Today BoxTone has busted out a new asset management module, which will let BES admins track volume, inventory and security of BlackBerry devices, as well as pinpoint inactive BlackBerrys which are uselessly draining your enterprise’s budget. They’ve got a slew of other modules, including one for help desk personnel. BoxTone is a BES administration system very similar to Zenprise with a few twists. For one, they support Lotus Domino servers in addition to Exchange. Secondly, BoxTone has a core product for which you can buy additional modules that expand the basic functionality, this way BoxTone can be tailored to whatever your BES setup is like.
There’s been some debate over the differences between the Zenprise and BoxTone (mainly revolving around the presence of a web-based interface), but we’re going to be taking a closer look at both real soon just to see what the key selling points are. If you’ve got any experience with either, feel free to drop a comment.