Comments on: (Rumor) BlackBerry Bold/Niagara and Storm not coming to Sprint

By: BBTech

BBTech — Sun, 06 Dec 2009 18:07:04 +0000

*Laughs* it always amazes me reading un-intelligent comments.The sophistication of the BB , made original for Corp execuaives,those who have intelligance to grasp its many applications w/o whining over when a new phone (to keep up w/Jones) is released. It is Proprierity information. When asked when this or that to be released, it woyuld be foolish to tell the world the exact “whens” for that purpose.
SPRINT, Cs is the best in the business, not because work for them, cause actually beleive in the company..NOt perfect, but by far the leader, we in ATS support hear daily the rudenes of Cs who if spoken to as some, in a normal face to face, would be removed from premises ..When there is a new release , you will know by the announcements of Ads & Television..Stop wasting our time in Tech Support for trivias..There are many who ACTUALLY need Tech Support.

By: BBTech

BBTech — Sun, 06 Dec 2009 18:07:00 +0000

By: DavidB

DavidB — Thu, 21 May 2009 19:49:44 +0000

@Crissy:
There haven’t been any solid rumors about a CDMA version of the Bold 9000 (9030?)since the info started leaking about the Tour (Niagra) 9630.

By: DavidB

DavidB — Thu, 21 May 2009 19:49:00 +0000

@Crissy:
There haven’t been any solid rumors about a CDMA version of the Bold 9000 (9030?)since the info started leaking about the Tour (Niagra) 9630.

By: Crissy

Crissy — Thu, 21 May 2009 18:24:08 +0000

I heard that Sprint is going to release the Blackberry Bold in May, May is almost over. Does anyone else have any information about Sprint releasing the Blackberry Bold, anytime this year? I really want that phone, seems like Sprint is falling behind in getting the latest Blackberry phones.

By: Crissy

Crissy — Thu, 21 May 2009 18:24:00 +0000

By: Tim

Tim — Thu, 05 Mar 2009 12:27:28 +0000

I have zero faith on any questions asked to any customer service rep since they are always the last to know about new gadgets and projects. It’s not a matter of if it will happen but when. Sprint are not louses, they are just slow at implementing anything.

By: Tim

Tim — Thu, 05 Mar 2009 12:27:00 +0000

By: fizz

fizz — Sat, 28 Feb 2009 15:26:50 +0000

those of us who has been around for a while should by now know that rumors are exactly that and as much as they feed into our wanting it to be what we want to hear, they are not. As far as customer service reps, majority of them are NOT Sprint employees, or employees of any other cell carrier FYI. They are simply outsourced and not in the loop as to what Sprint is going to come out with and why would anyone expect these reps to tell anyone what Sprint isn’t advertising (and believe it) is beyond me. A friend of mine is a manager at a call center that deals with Sprint customers and she has confirmed to me that they are only there to help customers with billing issues, if they cannot handle their requests they simply transfer the calls to Level 2 or 3 for other types of support where at that level would very well be a Sprint respresentative/technician.

By: fizz

fizz — Sat, 28 Feb 2009 15:26:00 +0000

By: liganimc

liganimc — Fri, 27 Feb 2009 21:50:22 +0000

@DavidB

Forgive my ignorance, DavidB, I choose not to read blogs as they are even more notoriously incorrect than BBCool. Maybe BBCool needs to get it right so I won’t have to be angered by the lack of clear and concise reporting.

By: liganimc

liganimc — Fri, 27 Feb 2009 21:50:00 +0000

@DavidB

By: Parabola

Parabola — Fri, 27 Feb 2009 15:52:33 +0000

Sorry guys, just gotta chime in and say this is a poor post … even putting ‘(Rumor)’ in the title does not make up for the sensationalist headline. Words from a frontline CS rep are not newsworthy. Unfortunately, this reminds me of the ‘Rogers will get Storm before end of year’ post debacle.

By: Parabola

Parabola — Fri, 27 Feb 2009 15:52:00 +0000

By: DavidB

DavidB — Fri, 27 Feb 2009 14:18:53 +0000

@liganimc:
Sprint released 4.5.0.135 officially for the 8830. It’s all over the blogs.

By: DavidB

DavidB — Fri, 27 Feb 2009 14:18:00 +0000

@liganimc:
Sprint released 4.5.0.135 officially for the 8830. It’s all over the blogs.

By: Ryan

Ryan — Fri, 27 Feb 2009 12:08:10 +0000

WRONG! The Niagara is coming to Sprint. Preprod models are with them now…idiot

By: Ryan

Ryan — Fri, 27 Feb 2009 12:08:00 +0000

WRONG! The Niagara is coming to Sprint. Preprod models are with them now…idiot

By: liganimc

liganimc — Fri, 27 Feb 2009 04:19:18 +0000

As a former Sprint/Nextel Tech-Data Rep this story does not surprise me in the least. Customer Care reps are only there to fix billing issues and give generic answers to questions that do not warrant speaking with the Tech/Data/BlackBerry Group. They are merely “pulses” to answer the phone and do not have ANY information on future products or training on anything more technical than powercycling a Motorola IDEN phone, regardless what 3rd party websites have to say (like bbcool, go figure that one). The only people at any provider that will have pre-release information is the SPRINT/RIM co-design team (for packaging, advertising, and proprietary software development) and the execs that are both not available via the normal 800 numbers…

This story is a waste of time and effort to read. Try finding some official information on the Sprint 8830 getting a valid and supported version of 4.5 next time, maybe then I’ll be happy with the product development reporting on this website.

By: liganimc

liganimc — Fri, 27 Feb 2009 04:19:00 +0000