How To: Upgrade your BlackBerry Software

401 Comments

How to upgrade your BlackBerry OS

UPDATE: PLEASE SEE THE UPDATED VERSION OF THIS POST AS IT INCLUDES NEWER SOFTWARE AND UPDATED TIPS.

We thought it would be prudent to go through the process of upgrading your handheld software, what with OS 4.5 and 4.6 having hit us in pretty quick succession over the last month or two. New operating systems usually have plenty of new bells and whistles that are worth getting in on, so if you haven’t yet, we’ve got instruction here on how to make the switch. The BlackBerry OS upgrade can be a daunting process if you’ve never done it before, but don’t fear – Big Papa BBCool is here to hold your hand through the whole thing.

What you’ll need…

  • Desktop Manager (free 200-300 MB download)
  • Handheld software (free 60-80 MB download)
  • Time (about two hours, counting download, device backup, and installation)

Steps

  1. Download Desktop Manager
  2. Download handheld software
  3. Install handheld software

Difficulty: Mild salsa. It’s a little worrying that the backup doesn’t go through or your device doesn’t like the new OS, but the biggest pain is finding where to download the right software, which we’ll help you out with.

  • Adel

    installed the new OS, it was all good for a couple of hours, then it started to reset it self time and time again.

  • http://www.blackberrycool.com/2008/08/12/how-to-upgrade-your-blackberry-software/ diego

    hey im trying to upgrade my blackberry bold with the new os v5.0.0.411, but when i open the application loader it sais :
    available updates:
    blackberry 5.0 for 9000
    then i click next it starts the “task in process” and in the update summary it sais nothing

  • http://www.blackberrycool.com/2008/08/12/how-to-upgrade-your-blackberry-software/ diego

    hey im trying to upgrade my blackberry bold with the new os v5.0.0.411, but when i open the application loader it sais :
    available updates:
    blackberry 5.0 for 9000
    then i click next it starts the “task in process” and in the update summary it sais nothing

  • KHAWAJA BEHZAD IQBAL

    I have black berry 8310 , can i upgrade its software and use wifi facility in this phone set without adding any hardware.
    pls reply and send the procedure.

  • KHAWAJA BEHZAD IQBAL

    I have black berry 8310 , can i upgrade its software and use wifi facility in this phone set without adding any hardware.
    pls reply and send the procedure.

  • KHAWAJA BEHZAD IQBAL

    I have black berry 8310 , can i upgrade its software and use wifi facility in this phone set without adding any hardware.
    pls reply and send the procedure.

  • KHAWAJA BEHZAD IQBAL

    I have black berry 8310 , can i upgrade its software and use wifi facility in this phone set without adding any hardware.
    pls reply and send the procedure.

  • KHAWAJA BEHZAD IQBAL

    I have Black berry 8310 Smart phone(Edge) V4.2.2.173 (Platform 2.5.0.32)
    Cryptographic Kernal V3.8.4.47

    Can i upgrade its software to use WIFI facility , without adding any hardware.

    Please inform and procedure + site to download the upgraded software.

  • KHAWAJA BEHZAD IQBAL

    I have Black berry 8310 Smart phone(Edge) V4.2.2.173 (Platform 2.5.0.32)
    Cryptographic Kernal V3.8.4.47

    Can i upgrade its software to use WIFI facility , without adding any hardware.

    Please inform and procedure + site to download the upgraded software.

  • KHAWAJA BEHZAD IQBAL

    I have Black berry 8310 Smart phone(Edge) V4.2.2.173 (Platform 2.5.0.32)
    Cryptographic Kernal V3.8.4.47

    Can i upgrade its software to use WIFI facility , without adding any hardware.

    Please inform and procedure + site to download the upgraded software.

  • mandi

    my update is taking 2 hours+ is that normal?

  • mandi

    my update is taking 2 hours+ is that normal?

  • sassas

    thannks

  • RickNHouston

    Hey gang ,

    Very, very newbie here! Plz be patient with me. My daughter just gave me her Curve 8320 cause she upgraded to Iphone. My prob is that I have a 2 yr cntrct w/AT&T and the Blakbry is branded with T-Mobile logo. Can it be activated by AT&T or do I have to go thru T-Mobile?
    Thnx

  • RickNHouston

    Hey gang ,

    Very, very newbie here! Plz be patient with me. My daughter just gave me her Curve 8320 cause she upgraded to Iphone. My prob is that I have a 2 yr cntrct w/AT&T and the Blakbry is branded with T-Mobile logo. Can it be activated by AT&T or do I have to go thru T-Mobile?
    Thnx

  • Jasper

    Hi! I need help for my 8320. Suddenly, my unit has no sound. no alert tones/sound for incoming calls, messages, other apps and mp3. Even if I browse the alert tones one by one, from the profile, there is still no sound. Has anyone encountered this problem? What to do? Thanks!

  • stu

    This where to download official carrier upgrade software > http://na.blackberry.com/eng/support/downloads/

  • dj

    i was syncing my BB with my laptop (outlook) and the same thing happened to me. Took to Alltell Store and they spent 3 hours trying to help; i ended up buying a new 83330/Curve. Still have the old World Edition in great condition. Did you ever get a reply to your question? i get the same box/symbols, but am unable to turn 'phone off/on. Same screen.

    i see all these questions but no answers….

  • Mikelu

    i have a blackberry curve 8330 v 4.5 can i upgrade it to a 4.6

  • Nick

    Yes, That is a big problem with the 8330 as I receive alot of voice texts. You have to pull the battery and let it reload to get the sound back!

  • Hiteshs

    Hi i have a BB bold 9700 unlocked one, by updating the software will my unlock will go or i have to again unlock it ???

  • Hitesh

    Hi i have a BB bold 9700 unlocked one, by updating the software will my unlock will go or i have to again unlock it ???

  • lyall

    i have a bb 7290 and cant seem to get rid of the devices error:400. i have a way but cant seem to locate a os for me to download to reinstall on the bb. can anyone help?

  • puglover

    Mikeeb-did you upgrade your 8310 to a higher grade like a 8520 and retrieve even the password keeper?

  • Mr. B

    here what I did
    pull out the battery and connect the mobile
    then start desktop manager and wait for a while
    then put on your battery the system will update the mobile. However, you will lose all the information on the mobile.
    Anyway, since you get the white screen no one can get you back any information unless you have a back up before. So try this and good luck.

  • Cvbn

    What’s handheld software?

  • samir

    i have got a blackberry 8320 having version 4.5 i want to upgrade it to ver5.0 is it posssible and will it work

  • Little_miss_trouble_24_7

    I have tried to upgrade my software… my computer shows the progress of the upgrade, and once it has been ‘connecting to device’ for quite a while, displays error message ‘please validate internet question’ any ideas what this means?

  • Hany

    Hi there, i’m trying to upgrade sw in my bb 8900 curve and when is all process done, my device is still restarting. Does anybody know where is the problem? thanx!

  • Ahsan

    problm problm problm.As i was upgrading my blackberry software,sumthing went wrong n modules installation stoped. my mobile got off ,now its not switching ON.
    plz can anybody help me?

  • sepid

    hi, i got problems with my bold9700, i can’t receive files by blutooth but i can send them, and i can’t even update my softwares via websites… i wanna have new themes but i can’ttttt

  • Jesabr123

    i have a black berry pearl which i bought in the u.s 4 years ago can i install this ver 5.0 software

  • Sajishkilimanoor

     set not updating .writing e mail then not connecting

  • mark

    i seem to have something wrong with my blackberry and i think i need to update my software how do i do it???

  • Seif salem

    i have a blackberry curve 8520 with version 4.6 but i need 5.0, so is it possible to dowload at once? Without deleting any of my backup or data?

  • Chiedoziemc

    hi,
    after i upgraded my pearl 8100 from 4.2 to 4.5, the phone has been acting funny, its goes off and on continuously, i cant access anything on it and it has been going on for days like that now, pls what do i do?

  • Clarissa622

    i was updating my pearl 8130 and during the reboot it said tthis will last for like 30 minutes and like an hour went by  i googled what to do and it said to disconnect and plug back in when i did that the phone stayed at a white screen and it wont change even when i take the battery out and plug it back in to my computer and try re updating it , it wont work i dont knw what should i do ?

  • Martin woodsman

    Can I upgrade my 8900 from v4.6 to v5.0 ?

  • Megan

    can some1 help me update mi bb?
     

  • Fcbariani

    thanks dude,helped me a lot

  • Mauro Aldo12

    how did you upgrade to v4.5 ?????
    please help mee

  • hidden

    i updated my blackberry 9300 to os 6 and now it freezes on the security software verification screen with the icon help :(

  • Bexleigh97

    how do you upgrade your bb

  • jonnell decunha

    i do not no how to upgrade my phone i have a blow

  • Stephanolimit18

    Can I upgrade my 8320 from v4.2 to v5.0 ? help me pls

  • Arahman Khan

     help me i want to update my blackberry pearl 9105 3g software os5 to os6 …….there is telling me that there is no software for blackberry pearl………………help me,what can i do for it????????????????

  • Terrylaing123

    im almost at the end of my bell/blackberry 3yr contract and one day after telling bell that i would not be renewing my contract i started having problems with my key pad not working, i completly disassembled my phone and cleaned it but that didnt work and then updated my software and it worked for 24 hr now not working again what should i do

  • Meetgozye01

    i have blackberry 9700 version 5.0. i want upgrade to 6.0 version. how do i go about it?

  • AIM

    i have a bb 8520, and i don’t know how to upgrade my phone software from v4.6 to v5.0, can someone please help me?

  • luntu

    my blackberry doesnt show my oictures anymore and hoe do i get a software upgrade and when i take pictuers it doesnt store them I’m a new user using 9810 please help