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Ask Us! SOS Is Indicated

BlackBerry SOSGeorge asked us,

For some reason my BlackBerry is now showing ‘SOS’ where the reception bar indicators use to show. No emails are received and I can’t place any calls.

The SOS indicates that you can only place emergency calls. Usually this means that you have a bad SIM card in your device, either one that has been corrupted or one from another carrier that is not compatible with your BlackBerry. You will either need to replace the SIM with a SIM from the carrier of your handheld or get your BlackBerry unlock. This feature is actually something that the carriers don’t really advertise. Where you are able to place emergency calls to 911, even if you don’t have a carrier account, just need a working cell phone.

4 Responses to “Ask Us! SOS Is Indicated”

  1. Tony Kelleran
    December 26th, 2005 21:34

    What carrier is George with? I have a number of users who get SIM Card Rejected errors all the time or an SOS singal. These devices have typically been our 7280s with ATT Wireless SIM cards. I’ve heard that replacing these with Cingular SIMs helps. I’ve started ordering these for my 7280s.

  2. Bill
    December 26th, 2005 22:16

    I can only assume that George has performed resets on his blackberry to force the device to reset it self. I woul not automatically assume bad SIM card with SOS error. Try a reset, soft them hard if needed, then wait for it to cycle back to CAP GPRS (or EDGE if he is sporting the 8700)..

  3. Diana
    January 19th, 2006 07:37

    I have the same SOS error on my blackberry with an additional message of SIM Card Rejected - can I assume that a new SIM card is needed?

    Thank you

  4. devonk
    March 7th, 2006 11:18

    Today, many Cingular/AT&T Wireless blackberrys (including the 8700c) had the SOS indicator. Cingular says it is a “nationwide outage.” Blackberrys were down from 8AM to 11AM E.S.T.

    If you get the SOS, its best to call your provider and tell them “you suck” in a nice way. :)

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