Ask Us! Blackberry Doesn’t Turn On

277 Comments

Jim asked us,

I just received an older Blackberry 7230 from a friend because it is broken. The problem is that it no longer boots up, however it can’t be completely dead because the light on top still flashes. Just wanted to know if this is repairable or not.

Bearing that the LCD screen is not broken you still have a chance to bring the Blackberry back to life. When the device doesn’t boot up but the LED light is blinking it means that either the OS is corrupt or that there is no OS installed. What you need to do is connect the device to your computer, boot up Desktop Manager and then Application Loader, and reinstall the OS. Hopefully it boots back up, if not then you might as well throw the device away.

  • Iluvmcrgerard

    i have the first storm that came out i went to answer it lsat night an it jus shut off an now trys to turn on but wont that stupid time thing comes up an then the screen goes off again i have taken the battery out a million time is there anything i can do??

  • lhyng

    good evening,my phone doesn’t open after I’ve downloaded some of applications, i just turned it off after i’ve installed the application since my blackberry works so slowly…what can i do?

  • lhyng

    good evening,my phone doesn’t open after I’ve downloaded some of applications, i just turned it off after i’ve installed the application since my blackberry works so slowly…what can i do?

  • Leon M.

    You need to reload your software, download the latest software from BlackBerry or search for the latest software for your storm over google, and load it through USB on your laptop!

  • Leon M.

    I have tried all the solutions mentioned down, but NOTHING works.
    My blackberry bold 9000 completely died, no LED, no white screen with a battery, NOTHING!
    please help!
    P.S: i tried plugging it on my computer as well, but it didn’t work neither !!

    Your help is greatly appreciated!!! :(

  • Annasolis09

    My bb boots up but switches off to red light upon software verifying and does this everytime now. Is this about the same issue here? It’ll conduct a software verify but then shuts down again with a slowly flashing red light.

  • Miss Zezo

    hi , i recently dropped my BB 9300 curve in to the loo , i think it stayed in there for some seconds untill i was capable of taking it out , when i took it oiut , i removed the battery and dried it as good as i could  , then i turned it on and it worked but with some droplikes on the screen , i decided it works but still wet , so i kept it off , then when i reached home  (about two hours later ) i dried it with the hairdrier , but it never turned on again , exept the led that flahes red as soon as i put the battery in , i kept trying it daily and same thing happens , led flashes red , but the phone doesn’t turn on , i tried it now , but not even the led is turning in ?! any idea what has happened ? PLZ HELP :(

  • Printofix

    works like magic thanks mike

  • Addrianne

    hahahahahahhahah!!!

  • Addrianne

    you idiot!

  • Addrianne Newal

    I am so ugly!!!!!! Any tips????? Thankyou, any rspv’s my name is Addrianne Newall xx

  • Reema241

    i have no life there was me lain on bed with my bb 8900 on charge look at to se the ime, its ‘off’ so i take he battery out and put it bk on, the LED lights up yet the phone dont turn on :L any tips

  • Anonymous

    My daughter has given me her old 9000 Bold.  Since I am retired there is no justification for me to have a data plan; I just use the device as a phone/text, and to store music and photos.  Is there any way to connect to the Internet when either at home or out near a wifi hotspot?

  • Anonymous

    My daughter has given me her old 9000 Bold.  As I am retired there is no justification for me to subscribe to a data plan.  I just use the device to phone/text, and to store music & photos.  Is there any way for me to connect to the Internet at home [wireless] or out when I am by a wifi hotspot?

  • robynboo

    so my blackberry curve died,, so i charged it and the red led light came on, and it wouldnt turn on, i have charged it loads and 2 weeks later it still wont turn on and when i charge it only the led light comes on HELPPPPPPPPPPPPPPPPPPP

  • robynboo

    so my blackberry curve died,, so i charged it and the red led light came on, and it wouldnt turn on, i have charged it loads and 2 weeks later it still wont turn on and when i charge it only the led light comes on HELPPPPPPPPPPPPPPPPPPP

  • Annniie123

    omg ppl im omw to throow wwww my fuckinnn shit bb i swear im soo pissee
    edddddd

    !!!!!!!!!!! :( help ep

    ! sryy annnieeee wannieee wannnnts bb fixied

  • Annniie123

    help em emmm emmmm poopieee

  • Kimjaynexo

    Some one help..
    My blackberry curve 8520 just randomly stopped working and when I turn it on it comes up a white screen with a battery sign and a red line going through the battery sign, any suggestions what is up with it and if I can get it fixed and what it means???  

  • Kimjaynexo

    Some one help..
    My blackberry curve 8520 just randomly stopped working and when I turn it on it comes up a white screen with a battery sign and a red line going through the battery sign, any suggestions what is up with it and if I can get it fixed and what it means???  

  • Chloee Lynn

    Well i was talking to someone on blackberry messger and then my phone just dosent come on now,well the red light comes on for about 10 seconds this has happend to me befor now but its weird the way it just went off and now isnt come back on please help thanks!.

  • Chloee Lynn

    Well i was talking to someone on blackberry messger and then my phone just dosent come on now,well the red light comes on for about 10 seconds this has happend to me befor now but its weird the way it just went off and now isnt come back on please help thanks!.

  • Talia_Allen

    Thank you so much! This worked.

  • Lawrenceharveyowendelvalle

    hello just want to know what seems to be the problems of my blackberry torch 9800 the power key light is blinking every time you touch it…

  • stellaanneox

    hi, i was in class and i dropped my phone it was a light drop aswel, and i’ve tried switching it on and off constantly taking the battery out etc. and the phone does switch on but its just a white screen can you help me? is my phone actually broken? the phone is a blackberry curve 8930

  • stellaanneox

    hi, i was in class and i dropped my phone it was a light drop aswel, and i’ve tried switching it on and off constantly taking the battery out etc. and the phone does switch on but its just a white screen can you help me? is my phone actually broken? the phone is a blackberry curve 8930

  • ricky

    Mike i did all you said but now im my BB screen i see a white screen and a sign that shows a battery charging

  • Joey M Partin

    my blackberry curve will only cut on when i take the battery out.once it comes i can move the mouse around but it wont let me click on anything??

  • Ashbom_y2k8

    my bb curve wont turn 0n or light up just stays on a black screen cn any1 help 

  • Ashbom_y2k8

    my bb curve wont turn 0n or light up just stays on a black screen cn any1 help 

  • chegarufa21

    Thanks, Mike. I had the same issue since 2 days ago, and now with your method I can use again my Blackberry.  Your answer is appreciated

  • Mavlon23

    hi,i have blackberry bold 9700 and phone 1st 4 days ago didnt turn on,when u taking battery and puting back  it starting to downloading and then it turns off ,,but now it turns on,and when im sending text message it doesn show that message and if somebody sends me message it doesnt show too,,,what should i do?hellp me

  • Mavlon23

    hi,i have blackberry bold 9700 and phone 1st 4 days ago didnt turn on,when u taking battery and puting back  it starting to downloading and then it turns off ,,but now it turns on,and when im sending text message it doesn show that message and if somebody sends me message it doesnt show too,,,what should i do?hellp me

  • Ryan_arnott_69

    what is OS? i looked in desktop manager and didnt find it in applications

  • Soby

    Hi. My Blackberry Pearl began reproducing photos with an awful blue background… well just about everything is blue – similar to how film used to look before it’s developed. What can I possibly do to solve this problem?

  • Wiseguy

    I have a bb 9600 bold.  I turned it off last night so I could sleep. Now it will not turn on.  I took out the battery it goes through the rebot stuff then it will not turn on.  It is working I think.  I can not get it to power up at all  Help

  • Wiseguy

    I have a bb 9600 bold.  I turned it off last night so I could sleep. Now it will not turn on.  I took out the battery it goes through the rebot stuff then it will not turn on.  It is working I think.  I can not get it to power up at all  Help

  • Afoyston

    why do i keep getting a little black icon on my bb curve 9300 looks like a little clock going round….and it also stops me from using the phone….HELP…

  • boss don

    hi mike i had a similar problem last night my phone went dead now it shows the battery with a red cross, i carried out the steps you did , it shows a battery with a yellow lightning bolt through the middle like its charging but then flicks back to the red cross after about 30 secs, hellllllp miss my girls on bbm lol

  • boss don

    hi mike i had a similar problem last night my phone went dead now it shows the battery with a red cross, i carried out the steps you did , it shows a battery with a yellow lightning bolt through the middle like its charging but then flicks back to the red cross after about 30 secs, hellllllp miss my girls on bbm lol

  • Hennavp

    when i usually turn my blackberry on it takes about 10-15mins to restart and right now its frozen while restarting and has been like this for about an hour and a half. I have taken out the battery several time! NEED HELP ASAP! can someone help? x

  • Hennavp

    when i usually turn my blackberry on it takes about 10-15mins to restart and right now its frozen while restarting and has been like this for about an hour and a half. I have taken out the battery several time! NEED HELP ASAP! can someone help? x

  • Toddmiguez

    I just purchase a brand new Black Berry 9900 Bold, I charged the telephone overight, & I still cant turn on the telephone !!!?????

  • Elllie-ann

    i need help  my bb has crashed and its showning nufink on the screen the red light is not even showing any suggestions

  • Blue_berry12435

    Umm try pressing alt then aA then delete

  • FAR007

    My blackberry fell in the pool a few months ago, but if i try to charge it, a red light starts appearing, But my blackberry doesn’t turn on, and i was thinking if i should keep it, or throw it away, or if it can be fixable.

  • Hendohendo

    Same Happened To Me … Your Software Needs Updating

  • Srh Wells8

    i plug my bb into the computer and it doesnt reconize it i try to delete the last app i downloaded afteri broke my phone but now it reboots and gets so far and crashing and just keeps repeating itself hellp !!

  • Marnette_david

    My bb playbook doesnt turned on since it got drained and i was trying to charge it from my computer but still doesnt charge either. But theres a red light and the green light blinking.what should i do??

  • zoe

    My blackberry 9300 cyrve slipped off of my lap and now it does not turn on at all, have tried charging it but it does not do a thing, no LED light, nothing… Pls help