How To: Upgrade your BlackBerry Software

404 Comments

Do I need to upgrade?

Operating System check for BlackBerryThe first question you’ll want to ask yourself is “Do I really need to upgrade?” The only time when an OS upgrade is really necessary is if you want some of the newer features or some application requires it. If you’re on a company BlackBerry, you might not even have to do the upgrade yourself – the latest versions of the BlackBerry Enterprise Server should be able to push out handheld software wirelessly.

Aside from that, you’ll also need to find out if your device supports the latest software. Right now we’re up to OS 4.5, which goes back as far as the BlackBerry 8700. If you’re packing an older device, check some of our download sites below to get the last version of software that worked on your BlackBerry.

There’s one last thing you should do before getting started: see if you already have the latest software. You can do that by going to Options, then About. The first line will show your model number and the second one starting with “v” should show your software version (not “Platform”). If it’s 4.5.X.XX (or 4.6.X.XX on the BlackBerry Bold), you should be alright. Any lower and you’re eligible for an upgrade.

After figuring out if you need to upgrade, there are three big steps you have to make – download Desktop Manager, download your handset’s software and install it on the BlackBerry. Easy, right?

  • Adel

    installed the new OS, it was all good for a couple of hours, then it started to reset it self time and time again.

  • http://www.blackberrycool.com/2008/08/12/how-to-upgrade-your-blackberry-software/ diego

    hey im trying to upgrade my blackberry bold with the new os v5.0.0.411, but when i open the application loader it sais :
    available updates:
    blackberry 5.0 for 9000
    then i click next it starts the “task in process” and in the update summary it sais nothing

  • http://www.blackberrycool.com/2008/08/12/how-to-upgrade-your-blackberry-software/ diego

    hey im trying to upgrade my blackberry bold with the new os v5.0.0.411, but when i open the application loader it sais :
    available updates:
    blackberry 5.0 for 9000
    then i click next it starts the “task in process” and in the update summary it sais nothing

  • KHAWAJA BEHZAD IQBAL

    I have black berry 8310 , can i upgrade its software and use wifi facility in this phone set without adding any hardware.
    pls reply and send the procedure.

  • KHAWAJA BEHZAD IQBAL

    I have black berry 8310 , can i upgrade its software and use wifi facility in this phone set without adding any hardware.
    pls reply and send the procedure.

  • KHAWAJA BEHZAD IQBAL

    I have black berry 8310 , can i upgrade its software and use wifi facility in this phone set without adding any hardware.
    pls reply and send the procedure.

  • KHAWAJA BEHZAD IQBAL

    I have black berry 8310 , can i upgrade its software and use wifi facility in this phone set without adding any hardware.
    pls reply and send the procedure.

  • KHAWAJA BEHZAD IQBAL

    I have Black berry 8310 Smart phone(Edge) V4.2.2.173 (Platform 2.5.0.32)
    Cryptographic Kernal V3.8.4.47

    Can i upgrade its software to use WIFI facility , without adding any hardware.

    Please inform and procedure + site to download the upgraded software.

  • KHAWAJA BEHZAD IQBAL

    I have Black berry 8310 Smart phone(Edge) V4.2.2.173 (Platform 2.5.0.32)
    Cryptographic Kernal V3.8.4.47

    Can i upgrade its software to use WIFI facility , without adding any hardware.

    Please inform and procedure + site to download the upgraded software.

  • KHAWAJA BEHZAD IQBAL

    I have Black berry 8310 Smart phone(Edge) V4.2.2.173 (Platform 2.5.0.32)
    Cryptographic Kernal V3.8.4.47

    Can i upgrade its software to use WIFI facility , without adding any hardware.

    Please inform and procedure + site to download the upgraded software.

  • mandi

    my update is taking 2 hours+ is that normal?

  • mandi

    my update is taking 2 hours+ is that normal?

  • sassas

    thannks

  • RickNHouston

    Hey gang ,

    Very, very newbie here! Plz be patient with me. My daughter just gave me her Curve 8320 cause she upgraded to Iphone. My prob is that I have a 2 yr cntrct w/AT&T and the Blakbry is branded with T-Mobile logo. Can it be activated by AT&T or do I have to go thru T-Mobile?
    Thnx

  • RickNHouston

    Hey gang ,

    Very, very newbie here! Plz be patient with me. My daughter just gave me her Curve 8320 cause she upgraded to Iphone. My prob is that I have a 2 yr cntrct w/AT&T and the Blakbry is branded with T-Mobile logo. Can it be activated by AT&T or do I have to go thru T-Mobile?
    Thnx

  • Jasper

    Hi! I need help for my 8320. Suddenly, my unit has no sound. no alert tones/sound for incoming calls, messages, other apps and mp3. Even if I browse the alert tones one by one, from the profile, there is still no sound. Has anyone encountered this problem? What to do? Thanks!

  • stu

    This where to download official carrier upgrade software > http://na.blackberry.com/eng/support/downloads/…

  • dj

    i was syncing my BB with my laptop (outlook) and the same thing happened to me. Took to Alltell Store and they spent 3 hours trying to help; i ended up buying a new 83330/Curve. Still have the old World Edition in great condition. Did you ever get a reply to your question? i get the same box/symbols, but am unable to turn 'phone off/on. Same screen.

    i see all these questions but no answers….

  • Mikelu

    i have a blackberry curve 8330 v 4.5 can i upgrade it to a 4.6

  • Nick

    Yes, That is a big problem with the 8330 as I receive alot of voice texts. You have to pull the battery and let it reload to get the sound back!

  • Hiteshs

    Hi i have a BB bold 9700 unlocked one, by updating the software will my unlock will go or i have to again unlock it ???

  • Hitesh

    Hi i have a BB bold 9700 unlocked one, by updating the software will my unlock will go or i have to again unlock it ???

  • lyall

    i have a bb 7290 and cant seem to get rid of the devices error:400. i have a way but cant seem to locate a os for me to download to reinstall on the bb. can anyone help?

  • puglover

    Mikeeb-did you upgrade your 8310 to a higher grade like a 8520 and retrieve even the password keeper?

  • Mr. B

    here what I did
    pull out the battery and connect the mobile
    then start desktop manager and wait for a while
    then put on your battery the system will update the mobile. However, you will lose all the information on the mobile.
    Anyway, since you get the white screen no one can get you back any information unless you have a back up before. So try this and good luck.

  • Cvbn

    What’s handheld software?

  • samir

    i have got a blackberry 8320 having version 4.5 i want to upgrade it to ver5.0 is it posssible and will it work

  • Little_miss_trouble_24_7

    I have tried to upgrade my software… my computer shows the progress of the upgrade, and once it has been ‘connecting to device’ for quite a while, displays error message ‘please validate internet question’ any ideas what this means?

  • Hany

    Hi there, i’m trying to upgrade sw in my bb 8900 curve and when is all process done, my device is still restarting. Does anybody know where is the problem? thanx!

  • Ahsan

    problm problm problm.As i was upgrading my blackberry software,sumthing went wrong n modules installation stoped. my mobile got off ,now its not switching ON.
    plz can anybody help me?

  • sepid

    hi, i got problems with my bold9700, i can’t receive files by blutooth but i can send them, and i can’t even update my softwares via websites… i wanna have new themes but i can’ttttt

  • Jesabr123

    i have a black berry pearl which i bought in the u.s 4 years ago can i install this ver 5.0 software

  • Sajishkilimanoor

     set not updating .writing e mail then not connecting

  • mark

    i seem to have something wrong with my blackberry and i think i need to update my software how do i do it???

  • Seif salem

    i have a blackberry curve 8520 with version 4.6 but i need 5.0, so is it possible to dowload at once? Without deleting any of my backup or data?

  • Chiedoziemc

    hi,
    after i upgraded my pearl 8100 from 4.2 to 4.5, the phone has been acting funny, its goes off and on continuously, i cant access anything on it and it has been going on for days like that now, pls what do i do?

  • Clarissa622

    i was updating my pearl 8130 and during the reboot it said tthis will last for like 30 minutes and like an hour went by  i googled what to do and it said to disconnect and plug back in when i did that the phone stayed at a white screen and it wont change even when i take the battery out and plug it back in to my computer and try re updating it , it wont work i dont knw what should i do ?

  • Martin woodsman

    Can I upgrade my 8900 from v4.6 to v5.0 ?

  • Megan

    can some1 help me update mi bb?
     

  • Fcbariani

    thanks dude,helped me a lot

  • Mauro Aldo12

    how did you upgrade to v4.5 ?????
    please help mee

  • hidden

    i updated my blackberry 9300 to os 6 and now it freezes on the security software verification screen with the icon help :(




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