Ask Us! Enterprise Activation Gets Stuck

15 Comments

Kelly asked us,

I just picked up the new Blackberry 8700 and have been trying to connect it to the company’s BES. However it always gets stuck at a certain point and I have to restart it. Do you have any idea what the issue may be, we’re a small company so we don’t have a dedicated Blackberry person.

You need to wipe your Blackberry clean and then retry the activation process. There’s a few ways to clean off your Blackberry like through the Desktop Manager but the easiest way is through the handheld itself.

To wipe the handheld

1. In the device options, click Security Options.

2. Click General Settings.

3. Click the trackwheel and click Wipe Handheld.

4. Click Continue.

5. Type blackberry.

  • M

    Thanks…

  • M

    Thanks…

  • filip

    the enterprise activation thing is asking me for an e mail adress and password, but im not sure what kind of e mail adress is that cause i got this phone from my friend for a birthday.
    any info that can help me?

  • filip

    the enterprise activation thing is asking me for an e mail adress and password, but im not sure what kind of e mail adress is that cause i got this phone from my friend for a birthday.
    any info that can help me?

  • stav

    i bought a blackberry off ebay.i didnt recieve any email or password.how can i activate enterprise?

  • stav

    i bought a blackberry off ebay.i didnt recieve any email or password.how can i activate enterprise?

  • Sam

    You don’t want to use the Enterprise Activation unless you have a Blackberry Enterprise Server!

  • Sam

    You don’t want to use the Enterprise Activation unless you have a Blackberry Enterprise Server!

  • Sam

    You don’t want to use the Enterprise Activation unless you have a Blackberry Enterprise Server!

  • Sam

    You don’t want to use the Enterprise Activation unless you have a Blackberry Enterprise Server!

  • Sam

    You don’t want to use the Enterprise Activation unless you have a Blackberry Enterprise Server!

  • Pratik Dave

    Try with Original blackberry cable with BEC server.
    It will work.

  • Pratik Dave

    Try with Original blackberry cable with BEC server.
    It will work.

  • Pratik Dave

    Try with Original blackberry cable with BEC server.
    It will work.

  • Pratik Dave

    Try with Original blackberry cable with BEC server.
    It will work.