Stock Ticker Reviewed

Comments

Stock Ticker
Like some Blackberry users, we do have stake in RIM as a company in the form of shares, and like a lot of you we are very worried about the ongoing patent dispute between NTP and RIM. During these times we like to keep track of the stock just a bit more and what better way then by doing it on your Blackberry. Today we examine the new stock program called Stock Ticker by Skava, read what we have to say about the program …


Installation

Installation is done through your Desktop Manager, no OTA install is available. The program is very small coming in at only 53 kb. There was no separate version for BES and WAP users, so WAP users be sure to download the trial before purchasing to see if your handheld is compatible.

Features

The first thing that struck us was the beautiful user interface of the program, one of the nicer programs we’ve seen. However you soon realize that the interface is not so functional and user-friendly, just pretty. There are ‘tabs’ for stock info, news, and summary but no easy way to switch between tabs, the in help info didn’t help it said “to hit left or right”. Seems like Skava the developers of Stock Ticker didn’t realize that there is no left or right on the Blackberry, just up and down with the track-wheel. Frustrated we started hitting buttons and realize that switching tabs required hitting ‘G’ and ‘H’ on the keyboard.

This was the first of many issues that we have with Stock Ticker. In the Quote Information screen, you will see a mini graph which tracks gains and loses through the day for the major indices. Which we must admit is a very nice touch, but then we realize that when you add your own stock, it doesn’t add to the list of indices but on a separate page no graph or no way to graph your stock’s performance. There is however all the necessary stock information including last trade, open, previous close, day’s range, ask, bid and others. Stock information is provided by DTN which is delayed by 15 minutes.

Another issue we found is that you can only enter 5 stock symbols, so you can not keep a true portfolio unless you own 5 or less stocks. You can get around this by deleting a stock and entering another stock, which is way too tedious. Be warned, make sure you’re entering the right stock ticker symbol or Stock Ticker will freeze and force you to close the program. When you open the program you’ll be greeted by an illegal java error and the program becomes unusable. This wasn’t a fluke, we recreate the issue on two Blackberry devices, having enter in APPL instead of AAPL.

Conclusion

We’re always upset when we can’t recommend a program to our readers because it is one less software option for Blackberry users, in an already small but growing market. This program still has a lot of promise, hopefully the developers will fix these bugs, but for our recommendation is to stay away.

  • Arish Ali

    Dear BlackBerryCool.com,
    Thank you for reviewing our application. We would like to address the issues that you have raised –

    1. OTA Install – We have provided Handango with OTA install files, we will follow up with Handango to make sure it is available to the customers.

    2. Left/Right Navigation – We apologize for this. As BlackBerry newbies we thought all BlackBerry users are familiar with using the ALT+Trackwheel feature to navigate left and right in any BlackBerry application. We will update our help files accordingly.

    3. Limitation of 5 symbols and no charting for symbols – Since we are getting licensed market data from the exchanges through DTN, we have a cost associated with every stock request we make. If we were to provide more symbols per request or do charting for every symbol, our costs would go up and we would not be able to offer the application at the $4.00-$5.00 per month rate that we do today. We are going to listen to feedback from our users over the next few months (we have a built-in feedback feature in the application for this very purpose), and based on the feedback we will try to address such issues – possibly by providing a premium priced version of the application that allows you to track more stocks simultaneously. Our goal for this application is to provide a reasonably priced yet useful stock market application that puts the user in touch with the stock market – for example, the scrolling ticker of the most active stocks (gainers and losers) in the major exchanges, market news and summary analysis.

    4. Invalid Symbol – Apologies for this bug, it seems to be a regression in our final build. A fix will be available by tonight.

    If you can contact me, I will be happy to send the updated binaries directly to you.

    Thanks again for your time and review. While we are an established provider of mobile games and applications for Java mobile handsets, the Stock Ticker is our first BlackBerry app and we are excited about the platform and look forward to providing more BlackBerry games and applications in the future.

    With best regards,
    Arish Ali

    President
    Skava Inc.

  • Arish Ali

    Dear BlackBerryCool.com,
    Thank you for reviewing our application. We would like to address the issues that you have raised –

    1. OTA Install – We have provided Handango with OTA install files, we will follow up with Handango to make sure it is available to the customers.

    2. Left/Right Navigation – We apologize for this. As BlackBerry newbies we thought all BlackBerry users are familiar with using the ALT+Trackwheel feature to navigate left and right in any BlackBerry application. We will update our help files accordingly.

    3. Limitation of 5 symbols and no charting for symbols – Since we are getting licensed market data from the exchanges through DTN, we have a cost associated with every stock request we make. If we were to provide more symbols per request or do charting for every symbol, our costs would go up and we would not be able to offer the application at the $4.00-$5.00 per month rate that we do today. We are going to listen to feedback from our users over the next few months (we have a built-in feedback feature in the application for this very purpose), and based on the feedback we will try to address such issues – possibly by providing a premium priced version of the application that allows you to track more stocks simultaneously. Our goal for this application is to provide a reasonably priced yet useful stock market application that puts the user in touch with the stock market – for example, the scrolling ticker of the most active stocks (gainers and losers) in the major exchanges, market news and summary analysis.

    4. Invalid Symbol – Apologies for this bug, it seems to be a regression in our final build. A fix will be available by tonight.

    If you can contact me, I will be happy to send the updated binaries directly to you.

    Thanks again for your time and review. While we are an established provider of mobile games and applications for Java mobile handsets, the Stock Ticker is our first BlackBerry app and we are excited about the platform and look forward to providing more BlackBerry games and applications in the future.

    With best regards,
    Arish Ali

    President
    Skava Inc.

  • Arish Ali

    [Update on above]

    Dear BlackBerryCool.com,

    - The “Invalid Symbol” issue turns out to only happen for a few symbols which are valid but not traded. So in general if you type a wrong symbol, such as AOL, you will get an appropriate error message. APPL turns out to be a valid symbol for which we do not get any last traded vaue from our provider. We are fixing this issue on our server, and will NOT require our users to upgrade or get a new client binary. This will just work fine from tomorrow.

    - Regarding using ALT+Trackwheel for left right navigation, our application’s built-in help screen actually does mention it right in the beginning, just a few lines above where it asks you to use left/right for navigating tabs. We still appreciate your point about it not being very obvious, and we will reword this more clearly in our next release.

    Thanks again for your feedback,
    With best regards,
    Arish Ali

    President
    Skava Inc.

  • Arish Ali

    [Update on above]

    Dear BlackBerryCool.com,

    - The “Invalid Symbol” issue turns out to only happen for a few symbols which are valid but not traded. So in general if you type a wrong symbol, such as AOL, you will get an appropriate error message. APPL turns out to be a valid symbol for which we do not get any last traded vaue from our provider. We are fixing this issue on our server, and will NOT require our users to upgrade or get a new client binary. This will just work fine from tomorrow.

    - Regarding using ALT+Trackwheel for left right navigation, our application’s built-in help screen actually does mention it right in the beginning, just a few lines above where it asks you to use left/right for navigating tabs. We still appreciate your point about it not being very obvious, and we will reword this more clearly in our next release.

    Thanks again for your feedback,
    With best regards,
    Arish Ali

    President
    Skava Inc.

  • seanmason234

    My application's built-in help screen actually does mention it right in the beginning, just a few lines above where it asks you to use left/right for navigating tabs. This was the first of many issues that we have with Stock Ticker.
    We are going to listen to feedback from our users over the next few months (we have a built-in feedback feature in the application for this very purpose), and based on the feedback we will try to address such issues – possibly by providing a premium priced version of the application that allows you to track more stocks simultaneously.