its unique architecture and ability to satisfy both users and IT departments. BlackBerry elegantly integrates with email systems as well as a variety of back-end systems to extend information and communications to people when and where they need it,” said Mike Lazaridis, President and Co-CEO at Research In Motion. “Addressing Novell’s significant presence in the marketplace, particularly in government, legal and healthcare sectors, BlackBerry provides GroupWise users with the productivity and freedom of wireless connectivity while IT departments can leverage the security, reliability, manageability and scalability of the BlackBerry platform.”

“The integration of Novell GroupWise and BlackBerry Enterprise Server means our customers will have the opportunity to experience always-on wireless access to email and extend their investment in GroupWise to wireless environments,” said Ed Anderson, vice president of product marketing for Novell’s platforms group. “BlackBerry Enterprise Server for Novell GroupWise is so compelling and delivers such a strong return on investment that we have begun implementing it throughout our own company and have been enjoying the productivity benefits of wireless access to information.”

BlackBerry is an award-winning wireless platform that helps users stay connected to people and information. BlackBerry Enterprise Server v4.0 is designed to work with existing enterprise systems to enable secure, push-based, wireless access to email and other corporate data. BlackBerry Enterprise Server v4.0 now brings advanced BlackBerry wireless connectivity and synchronization to Novell GroupWise customers. This solution directly integrates with GroupWise running in NetWare, Windows and Linux environments.

“As one of the world’s largest health organizations, New York City Health and Hospitals needs to be able to securely communicate business and clinical information 24x7x365,” said Corey Cush, Sr. Director of Networking Services, New York City Health and Hospitals Corporation (NYCHHC). “With BlackBerry integration into GroupWise, our clinical and executive staffs are able to stay in touch while traveling throughout the five boroughs of NYC. In addition, it is imperative for the business and clinical aspect of healthcare to remain accessible at all times. As the senior director of network services for NYCHHC, I have first-hand knowledge of the significance of 24-hour accessibility. BlackBerry allows that accessibility, thus improving response time, which can be crucial for our patients.”

“The Senate of Pennsylvania’s trial of BlackBerry Enterprise Server for Novell GroupWise has been very successful,” said Deborah Maguire, Executive Director of Computer Services. “The ease of application deployment and state-of-the-art wireless communications has helped staff stay in touch on many levels, including email, instant calendar updates, as well as contacts and has greatly improved efficiency.”

“Wireless synchronization of corporate applications is essential for business at SCHWARZ PHARMA. BlackBerry Enterprise Server for Novell GroupWise keeps employees up to date and allows them to use enterprise applications on the go,” said Etienne Huber, IT-System Manager at Germany-based SCHWARZ PHARMA. “I was surprised at the ease of installing this solution. We had no problem adding and configuring users.”

“Having the ability to use GroupWise and the BlackBerry platform together has helped everyone stay in touch and enabled faster access to information, helping our productivity to increase. Quiksilver operates global offices and the importance of quick communication is pivotal and the BlackBerry and GroupWise solution has allowed us to grow our wireless communications,” said Peter Varszeghy, IT Support Coordinator for Australia-based Quiksilver.

BlackBerry Enterprise Server v4.0 continues to build upon and enhance many of the core features that have made BlackBerry the leading wireless platform for corporate and government users. New features include:

Simplified Application Development – BlackBerry provides a robust wireless platform to support enterprise applications such as CRM and business intelligence as well as more specialized applications in sectors such as real estate, health care, legal, government and financial services. BlackBerry Enterprise Server v4.0 provides an enhanced browser and Java development tools that enable developers to easily create and deploy applications for BlackBerry. The Mobile Data Service feature of BlackBerry Enterprise Server is uniquely designed to provide ISVs and in-house corporate developers with an environment that supports corporate data access and interaction capabilities beyond email. With BlackBerry Mobile Data Service, customers can leverage their existing, approved BlackBerry architecture and security model to deploy reliable, secure, end-to-end applications without any additional infrastructure to learn or support. BlackBerry Enterprise Server v4.0 also features new development toolkits including additional APIs for browser and phone applications and content protection.

Simplified Deployment and Maintenance – BlackBerry Enterprise Server v4.0 enables users to quickly connect their handheld to BlackBerry Enterprise Server with cradle-less wireless provisioning, making it easier for IT departments to deploy BlackBerry throughout their company. IT administrators can also use the handheld configuration tool to centrally load handheld software and provision handhelds with appropriate user data.

Enhanced Handheld Asset Control – IT departments with BlackBerry Enterprise Server v4.0 are provided with additional statistics regarding handhelds that are deployed for enhanced administration and asset tracking. IT departments can remotely control which applications can be installed on handhelds.

Additional Wireless Security Capabilities – BlackBerry sets the standard for secure wireless data access with support for Triple DES. With BlackBerry Enterprise Server v4.0, additional security features are offered though full support of AES (Advanced Encryption Standard) and content protection on the handheld with local data encryption. Additional features include an optional AES encrypted password keeper application that securely stores password entries (e.g. banking passwords and PINs), wireless IT policy support, wireless password controls, wireless lock/wipe commands and wireless encryption key regeneration.

Increased Access Control – IT administrators can now control which application servers are allowed to push content to handhelds through BlackBerry Mobile Data Service, and control the application servers that users can access through BlackBerry Mobile Data Service. This functionality provides IT administrators more granular control of users accessing content with either a pull or push model.

Offline Improvements – The BlackBerry Browser now supports automatic queuing of web page requests if the user is outside a wireless coverage area when the web page is initially requested. These web page requests are formatted correctly and then queued, similar to how emails are queued when composed while out of coverage. This capability can be used for form submission/applications so forms can be completed on the handheld and sent without worrying about coverage conditions. When back in coverage, these submissions are submitted automatically with responses returned to the queue within the BlackBerry Browser so users can view them.

Enhanced Wireless Experience – BlackBerry continues to add functionality to enhance the end-user experience. BlackBerry Enterprise Server v4.0 provides customers with an enhanced data experience through improved attachment handling capabilities (including the ability to view images, footnotes and track changes), an enriched browser for wireless access to Internet and intranet applications and complete cradle-free wireless synchronization of all email and organizer applications, including the ability to remotely control email filters and out-of-office replies from the handheld. BlackBerry Handheld Software v4.0 also includes enhanced phone features, such as an improved user interface and an A to Z speed dial.

Additional Enhancements:

– Ability to download a variety of image formats (JPEG, GIF, BMP, TIFF and PNG) and store them on the handheld

– Image manipulation controls (pan, zoom and rotate)

– Ability to search the address book, calendar, memo pad, tasks and messages applications simultaneously

– Support for additional fields and categories within the address book, memo pad and task applications

– Cradle-free, wireless synchronization of ‘sent items’ between a user’s BlackBerry handheld and desktop PC

– Ability to tentatively accept calendar appointments on the BlackBerry handheld with or without comments and be notified of meeting conflicts

– BlackBerry Enterprise Server v4.0 enables the delivery of extended character sets such as traditional and simplified Chinese

For more information on the new features of BlackBerry Enterprise Software v4.0 for Novell GroupWise and how to order, please visit

About Research In Motion (RIM)

Research In Motion is a leading designer, manufacturer and marketer of innovative wireless solutions for the worldwide mobile communications market. Through the development of integrated hardware, software and services that support multiple wireless network standards, RIM provides platforms and solutions for seamless access to time-sensitive information including email, phone, SMS messaging, Internet and intranet-based applications. RIM technology also enables a broad array of third party developers and manufacturers to enhance their products and services with wireless connectivity to data. RIM’s portfolio of award-winning products, services and embedded technologies are used by thousands of organizations around the world and include the BlackBerry® wireless platform, the RIM Wireless Handheld(TM) product line, software development tools, radio-modems and software/hardware licensing agreements. Founded in 1984 and based in Waterloo, Ontario, RIM operates offices in North America, Europe and Asia Pacific. RIM is listed on the Nasdaq Stock Market (Nasdaq:RIMM – News) and the Toronto Stock Exchange (TSX:RIM – News). For more information, visit or

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