Comments on: Weekend Contest: “What do you when your BlackBerry goes down?” http://www.blackberrycool.com/2006/07/21/weekend-contest-what-do-you-when-your-blackberry-goes-down/ The voice of the BlackBerry community. Sat, 21 Nov 2009 03:42:37 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: Crystal http://www.blackberrycool.com/2006/07/21/weekend-contest-what-do-you-when-your-blackberry-goes-down/comment-page-1/#comment-327589 Crystal Mon, 15 Dec 2008 13:53:44 +0000 http://www.blackberrycool.com/2006/07/21/002042/#comment-327589 I work with numerous attorneys, I would beg one of them for one of their older models just so I could use it until I could get mine up and running. I was without mine for just 8 hours and had the shakes. I work with numerous attorneys, I would beg one of them for one of their older models just so I could use it until I could get mine up and running. I was without mine for just 8 hours and had the shakes.

]]> By: BlackBerry Cool » New hansets creating increased customer support needs http://www.blackberrycool.com/2006/07/21/weekend-contest-what-do-you-when-your-blackberry-goes-down/comment-page-1/#comment-38772 BlackBerry Cool » New hansets creating increased customer support needs Thu, 27 Jul 2006 14:09:28 +0000 http://www.blackberrycool.com/2006/07/21/002042/#comment-38772 [...] As anyone who’s had to sit through a call with a customer service rep knows, sometimes it’s not fun when your BlackBerry decides to go bonkers (just ask these people). That’s why it’s a little disheartening to learn that a new J.D. Power report shows that the number of people who call customer support within a 12 month period has increased 12% since 2000. With 59 percent of wireless customers contacting their provider within a 12 month period, this the highest level since measurement began in 2000. [...] [...] As anyone who’s had to sit through a call with a customer service rep knows, sometimes it’s not fun when your BlackBerry decides to go bonkers (just ask these people). That’s why it’s a little disheartening to learn that a new J.D. Power report shows that the number of people who call customer support within a 12 month period has increased 12% since 2000. With 59 percent of wireless customers contacting their provider within a 12 month period, this the highest level since measurement began in 2000. [...]

]]> By: Ben Worobec http://www.blackberrycool.com/2006/07/21/weekend-contest-what-do-you-when-your-blackberry-goes-down/comment-page-1/#comment-38406 Ben Worobec Mon, 24 Jul 2006 08:06:37 +0000 http://www.blackberrycool.com/2006/07/21/002042/#comment-38406 I dust off my Motorola Q and use it to load up www.lemonparty.org . Then I cry myself to sleep. I dust off my Motorola Q and use it to load up http://www.lemonparty.org . Then I cry myself to sleep.

]]> By: Ben Marvin http://www.blackberrycool.com/2006/07/21/weekend-contest-what-do-you-when-your-blackberry-goes-down/comment-page-1/#comment-38302 Ben Marvin Sun, 23 Jul 2006 17:38:20 +0000 http://www.blackberrycool.com/2006/07/21/002042/#comment-38302 Do what any blackberry freak does...hop on HoFo or Pinstack, figure out the problem, fix it, and have last week's backup loaded within hours. Downtime is not something I can tolerate. And if it's a service provider issue....God help them cause I'll be blowing up the customer service line, demanding a Level 3 Blackberry tech immediately! Do what any blackberry freak does…hop on HoFo or Pinstack, figure out the problem, fix it, and have last week’s backup loaded within hours. Downtime is not something I can tolerate.
And if it’s a service provider issue….God help them cause I’ll be blowing up the customer service line, demanding a Level 3 Blackberry tech immediately!

]]> By: Craig E http://www.blackberrycool.com/2006/07/21/weekend-contest-what-do-you-when-your-blackberry-goes-down/comment-page-1/#comment-38286 Craig E Sun, 23 Jul 2006 05:12:56 +0000 http://www.blackberrycool.com/2006/07/21/002042/#comment-38286 I'd call up a couple of friends and go see a movie. Damn - All their numbers were in my Blackberry, I can't get to the local movie page site, and Google Maps is just dead air. At least I can read a book in the glow of the screen ... I’d call up a couple of friends and go see a movie.

Damn – All their numbers were in my Blackberry, I can’t get to the local movie page site, and Google Maps is just dead air. At least I can read a book in the glow of the screen …

]]> By: Joe P http://www.blackberrycool.com/2006/07/21/weekend-contest-what-do-you-when-your-blackberry-goes-down/comment-page-1/#comment-38285 Joe P Sun, 23 Jul 2006 03:56:08 +0000 http://www.blackberrycool.com/2006/07/21/002042/#comment-38285 Hahahaha! It's funny that you should ask me such a perfect question! Hahaha! The reason I'm laughing is because I'm a Crackberry addict! My friends actually have nicknamed me "The Mad Scientist!" because I am constantly experimenting with my Blueberry. I actually invented a new theme . . . I know how to crash a blackberry on purpose and restore it with the theme of the original Blackberry! ?? Yeah, like I said, they call me "The Mad Scientist!" Anyway, when my Blueberry goes down I cancel all appointments and spend the day getting it back online. Not once, but twice I have spent 8 hours of my day in front of a computer repairing my little blue friend from the damage that I caused, hahahaha. So what do I do when my Blueberry goes down? . . . Same thing I normally spend my day doing . . . . I play with my BLACKBERRY!!! Hahahaha! It’s funny that you should ask me such a perfect question! Hahaha! The reason I’m laughing is because I’m a Crackberry addict! My friends actually have nicknamed me “The Mad Scientist!” because I am constantly experimenting with my Blueberry. I actually invented a new theme . . . I know how to crash a blackberry on purpose and restore it with the theme of the original Blackberry! ?? Yeah, like I said, they call me “The Mad Scientist!” Anyway, when my Blueberry goes down I cancel all appointments and spend the day getting it back online. Not once, but twice I have spent 8 hours of my day in front of a computer repairing my little blue friend from the damage that I caused, hahahaha. So what do I do when my Blueberry goes down? . . . Same thing I normally spend my day doing . . . . I play with my BLACKBERRY!!!

]]> By: Steve http://www.blackberrycool.com/2006/07/21/weekend-contest-what-do-you-when-your-blackberry-goes-down/comment-page-1/#comment-38281 Steve Sat, 22 Jul 2006 23:26:04 +0000 http://www.blackberrycool.com/2006/07/21/002042/#comment-38281 I was without my baby...I mean Blackberry for a week due to my SIM card going belly up. I ended up forwarding all my email to an email account I could check via the crappy web browser on my personnel cell phone. I hope I never have to do that again. I was without my baby…I mean Blackberry for a week due to my SIM card going belly up. I ended up forwarding all my email to an email account I could check via the crappy web browser on my personnel cell phone. I hope I never have to do that again.

]]> By: Bill Andrews http://www.blackberrycool.com/2006/07/21/weekend-contest-what-do-you-when-your-blackberry-goes-down/comment-page-1/#comment-38186 Bill Andrews Fri, 21 Jul 2006 22:34:51 +0000 http://www.blackberrycool.com/2006/07/21/002042/#comment-38186 Knock on wood, I have Nextel for the last 1.5 years and no outage! Knock on wood, I have Nextel for the last 1.5 years and no outage!

]]> By: Melissa Ox http://www.blackberrycool.com/2006/07/21/weekend-contest-what-do-you-when-your-blackberry-goes-down/comment-page-1/#comment-38183 Melissa Ox Fri, 21 Jul 2006 21:50:33 +0000 http://www.blackberrycool.com/2006/07/21/002042/#comment-38183 I would cry, maybe. Then I would fix it. Haven't come across a problem yet a wipe & restore couldn't fix. I would cry, maybe. Then I would fix it. Haven’t come across a problem yet a wipe & restore couldn’t fix.

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