RIM releases new device diagnostic for self-testing BlackBerry hardware

20 Comments

RIM has just released a new Knowledge Base article detailing how to use an on-device self-diagnostic tool to test hardware issues on your BlackBerry. The video above is from our friends at BlackBerryNews using the self-diagnostic tool (on a simulator, but still) to test vibration functionality. Pretty cool, huh?

It appears as though this BlackBerry self-diagnostic works on all OS 4.2 devices and higher, including 4.3, 4.5 and 4.6. Besides the vibration function, bluetooth, audio, GPS, keyboard, trackball, LED and screen colour can all be tested.

View BlackBerry Knowledge Base Article

(via BlackBerryNews)

  • http://www.richardliriano.com/ Richard

    Hello,

    Help!

    For some odd reason this is not working my BB 8800.

    ?

  • http://www.richardliriano.com Richard

    Hello,

    Help!

    For some odd reason this is not working my BB 8800.

    ?

  • Paul

    Knowledgebase link doesn’t work. They must have taken it down.

  • Paul

    Knowledgebase link doesn’t work. They must have taken it down.

  • Paul

    Go to the status screen on your blackberry. Type “test” and then the diagnostic program runs. You need to press the trackball in to get the menu to work.

  • http://nyc.locationscout.us/ R. Richard Hobbs

    nope – “test” is not present in the options / status menu of 8130. Provider is Verizon – maybe they stole it? VZW only offers RIM 4.3, but according to your article the test option should be there. ???

  • Paul

    Go to the status screen on your blackberry. Type “test” and then the diagnostic program runs. You need to press the trackball in to get the menu to work.

  • http://nyc.locationscout.us R. Richard Hobbs

    nope – “test” is not present in the options / status menu of 8130. Provider is Verizon – maybe they stole it? VZW only offers RIM 4.3, but according to your article the test option should be there. ???

  • http://nyc.locationscout.us/ R. Richard Hobbs

    >>> Go to the status screen on your blackberry. Type “test” and then the diagnostic program runs. You need to press the trackball in to get the menu to work.

    <<< ta-da!

    thx
    RH

  • http://nyc.locationscout.us R. Richard Hobbs

    >>> Go to the status screen on your blackberry. Type “test” and then the diagnostic program runs. You need to press the trackball in to get the menu to work.

    <<< ta-da!

    thx
    RH

  • http://www.richardliriano.com/ Richard

    No luck?

  • http://www.richardliriano.com Richard

    No luck?

  • brianf

    Bb 8830 on vzw tried gps it said permission denied hahaha dam

  • brianf

    Bb 8830 on vzw tried gps it said permission denied hahaha dam

  • Phreqd

    Doesn’t work on my 8800 either…

  • Phreqd

    Doesn’t work on my 8800 either…

  • http://www.3luxe.com/ Bill

    I found the diagnostic tool on my 8100 (4.5) under Options>Mobile Network>menu key>diagnostics test

    unfortunately it disn’t help with the issue I’m having with the camera.

  • http://www.3luxe.com Bill

    I found the diagnostic tool on my 8100 (4.5) under Options>Mobile Network>menu key>diagnostics test

    unfortunately it disn’t help with the issue I’m having with the camera.

  • John

    using the 81xx you have to press the ‘a/s’ key twice to get the ‘s’ in teSt

  • John

    using the 81xx you have to press the ‘a/s’ key twice to get the ‘s’ in teSt