Kate asked us,
I upgraded my Blackberry OS after following the instructions to install the Zen theme. The theme is neat but after awhile I found out I was missing my browser. Thinking it was something to do with the theme, I switched back to my old theme and my browser is still missing! Any ideas?
This is actually a common occurrence when upgrading the operating system on the Blackberry handheld. It is an easy fix for the most part, just do the following:
1. Options –> Advanced Options –> Host Routing Tables.
2. In this screen you may see several entries, ignore the others and highlight the bold entry.
3. Wheel-click and select ‘Register Now’.
4. Close the screen and go back to the Home Screen. Give about 30 seconds for your browser to reappear.
HEEELPPP!!
I can’t figure out where to leave a message…
I’m receiving a JVM 544 error message on my 7100g after I tried installing a theme from this website.. WHAT DO I DO? I can’t use my phone and I do not have another one!
Please.. HELP!!!
Thank you!!
** Missing Blackberry Browswer **
WORKED GREAT — Thanks for you help!
Thank You, I felt lost without the browser. The fix worked like a champ!
** Missing Blackberry Browswer **
Hi,
I am using vodafone and this doesn’t work !
Any idea?
Thank you so much! This was so simple, I am so glad there is a resource like this. I was freaking out without my browser!
Jeff
Worked Great! Thanks Again
OH THANK YOU! This has been bothering me all morning!!!
I just get the blackberry pearl and I can’t see the browser for the internet and I try to do what you said on this sitge but the icon didn’t appear. I also have a error message that appear in the help button and said this: “Error Starting net_rim_bb_help: Module net_rim_ecmascript not found.” ….WHAT CAN I DO!!!!!! I really like this cel but I need the browser…PLEASE HELP ME
Worked perfectly with a Verizon branded 8830. There were dozens and dozens of entries in the table, but I eventually found the bolded one. Thanks.
Hi, i’ve just got a blackberry 7100i and i cant find the browser, i’ve tried the following:
1. Options –> Advanced Options –> Host Routing Tables.
2. In this screen you may see several entries, ignore the others and highlight the bold entry.
3. Wheel-click and select ‘Register Now’.
4. Close the screen and go back to the Home Screen. Give about 30 seconds for your browser to reappear.
i just received a message saying that the handheld has been registered, but the browser didn’t appeared.
Thanx
WHAT is a “Wheel-click”?
Needless to say, I’m new to the BlackBerry. When I click the trackball on the bold entry, I get a description of the CDMA entry, but no option to “register now”.
Nice to know someone’s moderating this list….NOT.
Easy Lloyd,
First tell us what type of CDMA BlackBerry you are using, and what else you see besides the description.
Also, what BlackBerry OS are you using (i.e. what version number?)
THANK YOU! You saved me from hours and hours of work.
Using BlackBerry 8700g and installed the upgrade OS. The install crashed, but was able to restore data from backup (VERY IMPORTANT TO SAVE). After which, the new OS looks rather cool, but I was missing the browser.
THANKS AGAIN.
Thanks, so much. Browser was back 15 seconds after reading your entry.
GENIUS! thank you! I tried for an hour to get the browser back and finally resulted to google.
I can’t see the browser for the internet and I try to do what you said on this sitge but the icon didn’t appear. I also have a error message that appear in the help button WHAT CAN I DO ??? I need the browser…PLEASE HELP ME
please quickly
I am trying to upgrade my blackberry 7290 and installing the idokorro admin but suddenly my device pops up with JVM Error 544 and Reset.What should I do?
I have a blackberry 7280 and under advanced options my list is blank, what can i do? Please help. thanks
I have a blackberry 8700G.
I went to options and under advanced options.
I clicked on Host Routing Table.
There are no entries in the HRT Editor.
my list is blank,
what can i do?
Now, I can NOT get the web browser.
Please help.
thanks
ditto with kattalien
Kattalien/James –
If your list is blank, click the Blackberry button, sometimes I call it right-clicking, to bring up the options. You’ll see the option to register there!
-ek
Amazing fix! My first 8100 got smashed, so I got another one and had no browser, tried EVERYTHING! Never would have figured that out!!! Thank you so so so much! Now if I could just figure out my enterprise activation info I’ll be set…
I have the same problem that Kattalien had. I tried to fix it per your directions but nothing happened. I have a pearl from At&T, the mediamall is also missing. Please help. I can’t browse or receive multimedia messages.
I TRIED REGISTERING THROUGH HRT AND IT SAID THAT REGISTRATION WAS SENT.WAITED AND STILL DID NOT SEE ANY BROWSER ICON.ALL I SEE ON MY HOME SCREEN IS DATA CONNECTION REFUSED.PLS HELP.
@tony
You need to have your service provider send you the service books again. Go to Options->Advanced->Service Books. You can delete all the books except the provisioning one which should be locked. After you delete them first try to register the HRT. If that doesn’t work (and sometime it doesn’t work for me) either login to the blackberry services for your phone and send the service books from there or call your service rep and have them do it. You may have to wait for 30 – 60 minutes (my experience) before you have everything again.
The other thing I’ve noticed is that if you have a password set in security, the browser can get screwy. This is the technical term meaning you should disable the password to test and see if it comes back. A battery removal reset might be in order if no immediate results occur but don’t forget to turn off the phone first before doing that.
Paul
I still wasnt able to get my browser icon to appear
lost my blackberry browser
I tried the quick fix to relocate/enable my bowser and when I got into the Host Routing Table page, it was blank. What does that mean?
is the medianet browser same as the blackberry browser? i tried to look for the blackberry browser and did the hrt suggestion and i got a message saying i was registered but no new browser icon appeared… so.. is there something wrong? im on the unlimited data plan for blackberry. thanks
THIS GUY IS GOOD!
THANKS
Thanks, this help my life
hi im trying to also locate my browser and i did wat u suggested but its not working for me, wat else shud i do
plz help
Thanks so much! This actually worked. I had spent an 1 hour on the phone with tech support, then another hour in the Verizon store and no one could fix it. They told me that the only thing they could do was ship me another phone. So I decided to google it and luckily found this site. Verizon Wireless customer service, wireless data support, and in-store technicians suck!
works like a charm….reset browser is OK now
I dosen’t work for me cause my Host Routing Table is empty and even if i register it never sends me the message! I even have a video on YouTube if you know how to fix this problem please!!! HELP ME!
I have a blackberry storm and this solution did not work. Upon re-registering, I got a message saying I’ve registered – No icon. I then took out the battery for 30 seconds and brought the device back up – still no icon. Note that on restart when the home page first showed, I got an unhandled exception error but clicked OK and continued as normal. Help please.
I figured this one out. I went to themes, clicked menu button, selected Reset Theme Defaults, and it went back to my Verizon home screen photo and the browser icon was back! I was then able to change my home screen image and settings back to what I wanted. Don’t know why I never tried this prior, perhaps because I only have one theme?!?!?
YAY! Thank you!
Thanks a million, i was dying without my bb browser!!!
Thank you so much. Worked like a charm!
I was missing my browser right out of the box…and I tried all the steps. even spent two’s on the phone with a rep and nothing. I just had to replace the phone all together because nothing they did was working. It was almost like the phone didnt want to receive the data or something.
omg i thank you so much
i have a blackberry pearl and i also have tried:
1. Options –> Advanced Options –> Host Routing Tables.
2. In this screen you may see several entries, ignore the others and highlight the bold entry.
3. Wheel-click and select ‘Register Now’.
4. Close the screen and go back to the Home Screen. Give about 30 seconds for your browser to reappear.
but i have had no results…said it was registered but browser did not re-appear….Please help!
Hi,
Ive also tried everything in the above
I have a blackberry bold 9000, and ive spent the past 3 days on the phone to t-mobile looking for my browser and internet. I cant live without it!!! I was wondering is there anything else I can do to get the browser?
Thank YOU
I recently upgraded my t-mobile to 4.5 and had only t-zone and a hotspot browser, no “internet browser”. This fix worked like a charm. Thanks!
My browser was missing and I read and tried all solutions but nothing worked. Just now I have changed the theme and the missing icon is back. Hope this will help.
If your device is on a BlackBerry Enterprise Server (BES), ensure it is DATA ENABLED and hey presto the browser icon will appear.
Hi guys I have a bb 8320 but i dont have the browser I made all the recomendations but it doesn’t work. I need help
I just did a restore of a previous backup and had the same problem on my 8330 curve. Freaked out when I didn’t see the browser. Tried all sorts of things, then found this article. Immediately went to the Host Routing Tables, clicked the bold entry, and selected “Register Now”. Ten seconds later the browser was back and I had received an email from blackberry alerting me that my “handheld had been registered with the wireless network”. Have no idea how this works, but it worked PERFECTLY. Thanks!!
Please Please help, i have a blackberry 8300 curve, and i upgraded and lost the browser too… I tried everything.. and my host routing tables are empty, *No entries*
PLEASE HELP ME!
Wow! Thanks that was super cool. I have been trying for days after updating my phone.
This was making my head explode and I found help via sprint.com I’m not sure if it will help any of you but here you go…try it! It worked for me
1. Click your Options icon.
2. Select Mobile Network.
3. Press the Menu key and select Start Provisioning. Wait for the device to provision. You will receive a notice when provisioning is complete.
4. Return to the Options menu.
5. Select Advanced Options.
6. Select Host Routing Table.
7. Press the Menu key and select Register Now. You will receive a notice when registration is complete.
8. Return to the main BlackBerry page where you should now find your internet browser icon.
Source: http://support.sprint.com/doc/sp11053.xml?id16=blackberry_browser#__highlight
I have a Unlocked BlackeBerry Storm from Verizon but I am using it for my T-Mobile as a GSM phone. The browswer is missing and I have tried every step but nothing is working. Pls help
On my BB Storm I do not have an option “Start Provisioning”.
How can I populate my host routing table?
(my HRT is empty, no access to RIM and this is because I was tempted to upgrade to the 5.0.0.140 OS system. Big mistake…)
Thanks
THANK YOU so much for taking the time to post this.. you saved my day
you are a genius. <i am in After the registration it works. >Thank you so much
This is a fix that worked quickly on my curve. The only modification is to note is that if you have a track ball, use the track ball (instead of the wheel) to click on the bold option in the ‘host routing table’ menu. Then go back to your desktop and…. there it is! This fix took me less than one minute. THANKS!
Perfect, Also fixed my missing E-Mail Setup applet!
Thanks!