Ask Us! Emails Showing Up As Attachments

Comments

George Chavez asked us

I’m not too sure how it happen but recently all my emails having been showing up as an attachment. It’s becoming a pain opening up every email as an attachment just to read it.

Any ideas?

This problem can only occur with Blackberry users using Novell Groupwise. It’s when a user specifies Default Read View to HTML and not to Plain Text. You will need to change it back and below is how:

1. Open the GroupWise Client.
2. Click Tools > Options.
3. Double-Click Environment.
4. Click on the Views tab.
5. Select Mail under Item Type.
6. Change Default Read View to Plain Text.

Have a Blackberry question, ask us! Please email your questions to askus@blackberrycool.com

  • joan

    how do I make sure that my e-mail on my blackberry stays on the server?
    thank you. Please respond to joan@rowerealestate.com

  • joan

    how do I make sure that my e-mail on my blackberry stays on the server?
    thank you. Please respond to joan@rowerealestate.com

  • tanata

    Why can’t i download shazam and wchat on my blackberry q5