Erasing All Data On Handheld

24 Comments

Wipe Handheld
There may come a time where you will need to wipe your handheld clean like when returning the device for warranty replacement or repair. It’s always a good idea to do so, especially if you have sensitive information or anything incriminating on the handheld. You have the choice of either erasing all the data on your handheld, or erasing all the data and applications on your handheld.

To erase all data:

To erase all the data on your handheld, complete the following steps. This option is available with BlackBerry Handheld Software version 3.8 and later.

1. On the handheld, click the Options icon.
2. In the Options screen, click Security.
3. Click the trackwheel and select Wipe Handheld.
4. Click Continue.
5. Type blackberry. All the data on the handheld is erased.

To erase all the data and applications on your handheld:

1. Connect your handheld to the personal computer running Desktop Manager.
2. In Desktop Manager, double-click the Application Loader icon.
3. In the Application Loader Wizard window, click Next.
4. On the Handheld Security Password screen, type an incorrect password and click Next.
5. Repeat step 4 ten times. The handheld resets. This might take several minutes.

  • Dave Cotton

    I have a Blackberry 7280, v3.7.1.41(Platform 1.6.1.41). I need to erase all the data. Can you tell me how to do this?

    Thanks,

    –Dave cotton

  • Dave Cotton

    I have a Blackberry 7280, v3.7.1.41(Platform 1.6.1.41). I need to erase all the data. Can you tell me how to do this?

    Thanks,

    –Dave cotton

  • maestro

    Thanks for the tip!

    Mark Rios

  • maestro

    Thanks for the tip!

    Mark Rios

  • Mike

    The above procedure for “Erasing all data on handheld” does not work for my Blackberry Curve 8310, v4.2.2.170.

    1. You should mention that you have to go to the Settings folder to get to “Options”.

    2. “Security Options” is on the menu under Options, but “Wipe Handheld” is not an option under that, on my Blackberry Curve.

  • Mike

    The above procedure for “Erasing all data on handheld” does not work for my Blackberry Curve 8310, v4.2.2.170.

    1. You should mention that you have to go to the Settings folder to get to “Options”.

    2. “Security Options” is on the menu under Options, but “Wipe Handheld” is not an option under that, on my Blackberry Curve.

  • Jase

    Try “Settings”, “Security Options”, “General Settings”, then hit the BlackBerry key and select “Wipe Handheld”.

  • Jase

    Try “Settings”, “Security Options”, “General Settings”, then hit the BlackBerry key and select “Wipe Handheld”.

  • clayton

    i just tried this not sure if it will work but hopefully it helps with the shutting off

  • clayton

    i just tried this not sure if it will work but hopefully it helps with the shutting off

  • Kim

    Thanks!

  • Kim

    Thanks!

  • accent

    I have the Blackberry Curve 8330. I would like to erase the “my number” from the phone so I can sell it. Is this possible? How? Please? Thank you.

  • accent

    I have the Blackberry Curve 8330. I would like to erase the “my number” from the phone so I can sell it. Is this possible? How? Please? Thank you.

  • Cholo

    Accent: Yes, just follow what Jase said above:
    Try “Settings”, “Security Options”, “General Settings”, then hit the BlackBerry key and select “Wipe Handheld”.

    Worked for me.

  • Cholo

    Accent: Yes, just follow what Jase said above:
    Try “Settings”, “Security Options”, “General Settings”, then hit the BlackBerry key and select “Wipe Handheld”.

    Worked for me.

  • nolisha

    i was wondering if this will get rid of my contacts too ?

  • http://none nolisha

    i was wondering if this will get rid of my contacts too ?

  • LK

    I wiped my blackberry and sold my phone. The guy emailed me back saying that my email set up is still there, is there a way i can get rid of that without having the device with me? It’s because he doesn’t live in the same city.

  • LK

    I wiped my blackberry and sold my phone. The guy emailed me back saying that my email set up is still there, is there a way i can get rid of that without having the device with me? It’s because he doesn’t live in the same city.

  • LK

    Please and thanks!

  • LK

    Please and thanks!

  • Jim Perkins

    This is all fine IF the trackball and/or keyboard are working. In my case, they’re not. Is there another way?

  • Katie

    u actually just go into settings then security settings and press the track wheel x x