Epoch Integration Inc., a leading provider of software solutions that enhance the capabilities of organizations responsible for the support of the BlackBerryÂ® wireless platform, developed by Research In Motion , today announced the release of version 2.0 of its NeedTEXT Monitor for BlackBerry Enterprise Server.
NeedTEXT Monitor is a network management solution specifically designed to monitor BlackBerry Enterprise Server and BlackBerry Wireless Handhelds(TM) within customer organizations. The product has been adopted by many companies, such as Albertson’s and Mercer Oliver Wyman, looking to maximize the availability of their BlackBerry service to handheld users. By providing automated, 24/7 monitoring, NeedTEXT Monitor proactively identifies system issues or events that could cause an interruption in BlackBerry service and sends detailed alerts to system administration staff. The software also gathers key performance metrics for the BlackBerry Enterprise Server and BlackBerry users, enabling reports and charts for use in everyday management of the BlackBerry deployment within the organization.
Version 2.0 of NeedTEXT Monitor for BlackBerry Enterprise Server includes the following new features:
– A brand new, more intuitive web-based user interface and monitoring
– Additional monitoring support for BlackBerry Enterprise Server v4.0
– Enhanced BlackBerry user search functionality including the ability
to sort by network or BlackBerry Enterprise Server
– Increased flexibility for generating customized reports and the
ability to pick and choose report columns
– More system and handheld user performance metrics upon which to set
Version 2.0 of NeedTEXT Monitor for BlackBerry Enterprise Server is available immediately. Customers should contact Epoch Integration Sales for more information or to obtain a free evaluation. Visit www.needtext.net/besmon.
About Epoch Integration Inc.
Epoch Integration Inc. is a leading developer of enterprise software for businesses using the BlackBerryÂ® wireless platform, developed by Research In Motion. The company’s products, including the popular NeedTEXT suite, are focused on enhancing the capabilities of organizations responsible for the implementation, management and support of BlackBerry solutions. This includes enabling IT departments to monitor and manage their BlackBerry Enterprise Server and BlackBerry devices, as well as giving system administrators the ability to access and troubleshoot network infrastructure systems directly from BlackBerry Wireless Handhelds(TM). The company currently provides network management solutions to such high-profile customers as TD Securities, Walmart.com and the U.S. Army, in addition to small and medium-sized businesses around the globe. Founded in 1997, Epoch Integration is headquartered in Toronto, Canada. Visit www.epochintegration.com.
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