Comments on: Verizon BlackBerry Storm OS 4.7 Upgrade (Probably) Coming Today!

By: M

Thu, 11 Dec 2008 20:45:19 +0000

Got my Blackberry Storm Monday, Dec 8th. It had been shipped overnight fedex on 12/7 with the original sw. I downloaded and installed the desktop manager and upgraded the phone with no problem. Then, transferred address book, calendar, etc from treo 700w with no problem.

By: jibby89

jibby89 — Thu, 11 Dec 2008 03:50:34 +0000

are the phones that are getting shipped out soon going to have the newer software in it already?

By: addictedtoBB

addictedtoBB — Fri, 05 Dec 2008 20:48:52 +0000

I’m with Howard…where is my 8830 upgrade?? There are a number of issues to be addressed.

By: BlackBerry Cool

BlackBerry Cool — Fri, 05 Dec 2008 20:36:17 +0000

Hey guys, the desktop download option works! Also, we’ve heard new information that the OTA update will happen at 9:30 pm PST (pretty late for us on the East Coast).

Keep your fingers crossed!

By: Bryan

Bryan — Fri, 05 Dec 2008 17:19:30 +0000

1215 EST and check for update still giving “no upgrades available”. At least the link to check showed up after logging into BIS and resending service books. And the waiting game begins…

By: BlackBerry Cool

BlackBerry Cool — Fri, 05 Dec 2008 15:41:59 +0000

Dave,

You’ll be able to use the desktop manager to upgrade if you are a BES user. Please keep in mind that after you update your OS, you will have to reactivate the BES connection.

By: Dave

Dave — Fri, 05 Dec 2008 15:40:08 +0000

when will the upgrade be available for the BES

By: Jeff

Jeff — Fri, 05 Dec 2008 15:31:09 +0000

thanks for your frankness!

By: BlackBerry Cool

BlackBerry Cool — Fri, 05 Dec 2008 15:29:19 +0000

Jeff,

You’re boned. Find a friend with a PC and a copy of desktop manager.

Also, while you’re at it, make sure to check out our OS UPDATE HOW TO:

http://www.blackberrycool.com/2008/08/how-to-upgrade-your-blackberry-software/

By: Jeff

Jeff — Fri, 05 Dec 2008 15:21:47 +0000

I purchased my phone myself, but it is set up with exchange. I manage every other aspect, so I have to download the update myself. Any word that the download will be available for Macs? I am a BES user with a Mac.

By: Howard

Howard — Fri, 05 Dec 2008 15:15:22 +0000

Does anyone know when we’re going to get an OS upgrade for the 8830? I really want streaming video….

Thanks!

By: Ryan

Ryan — Fri, 05 Dec 2008 15:06:39 +0000

Great thanks!

By: BlackBerry Cool

BlackBerry Cool — Fri, 05 Dec 2008 14:56:34 +0000

Good question, Ryan!

BIS user = you purchase your BlackBerry and service from a carrier (e.g. Verizon), and they handle all your BlackBerry goodness.

BES user = for corporate users, your BlackBerry is hooked into your company’s exchange server and run by their IT department.

BIS = BlackBerry Internet Service
BES = BlackBerry Enterprise Service

There’s way more to it than that, but that will get you started.

By: Ryan

Ryan — Fri, 05 Dec 2008 14:52:46 +0000

What is a BIS user vs. a BES?