“Do you need help with your BlackBerry?” (Weekly Contest)

132 Comments

BlackBerry Help

Oftentimes with the BlackBerry Cool Weekly Contest, we ask your thoughts on a topic of the day, heeding the myriad voices of the BlackBerry Nation to better our understanding of what you want and what you’re thinking. Now we want to give back.

We want you to post any problems you have with the BlackBerry: things that won’t work, things that you need to fix, things that you’ve never known how to do and would like to. Help us help you by posting what you want — or need — to know.

WE’RE GIVING AWAY 10 FREE LIVESCREENS BY DREAMTHEME TO THE FIRST TEN POSTERS (with a valid question) and 3 LiveScreens to the three best questions. To learn more about LiveScreens, check out the articles below:

LiveScreens by DreamTheme screenshot blowout!
Hands On with LiveScreens from DreamTheme

P.S. I know I’ve been pretty bad in getting prizes out to winners lately. I’m dedicating myself to rectifying this issue over the weekend. If you’ve won a prize and haven’t been reached by BlackBerry Cool, please get ahold of us via the Contact link below the BBCool header.

  • Marcus

    How do I get other carrrier themes on my blackberry curve 8330????

  • Jas

    I have a curve with bell and was wondering how to convert movies into a format viewable on my phone?

  • jose m

    How do I get rid of that pesky hour glass?!

  • jose m

    How do I get rid of that pesky hour glass?!

  • jose

    how do i get rid of that pesky hour glass?

  • jose

    how do i get rid of that pesky hour glass?

  • Susan arredondo

    My blackberry has been clearing at random all of my phone Log. Yesterday it also cleared all my text messages. Why is it doing this and how can I stop it from doing it?

  • paul

    How do I clean the trackball? Is there a way to remove the yellow?

  • Susan arredondo

    My blackberry has been clearing at random all of my phone Log. Yesterday it also cleared all my text messages. Why is it doing this and how can I stop it from doing it?

  • http://PaulWoods paul

    How do I clean the trackball? Is there a way to remove the yellow?

  • paul

    Is Kyle allowed to enter? Isn’t that Kyle of quickly bored? Lol

  • http://PaulWoods paul

    Is Kyle allowed to enter? Isn’t that Kyle of quickly bored? Lol

  • ryan

    How do you change the default browser from the blackberry one to a 3rd party browser app?

  • ryan

    How do you change the default browser from the blackberry one to a 3rd party browser app?

  • Lam Tea

    When adding TO while composing message, I want blackberry to be able to provide options on which method a message will be sent, i.e. PIN, EMAIL or even SMS. In short, send a message via multi-mode in a single compose.

  • Lam Tea

    When adding TO while composing message, I want blackberry to be able to provide options on which method a message will be sent, i.e. PIN, EMAIL or even SMS. In short, send a message via multi-mode in a single compose.

  • kasey

    I do actually have a question that I can’t seem to find an answer to and win or lose if I can get the solution I’m doing good! My problem is this when I upgraded my AT&T 8310 to os 4.5 I was told I was suppose to be able to view youtube videis but everytime I have tried I get a blank screen and the phone freezes? I have tried the bass boost thing but to no avail can anyone help???

  • kasey

    I do actually have a question that I can’t seem to find an answer to and win or lose if I can get the solution I’m doing good! My problem is this when I upgraded my AT&T 8310 to os 4.5 I was told I was suppose to be able to view youtube videis but everytime I have tried I get a blank screen and the phone freezes? I have tried the bass boost thing but to no avail can anyone help???

  • David

    BB Bold – what does red LED 4 flashes then nothing then another 4 flashes mean?
    No boot, black screen, dead apart from the LED flashing red 4 times.
    I assumed it was bricked and returned for replacement but I’d like to know what it meant.

  • David

    BB Bold – what does red LED 4 flashes then nothing then another 4 flashes mean?
    No boot, black screen, dead apart from the LED flashing red 4 times.
    I assumed it was bricked and returned for replacement but I’d like to know what it meant.

  • pink2

    This is great, I do have a question that I have been thinking about asking someone. I am a new BB user and don’t want to hurt my baby.
    I am using the default theme that came on my AT&T Bold and I have moved icons around to my liking and hidden others as well as added new apps.
    I do backups on my pc for both the standard backup function and 3rd party apps.
    I would like to try changing the theme, but i have read that the theme controls what icons get diplayed andi don’t want to lose any that I currently have.
    My question is twofold 1 will I still have access to all my apps including the carrier based ones like CV and 2 if I don’t like the theme and want to go back to how my phone is now can I just do a restore from my PC and have all my settings be the same.
    Or will I have to redo everything again? The reason I ask is there is another them that was installed on the phone when I purchased it and when I switched to it I lost all the carrier icons.
    It is kinda funny that this contest is for an app that would eliminate these concerns on the theme part but I really would like to know what does the restore function actually restore and how much do I lose doing that?

  • pink2

    This is great, I do have a question that I have been thinking about asking someone. I am a new BB user and don’t want to hurt my baby.
    I am using the default theme that came on my AT&T Bold and I have moved icons around to my liking and hidden others as well as added new apps.
    I do backups on my pc for both the standard backup function and 3rd party apps.
    I would like to try changing the theme, but i have read that the theme controls what icons get diplayed andi don’t want to lose any that I currently have.
    My question is twofold 1 will I still have access to all my apps including the carrier based ones like CV and 2 if I don’t like the theme and want to go back to how my phone is now can I just do a restore from my PC and have all my settings be the same.
    Or will I have to redo everything again? The reason I ask is there is another them that was installed on the phone when I purchased it and when I switched to it I lost all the carrier icons.
    It is kinda funny that this contest is for an app that would eliminate these concerns on the theme part but I really would like to know what does the restore function actually restore and how much do I lose doing that?

  • Joe

    I have a curve 8310 and I can’t seem to listen to mp3′s with my bluetooth. They either come out of the headset speaker or the speaker phone. I’m using the build in media player.

  • Joe

    I have a curve 8310 and I can’t seem to listen to mp3′s with my bluetooth. They either come out of the headset speaker or the speaker phone. I’m using the build in media player.

  • Kyle S.

    How do I get rid of phantom messages that get “stuck” in the external display on the Blackberry 8220?

  • Kyle S.

    How do I get rid of phantom messages that get “stuck” in the external display on the Blackberry 8220?

  • Mike

    Hello!
    I have something that has been bugging me for months and I know other users have this also. My verizon 8330 curve always displays the hour glass at random times and sometimes it take 5+ minutes for it to go away. Just the other day I woke up to my BBSmart alarm program and BAM got stuck with an hour glass so I could not even turn it off. My girlfriend about this this thing out the window..hah. So, is there any way on helping this or do I need to get it replaced by one of those crazy ass verizon reps?
    Thanks!
    :)

  • Mike

    Hello!
    I have something that has been bugging me for months and I know other users have this also. My verizon 8330 curve always displays the hour glass at random times and sometimes it take 5+ minutes for it to go away. Just the other day I woke up to my BBSmart alarm program and BAM got stuck with an hour glass so I could not even turn it off. My girlfriend about this this thing out the window..hah. So, is there any way on helping this or do I need to get it replaced by one of those crazy ass verizon reps?
    Thanks!
    :)

  • Steve Partridge

    Blackberry Messenger does two crazy things (occasionally)

    1) Often when I add someone from my contact list (PIN is part of their info) instead of adding them I get an invite from myself

    2) Occasionally I will get the icon that someone has sent me a blackberry message but there is nothing there

    Cheers

    Steve

  • Steve Partridge

    Blackberry Messenger does two crazy things (occasionally)

    1) Often when I add someone from my contact list (PIN is part of their info) instead of adding them I get an invite from myself

    2) Occasionally I will get the icon that someone has sent me a blackberry message but there is nothing there

    Cheers

    Steve

  • Patrick

    How do I set a specific SMS text notification for a certain contact?

    Thank You

  • Patrick

    How do I set a specific SMS text notification for a certain contact?

    Thank You

  • Jay

    I just thought of one more – this kills me: How can you separate Voicemail notifications from SMS notifications.

    I would like SMS to be on vibrate and VM to be a Vib & Ring. This drives me crazy! Is there any way to do this?

  • Jay

    I just thought of one more – this kills me: How can you separate Voicemail notifications from SMS notifications.

    I would like SMS to be on vibrate and VM to be a Vib & Ring. This drives me crazy! Is there any way to do this?

  • RAchel

    I would like to turn off my work email on the weekends and weeknights. Can this be done w/ ease?

  • RAchel

    I would like to turn off my work email on the weekends and weeknights. Can this be done w/ ease?

  • Colt

    Why flash or vidio don’t load do I need to change setting. Thanks.

  • http://viigo Colt

    Why flash or vidio don’t load do I need to change setting. Thanks.

  • http://www.btmg.ca/ Bill Timotheatos

    I am now onto my second Blackberry with the Bold. Previously had the 8320. Both do not have any sip client and was wondering why. You would think that with the wifi feature, that this would be addressed. Anyone out there have news on this?

    Thanks

  • http://www.btmg.ca Bill Timotheatos

    I am now onto my second Blackberry with the Bold. Previously had the 8320. Both do not have any sip client and was wondering why. You would think that with the wifi feature, that this would be addressed. Anyone out there have news on this?

    Thanks

  • Salomon

    How do i caps lock on the pearl ?

  • Salomon

    How do i caps lock on the pearl ?

  • John Davidson

    Why hasn’t anyone said download podcasts? I know you can use Juiced but it sure would be nice to just have them show up on my BB. The beta of Viigo gave it a try but then they removed it shortly after since it was buggy. Any ideas? Viigo, please put it back in the privet beta if your reading this.

  • John Davidson

    Why hasn’t anyone said download podcasts? I know you can use Juiced but it sure would be nice to just have them show up on my BB. The beta of Viigo gave it a try but then they removed it shortly after since it was buggy. Any ideas? Viigo, please put it back in the privet beta if your reading this.

  • Rita G

    The smallest things seem to bother me the most some times. I copied my contacts from my old phone ( Rzr V3XX) to my new blackberry 8310 and only 1 number per contact shows. I have some contacts who I call either at work, home or can email or text or who call me from various numbers that I like to keep but unless I load each location separately ( liz work, liz home, liz shop, etc), I have gone in and manually loaded all this info per contact but I still only have one access per contact. What’s up with that?

  • Rita G

    The smallest things seem to bother me the most some times. I copied my contacts from my old phone ( Rzr V3XX) to my new blackberry 8310 and only 1 number per contact shows. I have some contacts who I call either at work, home or can email or text or who call me from various numbers that I like to keep but unless I load each location separately ( liz work, liz home, liz shop, etc), I have gone in and manually loaded all this info per contact but I still only have one access per contact. What’s up with that?

  • cassie

    I just added the myspace app 2 my phone when it first came out, it works ok however I don’t get new notifications, so everytime I log into myspace on the pc I always have tons of comments 2 approve. I tried looking up some info on the help site but it didn’t tell me anything. Does anyone know anyway 2 fix the problem?

  • cassie

    I just added the myspace app 2 my phone when it first came out, it works ok however I don’t get new notifications, so everytime I log into myspace on the pc I always have tons of comments 2 approve. I tried looking up some info on the help site but it didn’t tell me anything. Does anyone know anyway 2 fix the problem?

  • Tracy

    Not so much worried about the contest, but my 8830 keeps deleting all of my texts automatically, clearing read and unread texts, phone logs and email for no reason. I have no apps on my phone (recently wiped it) and a 2GB memory card. This can’t be a memory issue can it? Need help!!

    Plus, I find my self resetting the phone two or three times a day by taking the battery out. It keeps freezing for no reason.

  • Tracy

    Not so much worried about the contest, but my 8830 keeps deleting all of my texts automatically, clearing read and unread texts, phone logs and email for no reason. I have no apps on my phone (recently wiped it) and a 2GB memory card. This can’t be a memory issue can it? Need help!!

    Plus, I find my self resetting the phone two or three times a day by taking the battery out. It keeps freezing for no reason.