Can’t Send SMS Messages?

95 Comments

You are able to receive but unable to send short message service (SMS) messages. When you attempt to send an SMS message from your BlackBerry® handheld, an X is displayed beside the message, indicating it has not been sent. When you open the unsent SMS message, Packet Error is displayed. The cause is that your handheld is trying to send out an SMS in a wrong format.

To resolve:

1. From the Home screen on the handheld, go to Options –> SMS.
2. Scroll down to Network To Send Over and click the trackwheel. Select Change Option –> GPRS.
3. Scroll up to Data Coding and click the trackwheel. If the default setting was 7 bit, change it to 8 bit. If the default setting was 8 bit, change it to 7 bit.
4. Click the trackwheel and select Save. If the problem persists, contact your wireless service provider.

  • ShAy

    what us the celphone provider number so i can fix it : /

  • shAy

    and i have a blackberry curve : / please help i went to options and sms and saw a number under service centre and it had a number so i put my number in and sice then my bb wont send any texts it just keeps saying pending please help i need it :(

  • shAy

    and i have a blackberry curve : / please help i went to options and sms and saw a number under service centre and it had a number so i put my number in and sice then my bb wont send any texts it just keeps saying pending please help i need it :(

  • Solangesantos-x

    did you figure it out eventually, mines got the same problem

  • bryan

    it did not solved anything for me…

  • Rralucaa2006

    Thanks !

  • nightsky9491

    hi there!! i have a blackberry curve 8320.. i am receiving sms texts but it doesn’t appear on my inbox.. what should i do??

  • Califas_homy_13

    my phone is a flashed phone so what can i do?

  • http://pulse.yahoo.com/_FDIX6HTAATJ76EP2YCNWHEKQT4 georgiana

    Hi! My Blackberry is a 9350 and when i go to OPTIONS/SMS the only things that i have are PRIORITY,SERVICE CENTER,DISABLE AUTOTEXT and NUMBER OF PREVIOS ITEMS! i have the same problem,i receive sms but i can’t send!help me plsss

  • http://pulse.yahoo.com/_FDIX6HTAATJ76EP2YCNWHEKQT4 georgiana

    was 9530 sory

  • FA

    Thanks.. Finally i can send sms.

  • Ayimoris09

    Hi Oliver, you can go to home–>options—->Mobile Network—->select Network Mode and change from 3 G to 2 G.
    I just recover my Blackberry Bold 9000 and I can send SMS now.

  • Hottie Hawiian

    i have a blackberry bold n ive changed all settings n called my provider n nothing works n when i try to rest it with the battrey it didt work n the screen want go black useing b caps and the del buttion can sumone plz help me

  • Harveymax

    my texts are being recieved but arent showing in my inbox… and when ive sent a text it says that i cant do it because my number is withheld help me?

  • jourdannnn

    My Blackberry Curve Just Stopped Letting Me Send Sms Text Messages, I Can Get Them But Not Send Em…. I Can Even Send Mms Messages? I’ve Searched Through All My Settings And I Dont What’s Wrong.
    Can Anyone Help?

  • Mukulsaikia

    go to your text sms settings and put the message centre number number and ur problem is solved!

  • cunt

    Ive got a blackberry bold 9000 also an this worked straight away for me. Cheers bull

  • Mandymny

    my BB just cant sms to one specific number? 

  • Katiesalle

    what dya do with that number?

  • Emolove

    I have a blackberry curve,i can receive sms but i carnt send them when i do it comes up with; request facility not implemented..someone help me please!!

  • Andrewwise123

    hi i have the same problem please help us thanx

  • Khosy

    thank you for the help 

  • Oolamoore

    I have a blackberry Pearl 8120 and I couldn’t receive messages however could do everything else.  I selected Options – SMS – Network coverage – GPRS Preferred.  It was on GPRS.  When I selected “GPRS Preferred” it fixed my problem. 

  • Oolamoore

    I have a blackberry Pearl 8120 and I couldn’t receive messages however could do everything else.  I selected Options – SMS – Network coverage – GPRS Preferred.  It was on GPRS.  When I selected “GPRS Preferred” it fixed my problem. 

  • Didlydu2010

    I don’t have GPRS in my ‘network to send over’ button I only have;

    1. Circuit switched
    2. Circuit switched preferred
    3. Packet switched preferred
    4. Packet switched

    Please help!!!!!

  • Didlydu2010

    I don’t have GPRS in my ‘network to send over’ button I only have;

    1. Circuit switched
    2. Circuit switched preferred
    3. Packet switched preferred
    4. Packet switched

    Please help!!!!!

  • Didlydu2010

    I don’t have GPRS in my ‘network to send over’ button I only have;

    1. Circuit switched
    2. Circuit switched preferred
    3. Packet switched preferred
    4. Packet switched

    Please help!!!!!

  • Didlydu2010

    I don’t have GPRS in my ‘network to send over’ button I only have;

    1. Circuit switched
    2. Circuit switched preferred
    3. Packet switched preferred
    4. Packet switched

    Please help!!!!!

  • Kenny

    Hi,I have a Blackberry Curve but i cant send SMS on it can some help me out as i am new with the same

  • Lewis-lovin-nicole

    i cant send texts or ring people. It says i need to activate wireless but i dont know how to? could you send me a step by step?

  • Sweetgailsher

    Thanks as simple as this sounds it actually worked.

  • chandra

    thanks,worked for me, my settings is like Network is CS, Datacoding is UCS2

  • Kaylahdunn8

    It worked YES!!!

  • Junemoka

    when you go into messages try clicking menu>view folder>sms inbox and you should be able to view your messages from there.

  • Kenny

    I have blackberry Curve, i cant send number as SMS how can i do this? advise

  • Kenny

    I have blackberry Curve, i cant send number as SMS how can i do this? advise

  • Dennis Scott

    There is not an X displayed on the message but a clock face with red hands

  • Cathypalma

    Hi I have done someting to my phone I received a text message and now when I try to respond I get an error “INVALID MANDATORY INFORMATION” also “REQUESTED FACILITY NO IMPLEMENTED” can you help I tried all the above tips and still not working I accidently errased the service contact number and dont know it to put it back in,,,,,,can you help

  • Garrett

    I just recently bought a blackberry curve 8320 off of ebay and have simple mobile. When I tried what everyone said, I went into options, clicked on sms, but for the data coding it only gave me the option 7 bit or UCS2. And for network to send over, It gives me the options CS, CS Preferred, PS Preferred, or PS. Its default is on CS for Network To Send Over, and for Data Coding, the default is 7 bit. But in my sms text, if I just start a blank new chat, click on compose SMS text, I click that, type my message and it says it sent! I did tests and texted my sister’s phone that way (started a blank chat by clicking compose SMS text) but then I look at my sisters phone, and it says she didn’t get the message! But on my 8320 it says it was sent! The only way I can send SMS, is if the person texts me first and I have to press reply and they get it. So if I want to text someone, they always have to text me first, or I have to scroll down my whole message list to find a text from them, and click reply! Someone please help me to be able to send SMS by just clicking the date and press compose, because right now, it is not letting me even though it says the message sent.

  • Sweetshanty13

    but my phone ask for service center. what must stand there ??? please helpppp me i will send massage!! helpp

  • shanty

    hey can you help me they ask or a service center what must be stand there?? helpp

  • Sweetshanty13

    hey I’ve the seem problem with you !! i don’t know what’s the number rom the service !! 

  • Annie

    I just tried changing from 7 bit to USC2, then circuit switched, and changed the mobilw network from 3G&2G to 2G. Now I can send sms with no problem!

  • Jkol

    Very big problem, how do i fix this error message “semantically incorrect message” can’t send sms anymore for 5 days now. please help

  • angryshortguy

    I’ve got the fix for this problem.
    I’ve bot a Blackberry that my company supplies me and I can’t send a simple text message to a phone number.
    What I did was turn it off, put it on my desk, take out my iphone, and used my iphone to text.
    If you have an Android or Windows phone, those will work to.

    Hope this helps…