Can’t Send SMS Messages?

81 Comments

You are able to receive but unable to send short message service (SMS) messages. When you attempt to send an SMS message from your BlackBerry® handheld, an X is displayed beside the message, indicating it has not been sent. When you open the unsent SMS message, Packet Error is displayed. The cause is that your handheld is trying to send out an SMS in a wrong format.

To resolve:

1. From the Home screen on the handheld, go to Options –> SMS.
2. Scroll down to Network To Send Over and click the trackwheel. Select Change Option –> GPRS.
3. Scroll up to Data Coding and click the trackwheel. If the default setting was 7 bit, change it to 8 bit. If the default setting was 8 bit, change it to 7 bit.
4. Click the trackwheel and select Save. If the problem persists, contact your wireless service provider.

  • ShAy

    what us the celphone provider number so i can fix it : /

  • shAy

    and i have a blackberry curve : / please help i went to options and sms and saw a number under service centre and it had a number so i put my number in and sice then my bb wont send any texts it just keeps saying pending please help i need it :(

  • shAy

    and i have a blackberry curve : / please help i went to options and sms and saw a number under service centre and it had a number so i put my number in and sice then my bb wont send any texts it just keeps saying pending please help i need it :(

  • Solangesantos-x

    did you figure it out eventually, mines got the same problem

  • bryan

    it did not solved anything for me…

  • Rralucaa2006

    Thanks !

  • nightsky9491

    hi there!! i have a blackberry curve 8320.. i am receiving sms texts but it doesn’t appear on my inbox.. what should i do??

  • Califas_homy_13

    my phone is a flashed phone so what can i do?

  • http://pulse.yahoo.com/_FDIX6HTAATJ76EP2YCNWHEKQT4 georgiana

    Hi! My Blackberry is a 9350 and when i go to OPTIONS/SMS the only things that i have are PRIORITY,SERVICE CENTER,DISABLE AUTOTEXT and NUMBER OF PREVIOS ITEMS! i have the same problem,i receive sms but i can’t send!help me plsss

  • http://pulse.yahoo.com/_FDIX6HTAATJ76EP2YCNWHEKQT4 georgiana

    was 9530 sory

  • FA

    Thanks.. Finally i can send sms.

  • Ayimoris09

    Hi Oliver, you can go to home–>options—->Mobile Network—->select Network Mode and change from 3 G to 2 G.
    I just recover my Blackberry Bold 9000 and I can send SMS now.

  • Hottie Hawiian

    i have a blackberry bold n ive changed all settings n called my provider n nothing works n when i try to rest it with the battrey it didt work n the screen want go black useing b caps and the del buttion can sumone plz help me

  • Harveymax

    my texts are being recieved but arent showing in my inbox… and when ive sent a text it says that i cant do it because my number is withheld help me?

  • jourdannnn

    My Blackberry Curve Just Stopped Letting Me Send Sms Text Messages, I Can Get Them But Not Send Em…. I Can Even Send Mms Messages? I’ve Searched Through All My Settings And I Dont What’s Wrong.
    Can Anyone Help?

  • Mukulsaikia

    go to your text sms settings and put the message centre number number and ur problem is solved!

  • cunt

    Ive got a blackberry bold 9000 also an this worked straight away for me. Cheers bull

  • Mandymny

    my BB just cant sms to one specific number? 

  • Katiesalle

    what dya do with that number?

  • Emolove

    I have a blackberry curve,i can receive sms but i carnt send them when i do it comes up with; request facility not implemented..someone help me please!!

  • Andrewwise123

    hi i have the same problem please help us thanx

  • Khosy

    thank you for the help 

  • Oolamoore

    I have a blackberry Pearl 8120 and I couldn’t receive messages however could do everything else.  I selected Options – SMS – Network coverage – GPRS Preferred.  It was on GPRS.  When I selected “GPRS Preferred” it fixed my problem. 

  • Oolamoore

    I have a blackberry Pearl 8120 and I couldn’t receive messages however could do everything else.  I selected Options – SMS – Network coverage – GPRS Preferred.  It was on GPRS.  When I selected “GPRS Preferred” it fixed my problem. 

  • Didlydu2010

    I don’t have GPRS in my ‘network to send over’ button I only have;

    1. Circuit switched
    2. Circuit switched preferred
    3. Packet switched preferred
    4. Packet switched

    Please help!!!!!

  • Didlydu2010

    I don’t have GPRS in my ‘network to send over’ button I only have;

    1. Circuit switched
    2. Circuit switched preferred
    3. Packet switched preferred
    4. Packet switched

    Please help!!!!!

  • Didlydu2010

    I don’t have GPRS in my ‘network to send over’ button I only have;

    1. Circuit switched
    2. Circuit switched preferred
    3. Packet switched preferred
    4. Packet switched

    Please help!!!!!

  • Didlydu2010

    I don’t have GPRS in my ‘network to send over’ button I only have;

    1. Circuit switched
    2. Circuit switched preferred
    3. Packet switched preferred
    4. Packet switched

    Please help!!!!!

  • Kenny

    Hi,I have a Blackberry Curve but i cant send SMS on it can some help me out as i am new with the same

  • Lewis-lovin-nicole

    i cant send texts or ring people. It says i need to activate wireless but i dont know how to? could you send me a step by step?




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