WES Exhibitor Spotlight: BoxTone

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BoxToneA big name in BES monitoring, BoxTone features a great module-based system so admins can pick and choose what will suit their enterprise best. Like most monitoring solutions, BoxTone aims to reduce workload on IT staff by empowering help desk personnel to solve problems quickly and efficiently, as well as providing the tools to solve bigger BES problems. They’ve recently announced their latest version at the Gartner Wireless and Mobile Summit, featuring “advanced BoxTone SmartMP(TM) technology for true user service-level management through real-time transaction flow monitoring; and the first modular platform based on IT Infrastructure Library (ITIL) industry standards, creating a comprehensive Mobile User Management solution.” We’ll be talking with BoxTone on this week’s podcast to explain what that actually means, so keep an ear out this Friday.