Comments on: Ask Us! Switching Blackberry Devices

By: ismail

ismail — Sun, 26 Jul 2009 10:15:14 +0000

Last month i bought a BB 9000 and use a one of local provider ( XL indon ), i was happy using this, but only for 11 days. Suddenly, all program unworkable. As suggestion I retour the handset to the seller. about 2 week after tht I got a new one as promissed, but unfortunately until now still unworkable ( email set up, browsing etc. ). I tried with 3 diff. provider ( XL, AXIS and now Indosat ). main problem is HRT show nothing but ” no entries “. By the way, PIN and IMEI are okay ( handset, Box and status on screen – and it is cfm also by the 3 provider ). I really have no idea anymore what is the problem now. Is there any someone able to comment or help / or might be blackberry corp will do some assistance for me ? pls

By: ismail

ismail — Sun, 26 Jul 2009 10:15:00 +0000

By: Sue

Sue — Thu, 23 Oct 2008 01:38:04 +0000

This is a gmail issue and can only be solved by creating a blackberry filter. Here is a link to the walk-through. You can find this in the gmail help pages.

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10332&sliceId=SAL_Public&dialogID=70914178&stateId=0%200%2037674723

By: Sue

Sue — Thu, 23 Oct 2008 01:38:00 +0000

This is a gmail issue and can only be solved by creating a blackberry filter. Here is a link to the walk-through. You can find this in the gmail help pages.

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10332&sliceId=SAL_Public&dialogID=70914178&stateId=0%200%2037674723

By: Scotty

Scotty — Tue, 15 Jul 2008 19:47:52 +0000

Hello all,
I have a little delemma 8100. I have two emails addresses set up on my Blackberry 8100. I want to receive and let my secretary see my work emails but if my wife sends me an email from my home email I do not want my secretary see those. Is there a way that I can filter or block my secretary from seeing my private emails? HELP!

By: Scotty

Scotty — Tue, 15 Jul 2008 19:47:00 +0000

By: Scotty

Scotty — Tue, 15 Jul 2008 19:47:00 +0000

By: Scotty

Scotty — Tue, 15 Jul 2008 19:47:00 +0000

By: Joe

Joe — Fri, 06 Jun 2008 17:56:41 +0000

Seriously, nobody has a decent answer for this problem that so many people encounter? Typically the original poster eventually replies and says “nevermind, i figured it out” and leaves no info about his conclusions for other users. Its ridiculous. I have 2 refID’s in the 2 duplicate emails. So now what? Yeah, i realize they’re coming from 2 different sources. Yes, they’re coming twice. I’m glad we’re back at square one here. How do you remove a flippin’ email registration from this POS???

By: Joe

Joe — Fri, 06 Jun 2008 17:56:00 +0000

By: James A

James A — Mon, 21 Apr 2008 18:51:31 +0000

Hi,

We’re on exchange and when i get an email, both my outlook 2007 and Blackberry Curve 8310 get this original email. If i respond in outlook to this email I will receive another copy of the original email on my Blackberry after a few minutes. The only difference is now it has a different RefID number (which i learned about after calling RIM) so it’s treated as a new email. Somehow during this process it appears that outlook/exchange is changing its RefID number??? Any assistance would be GREATLY appreciated! TIA.

By: James A

James A — Mon, 21 Apr 2008 18:51:00 +0000

Hi,

By: Paul

Paul — Mon, 27 Feb 2006 22:54:29 +0000

Authentication_key,

Excellent suggestion. Thanks.

Paul

By: Paul

Paul — Mon, 27 Feb 2006 22:54:00 +0000

Authentication_key,

Excellent suggestion. Thanks.

Paul

By: Authentication_key

Authentication_key — Fri, 30 Sep 2005 17:39:47 +0000

Also

a more technical approch to take is to have a copy of the duplicate emails on the device then,

open the firt email and then hold the alt key and typr “VIEW”

it will then open a new screen on the BB and she a refID. note this RefID

then open the second email and do the same procedure to get the refid as i just explained

Conclusion
if the refID are the same that means that the BWC is collecting 2 copies=call RIM and have them do troubleshooting on ther side

if the refid’s are differenet that means that the emails are coming from another source other than then BWC and you have to do more trouble shooting on your end eg. Gmail,outlook etc

By: Authentication_key

Authentication_key — Fri, 30 Sep 2005 17:39:00 +0000

Also

a more technical approch to take is to have a copy of the duplicate emails on the device then,

open the firt email and then hold the alt key and typr “VIEW”

it will then open a new screen on the BB and she a refID. note this RefID

then open the second email and do the same procedure to get the refid as i just explained

Conclusion
if the refID are the same that means that the BWC is collecting 2 copies=call RIM and have them do troubleshooting on ther side

if the refid’s are differenet that means that the emails are coming from another source other than then BWC and you have to do more trouble shooting on your end eg. Gmail,outlook etc