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Ask Us! Emails Showing Up As Attachments

George Chavez asked us

I’m not too sure how it happen but recently all my emails having been showing up as an attachment. It’s becoming a pain opening up every email as an attachment just to read it.

Any ideas?

This problem can only occur with Blackberry users using Novell Groupwise. It’s when a user specifies Default Read View to HTML and not to Plain Text. You will need to change it back and below is how:

1. Open the GroupWise Client.
2. Click Tools > Options.
3. Double-Click Environment.
4. Click on the Views tab.
5. Select Mail under Item Type.
6. Change Default Read View to Plain Text.

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