Missing Service Books, How to get them back

72 Comments

Service Book
Sometimes service books go missing, you will know when your Blackberry can’t connect to the network anymore, can’t view attachments or your missing your browser. It’s a fairly easy fix, you can call your service provider and wait 30 minutes on the line for them to resend your service books or you can do it yourself through the Blackberry Internet Service website.

To send a service book from the BlackBerry Internet Service web site

1. Log in to the BlackBerry account.

2. From the top menu, select Profile.

3. Click Send Service Book or Send Internet Browsing Service Book, depending on which service book you require.

  • Jeffrey Bacon

    or, you can go:

    Options > Host Routing Table

    Then select ‘Register Now’ from the wheel menu.

    OR, if you’re on a BES:

    1. On the handheld Home screen, click Options and select Security.
    2. Scroll down to the Services section.
    3. Click the trackwheel and select Regenerate Encryption Key. When the encryption key is regenerated, any missing Desktop Service Books will be sent to the Service Book database.

  • Jeffrey Bacon

    or, you can go:

    Options > Host Routing Table

    Then select ‘Register Now’ from the wheel menu.

    OR, if you’re on a BES:

    1. On the handheld Home screen, click Options and select Security.
    2. Scroll down to the Services section.
    3. Click the trackwheel and select Regenerate Encryption Key. When the encryption key is regenerated, any missing Desktop Service Books will be sent to the Service Book database.

  • http://www.insignificantthoughts.com/ Vinny

    BWC doesn’t exist on T-Mobile anymore. For T-Mobile customers:

    1. You can do this through the My T-Mobile portal.

    2. You can do it directly from the handheld in the E-Mail Settings icon on the home screen.

  • http://www.insignificantthoughts.com Vinny

    BWC doesn’t exist on T-Mobile anymore. For T-Mobile customers:

    1. You can do this through the My T-Mobile portal.

    2. You can do it directly from the handheld in the E-Mail Settings icon on the home screen.

  • Nextel Tech Support Rep Kevin

    Actually, if you’re on Nextel at least, if you call your tech support reps for the BlackBerry, we can walk you through getting your service books back a LOT quicker than 30 minutes. These instructions above will only work if you’re missing the Webclient service book or the browser service book. The register now instructions above will get you everything except your Webclient service book.

  • Nextel Tech Support Rep Kevin

    Actually, if you’re on Nextel at least, if you call your tech support reps for the BlackBerry, we can walk you through getting your service books back a LOT quicker than 30 minutes. These instructions above will only work if you’re missing the Webclient service book or the browser service book. The register now instructions above will get you everything except your Webclient service book.

  • Todd

    if I’ve cancled my data plan but would like to get my missing serivce books,, where could I download them from a website?

  • Todd

    if I’ve cancled my data plan but would like to get my missing serivce books,, where could I download them from a website?

  • PJB

    Hi

    I can’t get the attachment viewer service book, I’ve tried all of the above methods and still no luck.

    Even called carrier and they were useless.

    HELP!

  • PJB

    Hi

    I can’t get the attachment viewer service book, I’ve tried all of the above methods and still no luck.

    Even called carrier and they were useless.

    HELP!

  • gbagbeke roland

    plz i need a service book for my blackberry 7100t.my phone number is +2348063307077

  • gbagbeke roland

    plz i need a service book for my blackberry 7100t.my phone number is +2348063307077

  • shamsudeen

    Hi all,

    i am using Airtel india carrier service, using BB 8820 model, pre paid user, i am not using BIS , i have email service books ,i dont have browser service book..

    can u anybody take a back up of the service book and upload here.
    any help wolud be greatly appriciated…

    thanks
    Sam

  • shamsudeen

    Hi all,

    i am using Airtel india carrier service, using BB 8820 model, pre paid user, i am not using BIS , i have email service books ,i dont have browser service book..

    can u anybody take a back up of the service book and upload here.
    any help wolud be greatly appriciated…

    thanks
    Sam

  • shamsudeen

    Hi all,

    i am using Airtel india carrier service, using BB 8820 model, pre paid user, i am not using BIS , i have email service books ,i dont have browser service book..

    can u anybody take a back up of the service book and upload here.
    any help wolud be greatly appriciated…

    thanks
    Sam

  • rishal

    sam snd me ur email id on ris_me@hotmail.com..i have the sevice book

  • rishal

    sam snd me ur email id on ris_me@hotmail.com..i have the sevice book

  • Ali

    hi, I am in need of a browser service book for my sprint blackberry tour. I just bought it. It has been unlocked, texting and phone calls do work. I currently have an at&t sim card in there. I believe what I need is the service books sent to my phone. Can anyone help please??
    Ali

  • Ali

    hi, I am in need of a browser service book for my sprint blackberry tour. I just bought it. It has been unlocked, texting and phone calls do work. I currently have an at&t sim card in there. I believe what I need is the service books sent to my phone. Can anyone help please??
    Ali

  • Mike

    Hi:

    I don’t have data service with my provider but I want to use the Wi-Fi service at my home. Can someone please help?

    Thanks,

    Mike

  • Mike

    Hi:

    I don’t have data service with my provider but I want to use the Wi-Fi service at my home. Can someone please help?

    Thanks,

    Mike

  • Bharat

    Hi all,

    i am using Idea india carrier service, using BB 8310 model, post paid user, i am not using BIS , i dont have email service and browser books..

    Can somebody please help and send me the required service books. Any help would be much appreciated…

    Thanks
    Bharat

  • Bharat

    Hi all,

    i am using Idea india carrier service, using BB 8310 model, post paid user, i am not using BIS , i dont have email service and browser books..

    Can somebody please help and send me the required service books. Any help would be much appreciated…

    Thanks
    Bharat

  • Michele

    My blackberry is missing the CICME service books. How can I get them back? Have tried sending service books and have registered, but they are still missing. I am receiving e-mails but can’t send them.

  • Michele

    My blackberry is missing the CICME service books. How can I get them back? Have tried sending service books and have registered, but they are still missing. I am receiving e-mails but can’t send them.

  • Jeremy

    I have a verizon BB 9530 Storm I unlocked and am using on ATT network, ATT can not send the Internet Browsing Service Book. Can anyone email me the service book?

  • Jeremy

    I have a verizon BB 9530 Storm I unlocked and am using on ATT network, ATT can not send the Internet Browsing Service Book. Can anyone email me the service book?

  • http://www.dirtyadville.com/ rocky

    on boost mobile have the blackberry 7520 missing service books like everyone else. only functions i can use is incoming outgoing calls and direct connect. anything i can do? email me at juggalo1605@hotmail.com please

  • http://www.dirtyadville.com rocky

    on boost mobile have the blackberry 7520 missing service books like everyone else. only functions i can use is incoming outgoing calls and direct connect. anything i can do? email me at juggalo1605@hotmail.com please

  • sarah

    hi
    i recently changed to AT&T and my bb bold is from another company but is cracked and i need the service books so i can use fullly my phone! can u help me with this?????

  • sarah

    hi
    i recently changed to AT&T and my bb bold is from another company but is cracked and i need the service books so i can use fullly my phone! can u help me with this?????

  • marvin

    please someone help. i have a BB 8320 and i only have the hotspot browser for wifi bt i have a data package so i need a browser for edge. may someone send me the service book plz at mmwapaura@gmail.com

  • marvin

    please someone help. i have a BB 8320 and i only have the hotspot browser for wifi bt i have a data package so i need a browser for edge. may someone send me the service book plz at mmwapaura@gmail.com

  • http://bb.anworm.com/ MiB

    Here is solution for all of ya!
    http://bb.anworm.com/

    But I’m still looking for Facebook Service book Entries…

    C-ya

  • http://bb.anworm.com/ MiB

    Here is solution for all of ya!
    http://bb.anworm.com/

    But I’m still looking for Facebook Service book Entries…

    C-ya

  • lloyds

    have a blackbery 7230 and am using an MTN line on it but i cant browse cause i dont have a service book can some on help please……….

  • lloyds

    have a blackbery 7230 and am using an MTN line on it but i cant browse cause i dont have a service book can some on help please……….

  • http://none lloyds

    have a blackbery 7230 and am using an MTN line on it but i cant browse cause i dont have a service book can some on help please……….

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  • john

    hi guys, i have a bb 8520. i am missing the ippp bis service book. can some one please help me out by sending it to johnbig_2@hotmai.com

  • john

    hi guys, i have a bb 8520. i am missing the ippp bis service book. can some one please help me out by sending it to johnbig_2@hotmai.com

  • damiano

    Im having a big issuue. I just upgraded my BB 9530 Storm to OS 5.0.0.328 and lost the Service book on upgrade. Ineed a service book for Verizon. Im not on a data plan with them but had internet service prior to the upgrade through my carrier on the flashed Blackberry. Everything worked fine prior to the upgrade. Phone and all features work beautiflly except internet. May someone please send me a service book for the BlackBerry storm 9530 o my e-mail DmnSchoop@Gmail.com,

    Thanks -

  • damiano

    Im having a big issuue. I just upgraded my BB 9530 Storm to OS 5.0.0.328 and lost the Service book on upgrade. Ineed a service book for Verizon. Im not on a data plan with them but had internet service prior to the upgrade through my carrier on the flashed Blackberry. Everything worked fine prior to the upgrade. Phone and all features work beautiflly except internet. May someone please send me a service book for the BlackBerry storm 9530 o my e-mail DmnSchoop@Gmail.com,

    Thanks -

  • damiano

    Im having a big issuue. I just upgraded my BB 9530 Storm to OS 5.0.0.328 and lost the Service book on upgrade. Ineed a service book for Verizon. Im not on a data plan with them but had internet service prior to the upgrade through my carrier on the flashed Blackberry. Everything worked fine prior to the upgrade. Phone and all features work beautiflly except internet. May someone please send me a service book for the BlackBerry storm 9530 o my e-mail DmnSchoop@Gmail.com,

    Thanks -

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  • Bryson KEndall

    I need a ATT service book.. I have a BLACKBERRY STORM 9530. It would be nice if i can get the service books sent to bkend11@msn.com

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    I have a verizon BB 9530 Storm I unlocked and am using on ATT network, ATT can not send the Internet Browsing Service Book.

  • S Dzevad

    Hello for everyone, I m from Bosnia and I have BB Bold 9000 Swisscom carier – unlocked. My operator is BH Telecom and they not suport BB service.
    I need fully Service Book for my Blackberry and send my on s.dzevad@gmail.com
    thanks a loot.

  • Princess_precious

    I need a ATT service book.. I have a BLACKBERRY STORM 9530. It would be nice if i can get the service books sent to bkend11@msn.com