After replying to Mark’s comment about BlackBerry needing an app store, it occurred to me that there are some resources right on RIM’s site that not everyone might know about. While they might not be widely publicized, there’s still a lot of info out there ripe for the picking – you just have to know where to look. Even if you’re not a noobie to the BlackBerry scene, there might be some spots here you haven’t checked out before…
Also known as RIM’s Knowledge Base, the Technical Solutions Center assembles all of RIM’s official documentation regarding how-tos, release notes, security issues, support, technical advisories, device docs and more. In short, it’s where you go when your BlackBerry’s busted. Extra sidebars for Activities, Symptoms and Versions help you further nail down your problem and get things fixed. If you’re looking to stay especially up-to-date, there are many RSS feeds of all the latest Knowledge Base articles. This should be your first stop before hitting up the forums for support.
The Owner’s Lounge is portal for the average BlackBerry user to see what’s new. It’s generally a good place to find new (and free!) software, tips and tricks, update notifications, and hooks you up to handy services like the BlackBerry Connection Newsletter and the Trade-Up Program. Really, the Owner’s Lounge is the focal point for everything RIM has to offer, and can lead its users in a lot of different directions.