Here’s to you, Verizon customers, for waiting on your service provider as long as you have, just begging for a new device. Well, if you’re not up for waiting anymore despite news of a new device on the way, we may have found a decent solution from the Consumerist to getting out of your Verizon contract. There’s been talk of getting out of cell contracts as text message fees rise, and it looks as though these folks have found a way to get out of their contract in 30 minutes (and get a chance to have a bit of a fit in the process).
VERIZON: “The increase is not materially adverse”
REBUTTAL: ” Wrong, it is. If I’m sending or receiving an average of 100 texts/month (check my history for this because it is a conservative estimate), then your 50% increase is costing me $5 a month or $60 a year. My monthly bill is $55 a year, so if I decide to send Verizon one less payment each month, would they consider that adverse? Of course they would. You would cancel my service and send the amount to debt collectors. I’m confident any court of law will find $60 to be adverse. “
VERIZON: “Still, this is not materially adverse.”
REBUTTAL: “Nowhere in your contract does not give a concrete definition of materially adverse. I’m telling you this is materially adverse, you know it’s materially adverse, and I’m confident a court of law will side with me that it is materially adverse. What is the point of a contract if you can just arbitrarily increase prices by 50% and then tell users they can’t cancel even though it’s spelled out in that very contract? “
VERIZON: “Sorry we still cannot cancel your contract.”
REBUTTAL: “I tried to be reasonable but I have no choice to fight this. You know I’m in the right.
And it doesn’t end there, folks. Tired of waiting on the Pearl or waiting even longer until the 8800? Here’s your opportunity to cut some ties.