BREAKING NEWS: BlackBerry Network Down

19 Comments

Big, big news, folks. It seems as though, since 8pm EST tonight, the BlackBerry infrastructure has suffered a massive failure and has yet to come back up. This is apparently affecting the entire Western Hemisphere.

Right now, it seems as though BIS users are not affected, but most if not all BES servers are down. Certain BlackBerry Cool staffers had noticed something wonky happening with web browsing using the BlackBerry Browser earlier, but thought it was a simple matter of device failure.

Update: WNBC is reporting that…

Officials with RIM said they are trying to reset the system and told NewsChannel4 that they are concerned that the backlog of data, which will rush through when it comes back on line, could cause a bigger problem.

When the error is corrected, RIM officials said a message would be sent in stages so the system does not crash.

Obviously this is a major problem that will not only hurt RIM, but possibly US and Canadian governments, who rely heavily upon their BlackBerrys. BBCool will stay with this late breaking news through the evening and let you know what develops.

  • http://fiscaltimes.com/ Harvey

    http://fiscaltimes.com/2007/04/17/massive-blackberry-system-failure/

    has been liveblogging this since it started and has updates.

  • http://fiscaltimes.com/ Harvey

    http://fiscaltimes.com/2007/04/17/massive-blackberry-system-failure/

    has been liveblogging this since it started and has updates.

  • http://fiscaltimes.com Harvey

    http://fiscaltimes.com/2007/04/17/massive-blackberry-system-failure/

    has been liveblogging this since it started and has updates.

  • JonnyX

    My Yahoo! Mail (which is a paid account and functions like a BES) has not worked all day. My BIS POP account HAS been working today… I was going nuts trying to figure out why the account with Yahoo!, which RIM has a close agreement with to sync everything, was having trouble. I hope this is related.

  • JonnyX

    My Yahoo! Mail (which is a paid account and functions like a BES) has not worked all day. My BIS POP account HAS been working today… I was going nuts trying to figure out why the account with Yahoo!, which RIM has a close agreement with to sync everything, was having trouble. I hope this is related.

  • http://www.metaedge.ca/ Nick K

    No problems receiving email with Rogers BIS. But can’t surf.

  • http://www.metaedge.ca Nick K

    No problems receiving email with Rogers BIS. But can’t surf.

  • BBCool

    Nick: don’t use the blackberry browser, but your Rogers wap browser instead. That’ll get the job done.

  • BBCool

    Nick: don’t use the blackberry browser, but your Rogers wap browser instead. That’ll get the job done.

  • http://blog.ncircle.com/blogs/sync Andrew Storms

    We are also tracking this from a network security industry perspective.

    http://blog.ncircle.com/blogs/sync/archives/2007/04/blackberry_rim_outage.html

    This _is_ a big deal for corporate security.

  • http://blog.ncircle.com/blogs/sync Andrew Storms

    We are also tracking this from a network security industry perspective.

    http://blog.ncircle.com/blogs/sync/archives/2007/04/blackberry_rim_outage.html

    This _is_ a big deal for corporate security.

  • BBCool

    Btw, harvey, thanks for the heads up/confirmation earlier.

  • BBCool

    Btw, harvey, thanks for the heads up/confirmation earlier.

  • http://www.fiscaltimes.com/ Harvey

    No problem. Hopefully Rim will get this fixed soon.

  • http://www.fiscaltimes.com Harvey

    No problem. Hopefully Rim will get this fixed soon.

  • jason

    So at $39.99 a month or whatever I pay cingular/at&t . . .do you think I will get credited for the time that it has been down? I figure $1.33 per day of lack of service. . .minimum. No reason to not call and get credits when I can. . . ..

  • jason

    So at $39.99 a month or whatever I pay cingular/at&t . . .do you think I will get credited for the time that it has been down? I figure $1.33 per day of lack of service. . .minimum. No reason to not call and get credits when I can. . . ..

  • joe

    Jason, the BlackBerry service usually only accounts for about $5-6/month over a regular voice plan, your voice and sms was still working right? So if the outage lasted on average about 12 hours they should owe you about $0.10.

  • joe

    Jason, the BlackBerry service usually only accounts for about $5-6/month over a regular voice plan, your voice and sms was still working right? So if the outage lasted on average about 12 hours they should owe you about $0.10.