How to set up your BlackBerry as a drive on your PC (ASK JOE)

18 Comments

“My Blackberry won’t show up on my PC Explorer as a drive.”

Chances are that this option is just disabled. You can check by going to Options then Memory. Make sure that Mass Storage Mode Support is set to “On” and Auto Enable Mass Storage Mode When Connected is set to Prompt or Yes. If for some reason these options are enabled then we may need to have a follow up question and answer. Let us know if this works for you in the comments.

Thanks for the question Steve B.

(This answer was provided by the Ask BlackBerry Joe column. If you have a BlackBerry question, leave it for me in the comments.)

  • mike pags

    FYI, if you have set this option and still don’t see a new drive letter [and you're using XP (probably similar on Vista)]:
    right click on My Computer
    click Manage
    click Disk Management
    – look in there for any drives that do not have drive letters
    – right click on the drive (partition)
    – click on Drive Letters and Paths
    assign an unused drive letter, OK and close out, and you should be set.

  • mike pags

    FYI, if you have set this option and still don’t see a new drive letter [and you're using XP (probably similar on Vista)]:
    right click on My Computer
    click Manage
    click Disk Management
    – look in there for any drives that do not have drive letters
    – right click on the drive (partition)
    – click on Drive Letters and Paths
    assign an unused drive letter, OK and close out, and you should be set.

  • Matt

    Hey Joe,

    Is there any way to save your changes to a theme i.e. text size, font, icon locations etc?

  • Matt

    Hey Joe,

    Is there any way to save your changes to a theme i.e. text size, font, icon locations etc?

  • Stefan

    Does this also work for Blackberry 8700g wit OS 4.1?

  • Stefan

    Does this also work for Blackberry 8700g wit OS 4.1?

  • Ms

    Doesn’t work on my AT&T Bold. Have tried several different OS versions as well and I get nothing. Works fine with my Curve.

    AT&T sucks.

  • Ms

    Doesn’t work on my AT&T Bold. Have tried several different OS versions as well and I get nothing. Works fine with my Curve.

    AT&T sucks.

  • abby

    very informative,
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  • abby

    very informative,
    here I have a good place , there are so many kinds of beautiful and powerful consumer electronics that you can finds out whatever you need!
    that is : tradestead , believe it will not let you down!

  • Mr. M

    Ms -

    I’ve got the bold also. I can’t get it to show up under Windows, Mac, or Linux…

    I’m seconding the “AT&T sucks” sentiment.

  • Mr. M

    Ms -

    I’ve got the bold also. I can’t get it to show up under Windows, Mac, or Linux…

    I’m seconding the “AT&T sucks” sentiment.

  • Another Joe

    It ain’t just AT&T. I have the same problem with the Storm on Verizon. My wife’s Pearl works fine though. I’m now under the impression that Mass Storage mode either works or doesn’t. There is no answer to why.

  • Another Joe

    It ain’t just AT&T. I have the same problem with the Storm on Verizon. My wife’s Pearl works fine though. I’m now under the impression that Mass Storage mode either works or doesn’t. There is no answer to why.

  • James

    Hi i got a blackberry 8320 and i just bought a 4gb sd card for it, i also installed the latest desktop manager which is 5.0.1 my pc just wont detect my card.. it detects my phone but it doesnt show on my explorer as a removable disk it doesnt even show any disk detected on my disk manager.. by the way im using windows XP sp3.. but when i remove the card and insert it on my card reader it works.. i want to be able to access that card without having to remove it from the phone coz it takes a long time for it to boot up.. i already tried turning on the mass storage support and the auto enable when connected.. please help me

  • James

    Hi i got a blackberry 8320 and i just bought a 4gb sd card for it, i also installed the latest desktop manager which is 5.0.1 my pc just wont detect my card.. it detects my phone but it doesnt show on my explorer as a removable disk it doesnt even show any disk detected on my disk manager.. by the way im using windows XP sp3.. but when i remove the card and insert it on my card reader it works.. i want to be able to access that card without having to remove it from the phone coz it takes a long time for it to boot up.. i already tried turning on the mass storage support and the auto enable when connected.. please help me

  • Sydney

    This work perfect, thank you.

  • tobie

    I have a unlocked T-mobile blackberry curve 8900. I have been trying to put in an AT&T sim card but the signal keeps bouncing on and off. I have taken the phone to AT&T but they couldnt give me a solution for it. What am I supposed to do? Do I have to set up anything personally? Please help me. I appreciate it.