Hi, my name is Tom and I work in sales for a manufacturing company here in Toronto, Canada. I use my Blackberry mainly for email, contact book, and for my CRM program salesforce.com. I am your typical sales road warrior that carries a Blackberry, second cell phone, and notebook. The Blackberry has been a tremendous benefit making it easier for me to work.
The majority of my time is spent on the road, before the Blackberry the only time I could access my email was at the hotel or some internet café. Now with my Blackberry I can track leads and sales with the salesforce.com Blackberry client, keep on top of my clients, email both my work and family, and a few other things like checking the news.
I’ve actually been using the Blackberry for a few years now, starting with the 957 and now the 7290. Back when I was using the 957 on the old Mobitex network I would still use my notebook the majority of the time. RIM has come a long way since then, now the situation is reversed and I spend most of my time on the Blackberry. It seems like the only time I’m on the notebook is when I need to work on some excel sheets or want to watch a DVD.
Now the Blackberry is not perfect, I do have my gripes. The biggest thing I need is a decent camera and possibly a memory card slot like the Treo. I am seriously considering changing devices because the Treo seems to suit my needs better other than the fact that they lack push-email. I would love to be able to take a picture of my product or load the pictures from a memory card and email it to clients. Please if anyone from RIM is reading this, you seriously need to consider adding these features for people like me.
PS – I enjoy your site very much, keep on the good work.
Thanks,
Tom Jacobs


