The BBC has suspended the BlackBerry PDA service used by more than 300 senior executives, including Director General Mark Thompson. A BBC spokeswoman said: “Last week we noticed a fault in that some users were getting fragments of other people’s email in their own email. So we suspended the service and it will remain suspended until it is fixed.”
Executives are having to revert to PC-based email and phones rather than use the BlackBerry devices which allow them to make phone calls as well as receive texts and emails. The BBC’s IT services supplier, Siemens, is taking responsibility for solving the problem. BlackBerry manufacturer Research In Motion said in a statement: “RIM has developed and tested a fix for an obscure bug identified in a specific service pack release for BlackBerry Enterprise Server.