Determine Number Of Handhelds On a BES Server

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To determine how many BlackBerry® Wireless Handhelds are associated with a BlackBerry Enterprise Server, perform the following steps to export the information to a .csv file.

For BlackBerry Enterprise Server for IBM Lotus Domino,

1. In the BlackBerry Server Manager, go to File > Export. The Save As dialog box appears.
2. Name and save the file as a .csv file. The file contains information from the BlackBerry Server Manager, including handheld personal identification numbers (PIN).
3. In Microsoft Excel, open the .csv file you created in step 1 and create a report or use filters to display the PIN numbers in the file. Use this report to determine how many handhelds are currently associated with the BlackBerry Enterprise Server.
4. Repeat the previous steps for each BlackBerry Enterprise Server in your environment.

For BlackBerry Enterprise Server for Microsoft Exchange,

1. In the BlackBerry Enterprise Server Management console, click on the BlackBerry Enterprise Server name.
2. Click Action and select Export List from the menu. The Save As dialog box appears.
3. Name and Save the file as a .csv. The file contains information from the BlackBerry Server Manager, including handheld PIN numbers.
4. In Microsoft Excel, open the .csv file you created in step 1 and create a report or use filters to display the PIN numbers in the file. Use this report to determine how many handhelds are associated with the BlackBerry Enterprise Server.
5. Repeat the previous steps for each BlackBerry Enterprise Server in your environment.