Syncing Outlook with your Blackberry

174 Comments

Intellisync
This tip is mainly for non-BES users that use Intellisync to sync Outlook with their Blackberry. With Intellisync you have the ability to synchronize your Address Book, Calendar, Memopad, and Tasks. To make sure they are synchronized do the following:

1. Double-click Intellisync. Click Configure PIM.
2. Tick off which aspects you want to Sync.
3. Configure sync by hitting Choose.
4. Select BlackBerry Wireless Sync as the wireless calendar translator.
5. In the Intellisync window, click Synchronize Now.

  • Robin

    I have a Telus 8830 World Edition Blackberry. I was able to sync totally fine with my Outlook 2003 Calendar until a few days ago. I keep getting an error — seems to be from Windows. The sync process gets caught up when it tries to sync the calendar. The contacts work fine!! How to narrow down the exact error and how to correct???

  • Robin

    I have a Telus 8830 World Edition Blackberry. I was able to sync totally fine with my Outlook 2003 Calendar until a few days ago. I keep getting an error — seems to be from Windows. The sync process gets caught up when it tries to sync the calendar. The contacts work fine!! How to narrow down the exact error and how to correct???

  • Robin

    I have a Telus 8830 World Edition Blackberry. I was able to sync totally fine with my Outlook 2003 Calendar until a few days ago. I keep getting an error — seems to be from Windows. The sync process gets caught up when it tries to sync the calendar. The contacts work fine!! How to narrow down the exact error and how to correct???

  • Mike

    Have solved some of the above by downloading and installing the latest version of desktop manager from the BB site. However, I still cant get my curve to remember the holidays saved in outlook and it has to repeat sync them every time I connect. anybody cured this one?

  • Mike

    Have solved some of the above by downloading and installing the latest version of desktop manager from the BB site. However, I still cant get my curve to remember the holidays saved in outlook and it has to repeat sync them every time I connect. anybody cured this one?

  • RICK

    I have syncd my calender items and for some reason on my outlook calander all of my all day events have moved from starting at 00:00 (midnight)to starting at 12:00 (midday) So now these events all run over two days can you help by telling how this has happend and how i can change it back.

    Thanks

  • RICK

    I have syncd my calender items and for some reason on my outlook calander all of my all day events have moved from starting at 00:00 (midnight)to starting at 12:00 (midday) So now these events all run over two days can you help by telling how this has happend and how i can change it back.

    Thanks

  • ncg61

    BB Bold & Outlook 2007 with Biz Contact Mgr:

    I am able to easily sync my Outlook stuff (Calendar, contacts, tasks and memo’s) back and forth between my computer and my new blackberry bold, but what about “Outlook 2007 with Business Contact Manager”?

    If I buy a new Vista based laptop with Microsoft Office Pro, which includes “Outlook 2007 with Business Contact Manager”, will my BB Bold still sync with the calendar, contacts, tasks and memo’s?

    Thanks for any input you all con provide/confirm.

  • ncg61

    BB Bold & Outlook 2007 with Biz Contact Mgr:

    I am able to easily sync my Outlook stuff (Calendar, contacts, tasks and memo’s) back and forth between my computer and my new blackberry bold, but what about “Outlook 2007 with Business Contact Manager”?

    If I buy a new Vista based laptop with Microsoft Office Pro, which includes “Outlook 2007 with Business Contact Manager”, will my BB Bold still sync with the calendar, contacts, tasks and memo’s?

    Thanks for any input you all con provide/confirm.

  • Kyle

    Can Blackberry’s sync wirelessly with two different computers that are not on the same network? We are trying to have the calender stay up-to-date with the Blackberry, owners computer and my computer.

  • Kyle

    Can Blackberry’s sync wirelessly with two different computers that are not on the same network? We are trying to have the calender stay up-to-date with the Blackberry, owners computer and my computer.

  • David

    Old Handspring Visor (palm-based PDA). New BlackBerry Curve 8310.
    Task: Migrate PDA data (calendar/todo/memo/addresses) to BlackBerry.

    PDA was being backed up to a Linux system, but BlackBerry Desktop Manager installs on Microsoft Windows. BlackBerry is supposed to be able to sync with Outlook, so I
    - installed Microsoft Outlook 2000 on a Windows XP Home laptop
    - installed the Handspring software, specifying to use Outlook for PIM
    - backed up Handspring to Outlook
    - installed BlackBerry Desktop Manager 4.3 (which came with the Curve)

    I was unable to find a way to install BB DM so that Outlook was an option when configuring Synchronization. Sometimes I would see Outlook Express as an option, but most installations showed only ASCII and Yahoo as sync options.

    I discovered that the Switch Device would copy data from a Palm device to a BlackBerry. However, it doesn’t copy directly from the device, nor from Outlook. So I
    - re-installed Handspring software, specifying to use the Handspring PIM
    - backed up Handspring to its PIM
    - used BB DM Switch Device to transfer Handspring PIM to BlackBerry

    Wonderful! It is frustrating to spend hours on a process which takes minutes. If I only had clear information up front and understood the options, their usage and affects.

    Less than a week goes by, and all of the nearly 4,000 Calendar entries disappear except for 91 items that are recurring or in the future. I discover that BlackBerry default Calendar setting is to delete old entries. I learn that there is supposedly an Option in Calendar to Keep Appointments which can be set to FOREVER — but I am unable to find the setting to change.

    The phone provider is unable to help make that option appear; recommended having AT&T turn on the BlackBerry Enterprise Services for the account, which should show the option, set the option to what we want, and then have the service removed from the account. The AT&T agent would not do that, claiming that is fraud — but provides no other means to obtain a feature that should be there, that has supposedly been “paid for”.

    In researching, I found someone who made the option appear by turning on wireless sync (even just temporarily), but only after upgrading BB Desktop Manager from 4.2 SP2 to 4.5. I could not find a way to turn on wireless sync with my DM 4.3, and AT&T did not have 4.5 available, so I downloaded and installed version 4.6. I still could not find a way to turn on wireless sync, and still could not specify Outlook as a synchronization option. However, in all of the playing, reinstalling in different configurations, attempting syncs, etc., at one point I found the BB Calendar option of Keep Appointments was accessible, and was finally able
    to set it to FOREVER.

    Now I began having problems getting the old Handspring calendar data back onto the BlackBerry. From reading other experiences, decided to download Desktop Manager 4.2 SP2. This version allowed me to specify Outlook as a sync option! Also found that in an unobvious place there is a setting in DM to transfer all calendar data (not just recent and future data).

    I cleared the calendar data on the BlackBerrry, and then transferred all 3,939 entries from the Handspring calendar in Outlook to the BlackBerry. While it is all there now, I am unable to see the Keep Appointments option in the BB Calendar, and thus unable to confirm it has retained the FOREVER setting. I should know within a week if nearly 8+ hours of work will allow the successful use of the BB as a usable replacement for the Handspring PDA.

    Throughout all of this, the BlackBerry Curve 8310 OS has remained 4.2. I am considering keeping the Desktop Manager at 4.2 SP2 to allow the continued sync with Outlook. I may investigate Google for future calendar synchronization.

    PostScript: The configuration has stuck — and all of the old calendar items are still there. I think the issue was resolved through the install of the newer desktop version and then performing configuration changes on the BlackBerry after connecting to the desktop for synchronization before connecting to the phone network, where it might find we did not have a data plan and disable to option. It still irks me that someone designed the “Keep Forever” based upon a specific phone plan/usage and not simply by a concept of functionality/need.

  • David

    Old Handspring Visor (palm-based PDA). New BlackBerry Curve 8310.
    Task: Migrate PDA data (calendar/todo/memo/addresses) to BlackBerry.

    PDA was being backed up to a Linux system, but BlackBerry Desktop Manager installs on Microsoft Windows. BlackBerry is supposed to be able to sync with Outlook, so I
    - installed Microsoft Outlook 2000 on a Windows XP Home laptop
    - installed the Handspring software, specifying to use Outlook for PIM
    - backed up Handspring to Outlook
    - installed BlackBerry Desktop Manager 4.3 (which came with the Curve)

    I was unable to find a way to install BB DM so that Outlook was an option when configuring Synchronization. Sometimes I would see Outlook Express as an option, but most installations showed only ASCII and Yahoo as sync options.

    I discovered that the Switch Device would copy data from a Palm device to a BlackBerry. However, it doesn’t copy directly from the device, nor from Outlook. So I
    - re-installed Handspring software, specifying to use the Handspring PIM
    - backed up Handspring to its PIM
    - used BB DM Switch Device to transfer Handspring PIM to BlackBerry

    Wonderful! It is frustrating to spend hours on a process which takes minutes. If I only had clear information up front and understood the options, their usage and affects.

    Less than a week goes by, and all of the nearly 4,000 Calendar entries disappear except for 91 items that are recurring or in the future. I discover that BlackBerry default Calendar setting is to delete old entries. I learn that there is supposedly an Option in Calendar to Keep Appointments which can be set to FOREVER — but I am unable to find the setting to change.

    The phone provider is unable to help make that option appear; recommended having AT&T turn on the BlackBerry Enterprise Services for the account, which should show the option, set the option to what we want, and then have the service removed from the account. The AT&T agent would not do that, claiming that is fraud — but provides no other means to obtain a feature that should be there, that has supposedly been “paid for”.

    In researching, I found someone who made the option appear by turning on wireless sync (even just temporarily), but only after upgrading BB Desktop Manager from 4.2 SP2 to 4.5. I could not find a way to turn on wireless sync with my DM 4.3, and AT&T did not have 4.5 available, so I downloaded and installed version 4.6. I still could not find a way to turn on wireless sync, and still could not specify Outlook as a synchronization option. However, in all of the playing, reinstalling in different configurations, attempting syncs, etc., at one point I found the BB Calendar option of Keep Appointments was accessible, and was finally able
    to set it to FOREVER.

    Now I began having problems getting the old Handspring calendar data back onto the BlackBerry. From reading other experiences, decided to download Desktop Manager 4.2 SP2. This version allowed me to specify Outlook as a sync option! Also found that in an unobvious place there is a setting in DM to transfer all calendar data (not just recent and future data).

    I cleared the calendar data on the BlackBerrry, and then transferred all 3,939 entries from the Handspring calendar in Outlook to the BlackBerry. While it is all there now, I am unable to see the Keep Appointments option in the BB Calendar, and thus unable to confirm it has retained the FOREVER setting. I should know within a week if nearly 8+ hours of work will allow the successful use of the BB as a usable replacement for the Handspring PDA.

    Throughout all of this, the BlackBerry Curve 8310 OS has remained 4.2. I am considering keeping the Desktop Manager at 4.2 SP2 to allow the continued sync with Outlook. I may investigate Google for future calendar synchronization.

    PostScript: The configuration has stuck — and all of the old calendar items are still there. I think the issue was resolved through the install of the newer desktop version and then performing configuration changes on the BlackBerry after connecting to the desktop for synchronization before connecting to the phone network, where it might find we did not have a data plan and disable to option. It still irks me that someone designed the “Keep Forever” based upon a specific phone plan/usage and not simply by a concept of functionality/need.

  • Kathy

    Have had most of your frustrations after my BB purchase. Bottom line, after 3 wks of frustration, BB curve will only sync to Outlook 2003, and newer. I had Outlook 2000 and it would not sync my calendar, only contacts and emails. Therefore my only option was purchase a newer version of Outlook or go back to a regular phone. To top that, I had a treo and then went to the centro but did not subscribe to internet connection. I traded for the BB because I was not happy with the Centro, however, I had to subscribe to internet. FYI – after 11/08 no smart phones or BB can be purchased without subscribing to internet…..That was fine except I could not sync my calendar due to the above issues……now I can’t even ask for my centro back that I had purchased in September…………so I feel this was not a win win situation for me. I traded for the LGenv2……..wish they had a phone with software that could sync calendar and contacts without internet ability……I thought that was the purpose of doing away with our Palms.

  • Kathy

    Have had most of your frustrations after my BB purchase. Bottom line, after 3 wks of frustration, BB curve will only sync to Outlook 2003, and newer. I had Outlook 2000 and it would not sync my calendar, only contacts and emails. Therefore my only option was purchase a newer version of Outlook or go back to a regular phone. To top that, I had a treo and then went to the centro but did not subscribe to internet connection. I traded for the BB because I was not happy with the Centro, however, I had to subscribe to internet. FYI – after 11/08 no smart phones or BB can be purchased without subscribing to internet…..That was fine except I could not sync my calendar due to the above issues……now I can’t even ask for my centro back that I had purchased in September…………so I feel this was not a win win situation for me. I traded for the LGenv2……..wish they had a phone with software that could sync calendar and contacts without internet ability……I thought that was the purpose of doing away with our Palms.

  • Debbie

    Hello David,

    Regarding your post, since you posted Jan 10th you probably have found your answers already. However, I have a partial answer to one of your questions: To set the ‘forever’ setting, 1) go to your calendar application on the handheld, 2) click the menu button, 3) choose ‘options’ then ‘general options’, 4) scroll down to the ACTIONS segment and you’ll see a button next to “Keep Appointments”. Choose ‘Forever’. 5) then click the menu button again and choose ‘save’. Hope that’s what you were looking for.

    I, on the other hand, would like to do something different: to delete all old entries on the handheld of my BB Storm (keeping only the last 30 days and all future), but save all on Outlook 2007. I have read on the net that setting “Keep Appointments” to 30 days (or whatever, just not FOREVER) it will not delete from Outlook. So I tried it, and yes, it did delete all old entries from my handheld, there were nearly 6000 calendar entries so I’m glad, but then it began to delete them from Outlook. Fortunately it asked me and I stopped it. In the meantime it began to delete some and I found them in my ‘deleted items’ folder of Outlook and thankfully was able to drag them back to the calendar easy enough.

    Anyone know how to keep ALL entries on Outlook 2007 but only keep a limited time in the Blackberry Storm handheld?

  • Debbie

    Hello David,

    Regarding your post, since you posted Jan 10th you probably have found your answers already. However, I have a partial answer to one of your questions: To set the ‘forever’ setting, 1) go to your calendar application on the handheld, 2) click the menu button, 3) choose ‘options’ then ‘general options’, 4) scroll down to the ACTIONS segment and you’ll see a button next to “Keep Appointments”. Choose ‘Forever’. 5) then click the menu button again and choose ‘save’. Hope that’s what you were looking for.

    I, on the other hand, would like to do something different: to delete all old entries on the handheld of my BB Storm (keeping only the last 30 days and all future), but save all on Outlook 2007. I have read on the net that setting “Keep Appointments” to 30 days (or whatever, just not FOREVER) it will not delete from Outlook. So I tried it, and yes, it did delete all old entries from my handheld, there were nearly 6000 calendar entries so I’m glad, but then it began to delete them from Outlook. Fortunately it asked me and I stopped it. In the meantime it began to delete some and I found them in my ‘deleted items’ folder of Outlook and thankfully was able to drag them back to the calendar easy enough.

    Anyone know how to keep ALL entries on Outlook 2007 but only keep a limited time in the Blackberry Storm handheld?

  • http://www.audioonhold.com/ Dan van Enoo

    There’s a simple answer to the question on how to sync the BlackBerry Storm to outlook Calender, Tasks etc. and that is to purchase and install Microsoft Outlook 2003, 2004 or 2007. I purchase and installed 2007 and everything works as it should without having to do anything more than installing it. BlackBerry Storm will NOT work with Microsoft Outlook 2000!!!!

  • http://www.audioonhold.com Dan van Enoo

    There’s a simple answer to the question on how to sync the BlackBerry Storm to outlook Calender, Tasks etc. and that is to purchase and install Microsoft Outlook 2003, 2004 or 2007. I purchase and installed 2007 and everything works as it should without having to do anything more than installing it. BlackBerry Storm will NOT work with Microsoft Outlook 2000!!!!

  • Tammy

    Dan Van Enoo
    You said that you were able to sync your BB Storm with Outlook 2007 Calendar?
    I just spent over an hour on the phone with Support @ Verizon Wireless and they came to the conclusion that the storm was not compatiable with Outloook 2007. How did you get your to sync?

  • Tammy

    Dan Van Enoo
    You said that you were able to sync your BB Storm with Outlook 2007 Calendar?
    I just spent over an hour on the phone with Support @ Verizon Wireless and they came to the conclusion that the storm was not compatiable with Outloook 2007. How did you get your to sync?

  • http://www.audioonhold.com/ Dan van Enoo

    Tammy
    I spoke directly to tech-support at BB and after he determined that I was running Outlook 2000 he told me to get Outlook 2007. I downloaded it from Microsoft for $109.- and as soon as I installed it, my BB was communicating beyond just the contact list. I now get everything that’s on my calendar, my memos and the tasks list. If you have Outlook 2007 (not Outlook EXPRESS)and it is not working, you’re doing something not right.

  • http://www.audioonhold.com Dan van Enoo

    Tammy
    I spoke directly to tech-support at BB and after he determined that I was running Outlook 2000 he told me to get Outlook 2007. I downloaded it from Microsoft for $109.- and as soon as I installed it, my BB was communicating beyond just the contact list. I now get everything that’s on my calendar, my memos and the tasks list. If you have Outlook 2007 (not Outlook EXPRESS)and it is not working, you’re doing something not right.

  • trevor

    i just purchased a blackberry curve 8330, when i try to sync with Microsoft Outlook 2003, the calendar stops unexpectedly after 319 of 1231 entries?? my address book and tasks sync fine, the device did sync with my calendar for a few days but now will not? I have loaded ver 4.7 of the desktop manager, any suggestions?

  • trevor

    i just purchased a blackberry curve 8330, when i try to sync with Microsoft Outlook 2003, the calendar stops unexpectedly after 319 of 1231 entries?? my address book and tasks sync fine, the device did sync with my calendar for a few days but now will not? I have loaded ver 4.7 of the desktop manager, any suggestions?

  • trevor

    i just purchased a blackberry curve 8330, when i try to sync with Microsoft Outlook 2003, the calendar stops unexpectedly after 319 of 1231 entries?? my address book and tasks sync fine, the device did sync with my calendar for a few days but now will not? I have loaded ver 4.7 of the desktop manager, any suggestions?

  • trevor

    i just purchased a blackberry curve 8330, when i try to sync with Microsoft Outlook 2003, the calendar stops unexpectedly after 319 of 1231 entries?? my address book and tasks sync fine, the device did sync with my calendar for a few days but now will not? I have loaded ver 4.7 of the desktop manager, any suggestions?

  • trevor

    i just purchased a blackberry curve 8330, when i try to sync with Microsoft Outlook 2003, the calendar stops unexpectedly after 319 of 1231 entries?? my address book and tasks sync fine, the device did sync with my calendar for a few days but now will not? I have loaded ver 4.7 of the desktop manager, any suggestions?

  • Ken Ong

    I have same problem, but now resolved!
    My BB Curve 8310 sync everything to Outlook 2007, but not the calendar.
    No result after trying lower version desktop manager (4.2.2), initially using Ver 4.7.
    After my own troubleshooting, for my case, the problem liaise on the version of BB OS on my BB Curve, my BB OS ver is V4.5.0.154, I downloaded a tool from http://www.blackberry.com, that tools allow me to upgrade my OS version, the name is ApploaderWebSL-Upgrade, however, it is the latest version that I have. So I choose to downgrade it to V4.5.0.81, and now my outlook now sync with my Blackberry.

    Hope this help.

  • Ken Ong

    I have same problem, but now resolved!
    My BB Curve 8310 sync everything to Outlook 2007, but not the calendar.
    No result after trying lower version desktop manager (4.2.2), initially using Ver 4.7.
    After my own troubleshooting, for my case, the problem liaise on the version of BB OS on my BB Curve, my BB OS ver is V4.5.0.154, I downloaded a tool from http://www.blackberry.com, that tools allow me to upgrade my OS version, the name is ApploaderWebSL-Upgrade, however, it is the latest version that I have. So I choose to downgrade it to V4.5.0.81, and now my outlook now sync with my Blackberry.

    Hope this help.

  • Ken Ong

    I have same problem, but now resolved!
    My BB Curve 8310 sync everything to Outlook 2007, but not the calendar.
    No result after trying lower version desktop manager (4.2.2), initially using Ver 4.7.
    After my own troubleshooting, for my case, the problem liaise on the version of BB OS on my BB Curve, my BB OS ver is V4.5.0.154, I downloaded a tool from http://www.blackberry.com, that tools allow me to upgrade my OS version, the name is ApploaderWebSL-Upgrade, however, it is the latest version that I have. So I choose to downgrade it to V4.5.0.81, and now my outlook now sync with my Blackberry.

    Hope this help.

  • Amy C

    I just purchased a BB Storm and info in my storm calendar will go to my outlook calendar, but not the other way around. Any ideas to fix this?? Thanks. also I am technologically challenged anyway!

  • Amy C

    I just purchased a BB Storm and info in my storm calendar will go to my outlook calendar, but not the other way around. Any ideas to fix this?? Thanks. also I am technologically challenged anyway!

  • http://www.audioonhold.com/ Dan van Enoo

    Hey Amy C.
    Step 1: Hook your blackberry up to your computer.
    Step 2: Open your BB Desktop manager and let them communicate with each other.
    Step 3: When the Desktop manager is ready, click on the “Synchronize” icon.
    Step 4: Click on the word Synchronization on the left hand side.
    Step 5: Click on the word Synchronization on the RIGHT hand side and let the computer and the BB communicate with each other.
    Step 6: When that is done,a prompt will pop up telling you to select a device application.
    Step 7: Put a check mark on the left of the word Calendar and then Highlight the word “Calendar” and click on “Setup…”
    Step 8: on the page that pops up after you clicked on “Setup…”, highlight “Microsoft Outlook” and click “Next”
    Step 9: On the page that pops up after you clicked :Microsoft Outlook”, select the round box that says “Two way sync” (with the little arrow pointing to the left and to the right)and then, click “Next”
    Step 10: On the page that pops up, select what you want to do. ( I chose “Transfer all scheduled items”.
    Step 11: Click “Next” and on the next page that pops up, click “Finish”
    Step 12: After you clicked “finish”, the pop up window: “select a device application.” appears again and now you go through the whole process again, this time choosing the next item you want to synchronize. Like “Memo Pad”, “Adress book” and “Tasks” (all of which are on Outlook and on your BB) You’ll have to go through the whole process you just went through, for each one of these items. Again, this will not work if you have Outlook 2000!!!! I upgraded to Outlook 2007 and it works flawlessly.Send me a quick email if these step by step instructions were helpfull OK?
    Thanks and Good LucK!!!!
    Dan

  • http://www.audioonhold.com Dan van Enoo

    Hey Amy C.
    Step 1: Hook your blackberry up to your computer.
    Step 2: Open your BB Desktop manager and let them communicate with each other.
    Step 3: When the Desktop manager is ready, click on the “Synchronize” icon.
    Step 4: Click on the word Synchronization on the left hand side.
    Step 5: Click on the word Synchronization on the RIGHT hand side and let the computer and the BB communicate with each other.
    Step 6: When that is done,a prompt will pop up telling you to select a device application.
    Step 7: Put a check mark on the left of the word Calendar and then Highlight the word “Calendar” and click on “Setup…”
    Step 8: on the page that pops up after you clicked on “Setup…”, highlight “Microsoft Outlook” and click “Next”
    Step 9: On the page that pops up after you clicked :Microsoft Outlook”, select the round box that says “Two way sync” (with the little arrow pointing to the left and to the right)and then, click “Next”
    Step 10: On the page that pops up, select what you want to do. ( I chose “Transfer all scheduled items”.
    Step 11: Click “Next” and on the next page that pops up, click “Finish”
    Step 12: After you clicked “finish”, the pop up window: “select a device application.” appears again and now you go through the whole process again, this time choosing the next item you want to synchronize. Like “Memo Pad”, “Adress book” and “Tasks” (all of which are on Outlook and on your BB) You’ll have to go through the whole process you just went through, for each one of these items. Again, this will not work if you have Outlook 2000!!!! I upgraded to Outlook 2007 and it works flawlessly.Send me a quick email if these step by step instructions were helpfull OK?
    Thanks and Good LucK!!!!
    Dan

  • BW

    Anyone who has their calendar sync crashing mid-sync – check for calendar entries that have another calendar entry attached/included. For some reason BB does not know how to handle an entry inside another entry.

  • BW

    Anyone who has their calendar sync crashing mid-sync – check for calendar entries that have another calendar entry attached/included. For some reason BB does not know how to handle an entry inside another entry.

  • BW

    Anyone who has their calendar sync crashing mid-sync – check for calendar entries that have another calendar entry attached/included. For some reason BB does not know how to handle an entry inside another entry.

  • Jeff

    I am having problems getting a bunch of duplicate appointments on my Blackberry when I sync with Outlook. Syncing is more problems than it is worth because I have to go to the device and delete all of the duplicates. I have a Blackberry Curve 8330. Any solutions out there? I can’t believe that Blackberry doesn’t have any solutions for their own problems!

    Jeff

  • Jeff

    I am having problems getting a bunch of duplicate appointments on my Blackberry when I sync with Outlook. Syncing is more problems than it is worth because I have to go to the device and delete all of the duplicates. I have a Blackberry Curve 8330. Any solutions out there? I can’t believe that Blackberry doesn’t have any solutions for their own problems!

    Jeff

  • Shar

    For the love of God. Could someone help us with synching Outlook EMAILS to a Blackberry Storm. I just naturally assumed that you could synch your MESSAGES to the storm. I feel silly.Tasks, contacts and calendars are not an issue. Just spent an AGE with our local support. Useless. Thanks in advance.

  • Shar

    For the love of God. Could someone help us with synching Outlook EMAILS to a Blackberry Storm. I just naturally assumed that you could synch your MESSAGES to the storm. I feel silly.Tasks, contacts and calendars are not an issue. Just spent an AGE with our local support. Useless. Thanks in advance.

  • Don

    Jeff, I had the same problem with duplicate appts on my Blackberry Storm. Then I figured out that this is because I was synching with multiple email addresses sharing same calendar. The way to fix it is to go to Calendar, choose “select calendar…”, uncheck “show all calendars” and check only your main calendar (which, for me, is desktop because I synch w/ the desktop manager. this way the appt only shows up once.

  • Don

    Jeff, I had the same problem with duplicate appts on my Blackberry Storm. Then I figured out that this is because I was synching with multiple email addresses sharing same calendar. The way to fix it is to go to Calendar, choose “select calendar…”, uncheck “show all calendars” and check only your main calendar (which, for me, is desktop because I synch w/ the desktop manager. this way the appt only shows up once.

  • Carol Anne

    I have a Blackberry Storm and have had the same syncing problems with Outlook as everyone else here. I was online with Rogers Support and they determined there was a hardware problem….so back goes my 9 week old Berry for a refurbished phone…now….same thing. The appointments will sync sporatically. Second online tech support says it must be my Outlook that has the problem because it could not be 2 different Berry’s with the same problem. So I check this whole syncing thing out on another calendar….google…and same bloody thing. So I guess not the problem of Outlook after all. This Berry has deleted my records on both the phone and my laptop for the last 4 months and caused me untold frustration. Any ideas folks or am I stuck with a bum Berry?

    Thanks a bunch!

    Carol Anne

  • Carol Anne

    I have a Blackberry Storm and have had the same syncing problems with Outlook as everyone else here. I was online with Rogers Support and they determined there was a hardware problem….so back goes my 9 week old Berry for a refurbished phone…now….same thing. The appointments will sync sporatically. Second online tech support says it must be my Outlook that has the problem because it could not be 2 different Berry’s with the same problem. So I check this whole syncing thing out on another calendar….google…and same bloody thing. So I guess not the problem of Outlook after all. This Berry has deleted my records on both the phone and my laptop for the last 4 months and caused me untold frustration. Any ideas folks or am I stuck with a bum Berry?

    Thanks a bunch!

    Carol Anne

  • Lynda H.

    I purchased my BB Curve in Oct of ’08 and have been syncing to Outlook 2003 without problems. Suddenly it will sync everything EXCEPT the calendar. I have made no software changes to my computer or my BB. It just stopped syncing the calendar. I have tried a soft reset, double-soft reset, hard reset, and wiping the BB clean. Nothing will work. Anybody else had this problem and been able to resolve it? I hate Blackberry – I think they pull #&#&@ like this on purpose to get people to break down and purchase tech support.

  • Lynda H.

    I purchased my BB Curve in Oct of ’08 and have been syncing to Outlook 2003 without problems. Suddenly it will sync everything EXCEPT the calendar. I have made no software changes to my computer or my BB. It just stopped syncing the calendar. I have tried a soft reset, double-soft reset, hard reset, and wiping the BB clean. Nothing will work. Anybody else had this problem and been able to resolve it? I hate Blackberry – I think they pull #&#&@ like this on purpose to get people to break down and purchase tech support.

  • RonG

    Have a blackberry pearl with a 4 gig micro chip trying to synch with an hp pavilion using outlook 2003. the laptop sees the chip but not the blackberry. the PIN doesn’t populate, so the desktop manager won’t engage, then I can’t synch. HP support is an oxymoron. Please Help!

  • RonG

    Have a blackberry pearl with a 4 gig micro chip trying to synch with an hp pavilion using outlook 2003. the laptop sees the chip but not the blackberry. the PIN doesn’t populate, so the desktop manager won’t engage, then I can’t synch. HP support is an oxymoron. Please Help!