http://www.blackberrycool.com/2007/01/31/corporate-uk-looking-for-crm-and-ffa-in-blackberrys/ The voice of the BlackBerry community. Sat, 18 May 2013 20:02:00 +0000 hourly 1 http://wordpress.org/?v= http://www.blackberrycool.com/2007/01/31/corporate-uk-looking-for-crm-and-ffa-in-blackberrys/comment-page-1/#comment-79062 BlackBerryCool » Research In Motion is “keen” on CRM Fri, 02 Feb 2007 16:48:59 +0000 http://www.blackberrycool.com/2007/01/31/003444/#comment-79062 [...] The topic of Customer Relationship Management (CRM) seems to be popping up more and more these days, and that’s a pretty great thing. At an event in New York the other day, Sage Software and RIM talked about their recent partnership and how they’re excited at looking into better CRM solutions. RIM is keen to push usage of its ubiquitous BlackBerry devices beyond e-mail and Web browsing, and it says mobile CRM is on the short list. “We just completed a study of 1,600 enterprise users, and we found that 25 percent are using our devices for more than e-mail,” said Paul Briggs, of RIM BlackBerry Business Solutions. “About a quarter of those respondents are using mobile CRM, so it’s by far the leading enterprise application.” [...]

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