WES Exhibitor Spotlight: BoxTone

BoxToneA big name in BES monitoring, BoxTone features a great module-based system so admins can pick and choose what will suit their enterprise best. Like most monitoring solutions, BoxTone aims to reduce workload on IT staff by empowering help desk personnel to solve problems quickly and efficiently, as well as providing the tools to solve bigger BES problems. They’ve recently announced their latest version at the Gartner Wireless and Mobile Summit, featuring “advanced BoxTone SmartMP(TM) technology for true user service-level management through real-time transaction flow monitoring; and the first modular platform based on IT Infrastructure Library (ITIL) industry standards, creating a comprehensive Mobile User Management solution.” We’ll be talking with BoxTone on this week’s podcast to explain what that actually means, so keep an ear out this Friday.

Posted by Simon Sage in News, WES '08

Comments [4 Responses]

Right on Track: Architecting and Managing the Wireless Infrastructure | BlackBerry Cool
April 2nd, 2008 at 3:52 pm

[...] A7) could be worthwhile if you’re looking to keep help desk congestion down, as many of the monitoring solutions we’ve looked at this year aim to do. On that note, “Raising the Bar for Your [...]

Neverfail and BoxTone team up | BlackBerry Cool
April 28th, 2008 at 3:34 pm

[...] provider of disaster recovery services, and BoxTone, the big name in BES monitoring, have today announced a partnership. The key benefits seem to be [...]

Leave a Reply

* = Required Fields

Save with the BBCool
Affiliate Network: