Comments on: ThoughtPiece: An Open Letter to AT&T http://www.blackberrycool.com/2007/06/13/thoughtpiece-an-open-letter-to-att/ The voice of the BlackBerry community. Tue, 21 May 2013 07:20:00 +0000 hourly 1 http://wordpress.org/?v= By: MooseBerry http://www.blackberrycool.com/2007/06/13/thoughtpiece-an-open-letter-to-att/comment-page-1/#comment-147810 MooseBerry Sun, 17 Jun 2007 07:43:11 +0000 http://www.blackberrycool.com/2007/06/13/004831/#comment-147810 I love the at&t devices, but not the service! I use Verizon for my cell and at&t for my BB8300. But, when VZW gets the Pearl2…bye bye at&t, and that’s a shame. AT&T, BUILD OUT YOUR NETWORK!!! Stop dropping calls and improve the hand off between cell towers. Verizon cripples their phones and yet has the lowest churn because of their network quality (and their cs is better too).

]]> By: MooseBerry http://www.blackberrycool.com/2007/06/13/thoughtpiece-an-open-letter-to-att/comment-page-1/#comment-486405 MooseBerry Sun, 17 Jun 2007 07:43:00 +0000 http://www.blackberrycool.com/2007/06/13/004831/#comment-486405 I love the at&t devices, but not the service! I use Verizon for my cell and at&t for my BB8300. But, when VZW gets the Pearl2…bye bye at&t, and that’s a shame. AT&T, BUILD OUT YOUR NETWORK!!! Stop dropping calls and improve the hand off between cell towers. Verizon cripples their phones and yet has the lowest churn because of their network quality (and their cs is better too).

]]> By: Wonko the Sane http://www.blackberrycool.com/2007/06/13/thoughtpiece-an-open-letter-to-att/comment-page-1/#comment-144362 Wonko the Sane Fri, 15 Jun 2007 16:15:15 +0000 http://www.blackberrycool.com/2007/06/13/004831/#comment-144362 I think there will be a big improvement when the TDMA shutdown is implemented (at least by 2/08). AT&T is in a bind. The can either i) spend a bunch of money on new cell towers and antenna space that will be redundant or ii) wait until the TDMA infrastructure is available to beef up the GSM network. My guess is that AT&T has decided to deal with the slings and arrows until the TDMA infrastructure is freed up.

]]> By: Wonko the Sane http://www.blackberrycool.com/2007/06/13/thoughtpiece-an-open-letter-to-att/comment-page-1/#comment-486404 Wonko the Sane Fri, 15 Jun 2007 16:15:00 +0000 http://www.blackberrycool.com/2007/06/13/004831/#comment-486404 I think there will be a big improvement when the TDMA shutdown is implemented (at least by 2/08). AT&T is in a bind. The can either i) spend a bunch of money on new cell towers and antenna space that will be redundant or ii) wait until the TDMA infrastructure is available to beef up the GSM network. My guess is that AT&T has decided to deal with the slings and arrows until the TDMA infrastructure is freed up.

]]> By: Mistermix http://www.blackberrycool.com/2007/06/13/thoughtpiece-an-open-letter-to-att/comment-page-1/#comment-142651 Mistermix Thu, 14 Jun 2007 14:31:13 +0000 http://www.blackberrycool.com/2007/06/13/004831/#comment-142651 So true. The ONLY thing keeping me on Verizon is the quality of their network. Unfortunately, I think Verizon is well-aware that the quality of their network is the clincher for most of their customers, and that fuels their extortionate impluses. Prime example: crippling GPS in the 8830 so we’ll buy their locator service.

]]> By: Mistermix http://www.blackberrycool.com/2007/06/13/thoughtpiece-an-open-letter-to-att/comment-page-1/#comment-486402 Mistermix Thu, 14 Jun 2007 14:31:00 +0000 http://www.blackberrycool.com/2007/06/13/004831/#comment-486402 So true. The ONLY thing keeping me on Verizon is the quality of their network. Unfortunately, I think Verizon is well-aware that the quality of their network is the clincher for most of their customers, and that fuels their extortionate impluses. Prime example: crippling GPS in the 8830 so we’ll buy their locator service.

]]> By: Mistermix http://www.blackberrycool.com/2007/06/13/thoughtpiece-an-open-letter-to-att/comment-page-1/#comment-486403 Mistermix Thu, 14 Jun 2007 14:31:00 +0000 http://www.blackberrycool.com/2007/06/13/004831/#comment-486403 So true. The ONLY thing keeping me on Verizon is the quality of their network. Unfortunately, I think Verizon is well-aware that the quality of their network is the clincher for most of their customers, and that fuels their extortionate impluses. Prime example: crippling GPS in the 8830 so we’ll buy their locator service.

]]> By: Tony http://www.blackberrycool.com/2007/06/13/thoughtpiece-an-open-letter-to-att/comment-page-1/#comment-142018 Tony Wed, 13 Jun 2007 22:16:48 +0000 http://www.blackberrycool.com/2007/06/13/004831/#comment-142018 PLEASE PLEASE PLEASE

Expand in Door County!!! We have all the tourists in the world come to our county. Many business people from Chicago ons summer homes in this beautiful place. I commute from Sturgeon Bay to Sister Bay (30 miles) each day for a tech company that has stood its ground and will not move to a big city since the work we do can be done anywhere with cable/T1 web and a phone.

With 10 employees each with Blackberry’s (Cingular is our carrier owned by AT&T) so we can do our work even while enjoying a beautiful day with our family grilling out yet I cannot even have a 5 minute conversation on my way to or from work without dropping the call because of all the dead spots. Sometimes I wish we would have gotten Trio’s with Cellcom so we would have reception.

Nextel just made improvement so their coverage is 100% better from a year ago why cant AT&T. I hope someone important from their company reads this article and puts some pressure in the right places so this can be fixed soon.

(Sorry about the ranting I have needed to get this off my chest to anyone who may care and do something)

]]> By: Tony http://www.blackberrycool.com/2007/06/13/thoughtpiece-an-open-letter-to-att/comment-page-1/#comment-486401 Tony Wed, 13 Jun 2007 22:16:00 +0000 http://www.blackberrycool.com/2007/06/13/004831/#comment-486401 PLEASE PLEASE PLEASE

Expand in Door County!!! We have all the tourists in the world come to our county. Many business people from Chicago ons summer homes in this beautiful place. I commute from Sturgeon Bay to Sister Bay (30 miles) each day for a tech company that has stood its ground and will not move to a big city since the work we do can be done anywhere with cable/T1 web and a phone.

With 10 employees each with Blackberry’s (Cingular is our carrier owned by AT&T) so we can do our work even while enjoying a beautiful day with our family grilling out yet I cannot even have a 5 minute conversation on my way to or from work without dropping the call because of all the dead spots. Sometimes I wish we would have gotten Trio’s with Cellcom so we would have reception.

Nextel just made improvement so their coverage is 100% better from a year ago why cant AT&T. I hope someone important from their company reads this article and puts some pressure in the right places so this can be fixed soon.

(Sorry about the ranting I have needed to get this off my chest to anyone who may care and do something)

]]> By: Eric http://www.blackberrycool.com/2007/06/13/thoughtpiece-an-open-letter-to-att/comment-page-1/#comment-142015 Eric Wed, 13 Jun 2007 21:51:08 +0000 http://www.blackberrycool.com/2007/06/13/004831/#comment-142015 Like Verizon says,”It’s the network.” I have used Sprint, Cingular, and Verizon in the last two years and, by far, Verizon has the best coverage.

Yes, I hate Verizon’s phones. Pretty happy with the 8703, but how long did I have to wait for it? Their consumer phones all look like crap. The crippled Bluetooth too! All very annoying. If only some other carrier had better service, and good phones, I would be there in an instant.

]]> By: Eric http://www.blackberrycool.com/2007/06/13/thoughtpiece-an-open-letter-to-att/comment-page-1/#comment-486399 Eric Wed, 13 Jun 2007 21:51:00 +0000 http://www.blackberrycool.com/2007/06/13/004831/#comment-486399 Like Verizon says,”It’s the network.” I have used Sprint, Cingular, and Verizon in the last two years and, by far, Verizon has the best coverage.

Yes, I hate Verizon’s phones. Pretty happy with the 8703, but how long did I have to wait for it? Their consumer phones all look like crap. The crippled Bluetooth too! All very annoying. If only some other carrier had better service, and good phones, I would be there in an instant.

]]> By: Eric http://www.blackberrycool.com/2007/06/13/thoughtpiece-an-open-letter-to-att/comment-page-1/#comment-486400 Eric Wed, 13 Jun 2007 21:51:00 +0000 http://www.blackberrycool.com/2007/06/13/004831/#comment-486400 Like Verizon says,”It’s the network.” I have used Sprint, Cingular, and Verizon in the last two years and, by far, Verizon has the best coverage.

Yes, I hate Verizon’s phones. Pretty happy with the 8703, but how long did I have to wait for it? Their consumer phones all look like crap. The crippled Bluetooth too! All very annoying. If only some other carrier had better service, and good phones, I would be there in an instant.

]]> By: Karl http://www.blackberrycool.com/2007/06/13/thoughtpiece-an-open-letter-to-att/comment-page-1/#comment-141994 Karl Wed, 13 Jun 2007 19:57:41 +0000 http://www.blackberrycool.com/2007/06/13/004831/#comment-141994 We just switched from Cingular to US Cellular at our workplace because of the poor coverage in Wisconsin.

]]> By: Karl http://www.blackberrycool.com/2007/06/13/thoughtpiece-an-open-letter-to-att/comment-page-1/#comment-486397 Karl Wed, 13 Jun 2007 19:57:00 +0000 http://www.blackberrycool.com/2007/06/13/004831/#comment-486397 We just switched from Cingular to US Cellular at our workplace because of the poor coverage in Wisconsin.

]]> By: Karl http://www.blackberrycool.com/2007/06/13/thoughtpiece-an-open-letter-to-att/comment-page-1/#comment-486398 Karl Wed, 13 Jun 2007 19:57:00 +0000 http://www.blackberrycool.com/2007/06/13/004831/#comment-486398 We just switched from Cingular to US Cellular at our workplace because of the poor coverage in Wisconsin.

]]> By: jason http://www.blackberrycool.com/2007/06/13/thoughtpiece-an-open-letter-to-att/comment-page-1/#comment-141981 jason Wed, 13 Jun 2007 18:20:57 +0000 http://www.blackberrycool.com/2007/06/13/004831/#comment-141981 I moved away from Verizon 6 years ago because of customer service issues and price to AT&T, became Cingular, now back to AT&T. I live in the middle of my city. In 6 years reception still hasn’t improved, to talk on the phone at my house I need to stand in the middle of my back yard and hope for a cloudless day. . .
I miss Verizon’s signal, but none of the other stuff that comes with it.

]]> By: jason http://www.blackberrycool.com/2007/06/13/thoughtpiece-an-open-letter-to-att/comment-page-1/#comment-486395 jason Wed, 13 Jun 2007 18:20:00 +0000 http://www.blackberrycool.com/2007/06/13/004831/#comment-486395 I moved away from Verizon 6 years ago because of customer service issues and price to AT&T, became Cingular, now back to AT&T. I live in the middle of my city. In 6 years reception still hasn’t improved, to talk on the phone at my house I need to stand in the middle of my back yard and hope for a cloudless day. . .
I miss Verizon’s signal, but none of the other stuff that comes with it.

]]> By: jason http://www.blackberrycool.com/2007/06/13/thoughtpiece-an-open-letter-to-att/comment-page-1/#comment-486396 jason Wed, 13 Jun 2007 18:20:00 +0000 http://www.blackberrycool.com/2007/06/13/004831/#comment-486396 I moved away from Verizon 6 years ago because of customer service issues and price to AT&T, became Cingular, now back to AT&T. I live in the middle of my city. In 6 years reception still hasn’t improved, to talk on the phone at my house I need to stand in the middle of my back yard and hope for a cloudless day. . .
I miss Verizon’s signal, but none of the other stuff that comes with it.

]]> By: happiicamper http://www.blackberrycool.com/2007/06/13/thoughtpiece-an-open-letter-to-att/comment-page-1/#comment-141967 happiicamper Wed, 13 Jun 2007 17:12:25 +0000 http://www.blackberrycool.com/2007/06/13/004831/#comment-141967 Ditto!

Very well said! :)

at&t customer

]]> By: happiicamper http://www.blackberrycool.com/2007/06/13/thoughtpiece-an-open-letter-to-att/comment-page-1/#comment-486393 happiicamper Wed, 13 Jun 2007 17:12:00 +0000 http://www.blackberrycool.com/2007/06/13/004831/#comment-486393 Ditto!

Very well said! :)

at&t customer

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