Ask Us! SOS Is Indicated

168 Comments

BlackBerry SOSGeorge asked us,

For some reason my BlackBerry is now showing ‘SOS’ where the reception bar indicators use to show. No emails are received and I can’t place any calls.

The SOS indicates that you can only place emergency calls. Usually this means that you have a bad SIM card in your device, either one that has been corrupted or one from another carrier that is not compatible with your BlackBerry. You will either need to replace the SIM with a SIM from the carrier of your handheld or get your BlackBerry unlock. This feature is actually something that the carriers don’t really advertise. Where you are able to place emergency calls to 911, even if you don’t have a carrier account, just need a working cell phone.

  • Dmez85

    this worked for me as well. had exact same problem. THANK YOU VERY MUCH!!

    Dylan

  • Glo

    Thank you! this absolutely worked…no idea what happened…saved me a dreaded trip to the verizon store!

  • Illumnatai

    I cannot find “global” connection option. Could you please explain what do you change to “global”?

  • Katiesparrowhawk

    There isn’t an option for global on that manage connections?

  • Katiesparrowhawk

    i don’t have the network technolagy option i only have, network selection mode manual or automatic?

  • Kickflip_id

    where is global. i cant change to global

  • Alexaarias1

    hey, thanks!!! it worked

  • TrekGirl

    This did the trick! Thank you!

  • abbie

    Thanks all , my BB was SOS – after reading the posts – saw the “insert SIM card” also, duh. Took out the SIM and reset and it is working again. Thanks so much, just trying to get this to work until my contract is up with ATT will move to iphone and another carrier!

  • MauiMacMedic

    Worked for me, Mahalo & Aloha,

  • Beaver12

    Sweet! Worked like a charm thanks

  • Cmccloskey

    Thank you Nighttrainowens, this worked for me too!

  • Jesschvz83

    Your suggestion worked like a charm.

  • Jimmyrios

    i have unlocked my phone and flashed it but it says sos by antenna bar and i have gone into manage connections and the mobile network is turned on but still says sos…”what else is there to do”..can anyone help me out?

  • Jimmyrios

    mine doesnt say global at all? just has”turn all connections off”” service status set up wi-fi set-up bluetooth , mobile network options, wi-fi options, and bluetooth options?where would i go into?

  • Jimmyrios

    went to manage connections and then mobile network but only shows up data services, while roaming and underneath mobile network which says none..where else do i go into?

  • Marti parti

    it sims like i cnt do anything but to replace my fckin SIM. daym!

  • Shaker

    Nightrainowens wonderful ….. worked instantly.. thank you

  • Tosterhout88

    you need to reset the radio
    go to options-general settings-press options and choose master radio reset….
    pass=0000
    then go to manage connections and turn mobile network on
    reset phone and your good to go :)

  • mati

    peaple i need your help!!!! what happens to bb that does NOT have an option to change to global??

  • Jen_lopez24

    I dont have a sim card in my phone and got this message. what could that indicate?

  • Henniep

    hi please explain “nighttrainowens”

  • hotpapa1219

    Check to make sure the SIM card is in correctly. I took my phone to a Sprint store for another problem I was having and they must have removed it and put it in backwards. Just be sure the orientation of the card matches the pictogram (the angled corner goes toward the battery.)

  • MJB

    Thx night train.  This worked for me too

  • ItsmeTIBOR

    My phone (BB Curve 8900) is unlocked but when i clicked the Turn All Connections Off option under Manage Connections and turn it back on it has signal for 2 seconds and then goes back to SOS. Can anyone help? Would be awesome.

  • Kassy

    YOU ARE A LIFE SAVER nighttrainowens!

  • Katherine_pantaleo

    Question for blackberry users!
    would the text message be sent from the blackberry or would it show the “x” network thing?? of course if its sent to someone else whose using blackberry!
    please i really need to know. thank u

  • Katherine_pantaleo

    Question for blackberry users!
    would the text message be sent from the blackberry or would it show the “x” network thing?? of course if its sent to someone else whose using blackberry!
    please i really need to know. thank u

  • kel

    i sore nothing that says global in manage connections

  • kel

    my bb 9000 says insert sim no matter wat sim i put in it, i tried everything i whiped my phone flash it nothing worked. is there anything els i can try

  • kel

    my bb 9000 says insert sim no matter wat sim i put in it, i tried everything i whiped my phone flash it nothing worked. is there anything els i can try

  • kel

    explain cuz i went in to general settings an i didnt see any master radio reset

  • Barryljohnson

    Thank you soooo much ‘nighttrainowens’! Your solution worked instantly – like a charm! Thanks again :D

  • Sue_fox

    I have a Blackberry Torch, it also had no option to set “Global’. Go to “Manage Connections”, “Mobile Network Options” and set “Network Mode” to 3G (mine was somehow set to 2G), anyways the SOS is gone and my phone now allows me to call out.

  • Sue_fox

    I have a Blackberry Torch, it also had no option to set “Global’. Go to “Manage Connections”, “Mobile Network Options” and set “Network Mode” to 3G (mine was somehow set to 2G), anyways the SOS is gone and my phone now allows me to call out.

  • http://www.facebook.com/people/Anibal-Otanez/1183552073 Anibal Otanez

      thanks it workerd for me greatly apreciated   i whish you well

  • Greekbioch

    thank you!!! totally worked!!

  • Greekbioch

    thank you!!! totally worked!!

  • helppp

    I can’t find how to sitch it to global either, how do you do this?

  • please

    how did you do it? i can’t find how to do that?

  • Kelseyforristal

    how do u get  to manage connections

  • Rahmath

    Hi I’m using BB-3520. I have the same SOS problem. But when I go to Manage Connections -> Mobile network options -> ///
    This are the options I’m getting. Nothing as network technology… Can u pls help 

  • snk002

    I know this sounds silly, but make sure your sim card is inserted correctly.  I messed around w/ my phone for hours before realizing that the sim card needed to be inserted differently than on my last blackberry (i have t-moblie and bought an unlocked at&t torch 9800); the card still goes in with the T (for t-mobile) facing up, but the slanted side of the sim card goes towards the top (not inserted with the slanted side going in first); so the slanted part of my sim card is now facing my battery, not the bottom of the phone.  Also, make sure your radio setting is connected.  hope this helps :-)

  • Alikins

    How do you get to the manage connections?

  • Mark40511

    My blackberry when at home will randomly show SOS and you can’t do anything. Sometimes it will go months without doing it and other times it will show up everyday. I’ve always just taken the batter out and put back in and that has worked. But the last few days it has showed sos every morning when I got up……….The last time I took the battery out I noticed the SIM cared under the batter was kind of loose, so I put it back in securely and then the battery on top of it and it’s working fine. Perhaps the SIM is loose. I never realized this. I hope that was the problem…….

    When I go to manage connections and mobile network options: There is NO global. There is just “network (AT&T) and Data services (on or off). That’s it

  • Aimeecook2010

    i have a blackberry curve 9300 ive had it for 6 months now ans last couple day sit keeps saying sos so i reset my phone took battery out ans ism card i tried my sim card in enougher phone and it works fine ive tried everything please help

  • thefallgirl

    Thank you! Thank you! Thank you!

  • reco

    i cant get it either

  • Rishabh

    it really works thanx alot….

  • Helppppp

    AHHH I NEED HELPP!
    ive tried everythiing that i can , did a whip and tried turning it on and off, a buncha stuff.. nothing will work !
    i unlocked it , and it will flash to service.. and sometimes ill get like one text.. so the nlocking workked/
    but than it goes right to SOS and wont changeee ..
    im getting so frusterated someone pleasse  help!