This leaked Microsoft memo may not grab as many headlines as the one from Wal-mart where it was suggested to hire only healthy people to reduce employee healthcare cost, but it still gives us some interesting insight. Microsoft Chief Technology Office Ray Ozzie writes in this memo where he thinks Microsoft went wrong,
We shouldâ€™ve been leaders with all our web properties in harnessing the potential of AJAX, following our pioneering work in OWA. We knew search would be important, but through Googleâ€™s focus theyâ€™ve gained a tremendously strong position. RSS is the internetâ€™s answer to the notification scenarios weâ€™ve discussed and worked on for some time, and is filling a role as â€˜the UNIX pipe of the internetâ€™ as people use it to connect data and systems in unanticipated ways. For all its tremendous innovation and its embracing of HTML and XML, Office is not yet the source of key web data formats â€“ surely not to the level of PDF. While weâ€™ve led with great capabilities in Messenger & Communicator, it was Skype, not us, who made VoIP broadly popular and created a new category. We have long understood the importance of mobile messaging scenarios and have made significant investment in device software, yet only now are we surpassing the Blackberry.
Three areas were noted but the one that interests us is how Ozzie writes that they are now finally surpassing the Blackberry. Maybe it’s all the “yes” men that surround these Microsoft executives that give them a distorted picture of reality because we’re not too sure how Microsoft is “surpassing” the Blackberry. The hype machine was out for Microsoft Exchange SP2 but it hasn’t been talked about much since the release.