How to set up your new unlocked BlackBerry (ASK JOE)

187 Comments

“I got a Curve 8900 from T-Mobile and have it unlocked for use on AT&T. Now what… Is there a good answer. I am reading everything from just put in SIM, download generic service books, wipe device, download OS delete vendor file. Please help.”

You have got it down, that’s exactly what you do. But you may also want to configure your APN to work with AT&T’s network.

Options> Advanced Options> TCP/IP. APN should say APN: wap.cingular Username:WAP@CINGULARGPS.COM Password: CINGULAR1

Something else that may make life easier is AT&T had begun sending out its own carrier specific service books for the 8900, so you may be able to bypass all the headache of manually setting up your T-Mobile Branded 8900 for use on AT&T’s network!

Thanks for the question Mike.

(If you have a BlackBerry question, leave it for me in the comments and I’ll be sure to answer it.)

  • Glenn

    Hey Joe,

    Thanks for all the great tips.. Another question for ya.

    How would I go about backing up all my 3rd party applications AND the data in them? For instance, I know I could just REINSTALL datepedia for instance, but that does not add in the 30 or so birthdays that I have stored in there.. Just curious with all the new berrys coming out. Thanks a lot.

    Glenn

  • Glenn

    Hey Joe,

    Thanks for all the great tips.. Another question for ya.

    How would I go about backing up all my 3rd party applications AND the data in them? For instance, I know I could just REINSTALL datepedia for instance, but that does not add in the 30 or so birthdays that I have stored in there.. Just curious with all the new berrys coming out. Thanks a lot.

    Glenn

  • zorawar

    Jo,

    I’m using an 8900 on att and everything worked fine till att sent their service books,
    Now I have bb maps in my applications but the icon
    Has dissapeared. It comes back right away the moment I put in a t-mobile sim card.
    Any help would bbe great. Any chance you could email me the reply
    Too so that I don’t miss out on this piece of info.

    Regards

    Zee

  • zorawar

    Jo,

    I’m using an 8900 on att and everything worked fine till att sent their service books,
    Now I have bb maps in my applications but the icon
    Has dissapeared. It comes back right away the moment I put in a t-mobile sim card.
    Any help would bbe great. Any chance you could email me the reply
    Too so that I don’t miss out on this piece of info.

    Regards

    Zee

  • casey

    please forgive my ignorance but i need to ask how do i browse the net on my new 9530? it is unlocked and im on the tmobile network also i cannot find a browser option in my menu anywhere. also could you tell me what im doing wrong when i download apps to my desktop and transfer them to my handset but they wont download or open in anyway once on the phone.

  • casey

    please forgive my ignorance but i need to ask how do i browse the net on my new 9530? it is unlocked and im on the tmobile network also i cannot find a browser option in my menu anywhere. also could you tell me what im doing wrong when i download apps to my desktop and transfer them to my handset but they wont download or open in anyway once on the phone.

  • noureldin

    hi i just got the blackberry bold from london and i can use any sim card on it but the 1st time i connect the blackberry with the desktop manager v4.7 through the laptop it founds updates for my blackberry,, so the question now should i update the blackberry or it ll locked if the update it???,, thanks

  • noureldin

    hi i just got the blackberry bold from london and i can use any sim card on it but the 1st time i connect the blackberry with the desktop manager v4.7 through the laptop it founds updates for my blackberry,, so the question now should i update the blackberry or it ll locked if the update it???,, thanks

  • rudyaraiza

    Hi I’m in desperate need of help. I just bought an unlocked storm 9530 its on the cricket network which is a local service provider here in arizona. I.
    Can’t seem to configure my email in any way. It only gives me the option to use the bb enterprise thing. Please help me.!?

  • rudyaraiza

    Hi I’m in desperate need of help. I just bought an unlocked storm 9530 its on the cricket network which is a local service provider here in arizona. I.
    Can’t seem to configure my email in any way. It only gives me the option to use the bb enterprise thing. Please help me.!?

  • ryan

    i bought a 8820 unlocked bb formally at&t now i use rogers in canada and i have a data plan, i want to know how to setup and sync everything form my mac (mail, ical) to my bberry without hurting it.

  • ryan

    i bought a 8820 unlocked bb formally at&t now i use rogers in canada and i have a data plan, i want to know how to setup and sync everything form my mac (mail, ical) to my bberry without hurting it.

  • Yuri

    I have the same question as rudyaraiza. i run my unlocked storm 9530 on the tmobile net work and everything works great, web text mms etc. but when i get to email set up it only offers me bb enterprise set up. please help.

    Thanks

  • Yuri

    I have the same question as rudyaraiza. i run my unlocked storm 9530 on the tmobile net work and everything works great, web text mms etc. but when i get to email set up it only offers me bb enterprise set up. please help.

    Thanks

  • Brad

    Hey Joe,

    I just bought my daughter an unlocked Pearl 8100 off of Ebay. How do I set it up to work with her data and email plan we have her set up on? Their support can’t help. All she can do is text and make calls. Please help!!

    Brad in Cincinnati

  • Brad

    Hey Joe,

    I just bought my daughter an unlocked Pearl 8100 off of Ebay. How do I set it up to work with her data and email plan we have her set up on? Their support can’t help. All she can do is text and make calls. Please help!!

    Brad in Cincinnati

  • Vicky

    Hi Joe! Im so glad i found your website, my husband and i been trying to check if we can use our boost mobile sim to our verizon blackberry. but we can not make it work.can u pls teach us or give us idea how to do it? the blackberry is much more flexible than our boost mobile phone. i hope to hear from you soon and hoping to find an answer to our question :) thank u so much & God bless!

  • Vicky

    Hi Joe! Im so glad i found your website, my husband and i been trying to check if we can use our boost mobile sim to our verizon blackberry. but we can not make it work.can u pls teach us or give us idea how to do it? the blackberry is much more flexible than our boost mobile phone. i hope to hear from you soon and hoping to find an answer to our question :) thank u so much & God bless!

  • dc727`

    I also have the 9530 unlocked and am using it for tmobile. When I first got the phone my email icons were not popping up. After trying a few things I found that all i had to do was put my sim card back into my tmobile blackberry pearl and go to manage email link in the preprogrammed tmobile bookmarks. Once there, there is an option to change devices. It should ask for the pin and imei of the new device which can easily be found in the options menu under status. Once this is done, insert the sim card into the unlocked device and register it with blackberry.

  • dc727`

    I also have the 9530 unlocked and am using it for tmobile. When I first got the phone my email icons were not popping up. After trying a few things I found that all i had to do was put my sim card back into my tmobile blackberry pearl and go to manage email link in the preprogrammed tmobile bookmarks. Once there, there is an option to change devices. It should ask for the pin and imei of the new device which can easily be found in the options menu under status. Once this is done, insert the sim card into the unlocked device and register it with blackberry.

  • Nick

    i just got a t-mobile blackberry 8100 and am using an AT&T prepaid card and want to get som apps for from the apps store but i cant get them. and i want to use the internet on it so i can get mms. Please help me

  • Nick

    i just got a t-mobile blackberry 8100 and am using an AT&T prepaid card and want to get som apps for from the apps store but i cant get them. and i want to use the internet on it so i can get mms. Please help me

  • Rob

    Nick,I’m not an expert, as I just recently got a Blackberry, but I don’t believe you will be able to use the internet with a pre-paid service. I had an unlimited data plan with my old phone and thought I could simply swap the SIM card into the BB and have internet but it turned out I had to call AT&T to get set up on an actual Blackberry plan. Hope this helps!

  • Rob

    Nick,I’m not an expert, as I just recently got a Blackberry, but I don’t believe you will be able to use the internet with a pre-paid service. I had an unlimited data plan with my old phone and thought I could simply swap the SIM card into the BB and have internet but it turned out I had to call AT&T to get set up on an actual Blackberry plan. Hope this helps!

  • Danielle

    Hi Joe,
    I just got a BB Pearl 8110 and unlocked it myself, but I can’t figure out how to set up my email. It only gives me an option to setup something called Enterprise for work email addresses, which I don’t have. Can you tell me how to set this up for gmail or yahoo?
    Thanks!

  • Danielle

    Hi Joe,
    I just got a BB Pearl 8110 and unlocked it myself, but I can’t figure out how to set up my email. It only gives me an option to setup something called Enterprise for work email addresses, which I don’t have. Can you tell me how to set this up for gmail or yahoo?
    Thanks!

  • Alex

    hi Joe,
    I just got an unlocked blackberry Pearl 8100 I charged it and put my sim card in it. Now it will just shut off and when it comes back on it will tell me searching networks what do I need to do.

  • Alex

    hi Joe,
    I just got an unlocked blackberry Pearl 8100 I charged it and put my sim card in it. Now it will just shut off and when it comes back on it will tell me searching networks what do I need to do.

  • nicole

    hi
    i have a blackberry tour from verizon i unlocked the phone to at&t but it does not have mms messaging. is there anyway i can set it up so that i can have mms on the phone?

  • nicole

    hi
    i have a blackberry tour from verizon i unlocked the phone to at&t but it does not have mms messaging. is there anyway i can set it up so that i can have mms on the phone?

  • martin

    i have a blackberry pearl 8120 and the signal only says sos… i have a day like that so i dont know what to do! please help!

  • martin

    i have a blackberry pearl 8120 and the signal only says sos… i have a day like that so i dont know what to do! please help!

  • martin

    i have a blackberry pearl 8120 and the signal only says sos… i have a day like that so i dont know what to do! please help!

  • martin

    can you help me with my blackberry the signal stays on sos

  • martin

    can you help me with my blackberry the signal stays on sos

  • naomi

    Hi I just got a bb curve 8520 unlocked for at&t and i was wondering how can i configure it to get picture messages? thanks.

  • naomi

    Hi I just got a bb curve 8520 unlocked for at&t and i was wondering how can i configure it to get picture messages? thanks.

  • http://www.cnci.com/ Jose

    I have a Blackberry Storm and I had it flashed to Cricket but the texts don’t work on it. How do I configure it so it can text, etc…? I tried:

    ##000000(Send)
    entering the MDN
    etc…

    Can you please help??

  • http://www.cnci.com Jose

    I have a Blackberry Storm and I had it flashed to Cricket but the texts don’t work on it. How do I configure it so it can text, etc…? I tried:

    ##000000(Send)
    entering the MDN
    etc…

    Can you please help??

  • Linda

    I have an unlocked Blackberry Storm 9530. I want to first use an At&T go phone (pre paid) sim card. Want to use this go phone (pre paid_ sim card until I decide if I like the Storm. Just want to make and receive phone calls. Can you tell me how to get the Storm to work with the Go Phone sim card?

  • Linda

    I have an unlocked Blackberry Storm 9530. I want to first use an At&T go phone (pre paid) sim card. Want to use this go phone (pre paid_ sim card until I decide if I like the Storm. Just want to make and receive phone calls. Can you tell me how to get the Storm to work with the Go Phone sim card?

  • Tracie

    I have an unlocked Storm 9530 and have At&T. I’ve added a blackberry plan to my account and changed the settings as above but cannot get my browser to work. Any help would be appreciated! I know this is a hot topic =)

  • Tracie

    I have an unlocked Storm 9530 and have At&T. I’ve added a blackberry plan to my account and changed the settings as above but cannot get my browser to work. Any help would be appreciated! I know this is a hot topic =)

  • kas

    please help, i have an unlocked t mobile BB 8900, which i’m now using on the rogers network in canada

    problem is that the wifi connects, but apps wont work and the browser wont work, i keep getting directed to the Rogers Mall.

    as i understand it, i need to change something in the apn/tcp settings? but have no idea what?

  • kas

    please help, i have an unlocked t mobile BB 8900, which i’m now using on the rogers network in canada

    problem is that the wifi connects, but apps wont work and the browser wont work, i keep getting directed to the Rogers Mall.

    as i understand it, i need to change something in the apn/tcp settings? but have no idea what?

  • chandarbhan mahase

    I have a blackberry 8820 that I am trying to download my music on. I installed a microSD (8gb) but in the options, media card settings it shows that mass storage mode support is off with a red lock next to it. Is there any way for me to unlock this support? If so, can you please offer me your suggestion(s)?

    Thank you,
    Chandarbhan Mahase.

  • chandarbhan mahase

    I have a blackberry 8820 that I am trying to download my music on. I installed a microSD (8gb) but in the options, media card settings it shows that mass storage mode support is off with a red lock next to it. Is there any way for me to unlock this support? If so, can you please offer me your suggestion(s)?

    Thank you,
    Chandarbhan Mahase.

  • chandarbhan mahase

    I have a blackberry 8820 that I am trying to download my music on. I installed a microSD (8gb) but in the options, media card settings it shows that mass storage mode support is off with a red lock next to it. Is there any way for me to unlock this support? If so, can you please offer me your suggestion(s)?

    Thank you,
    Chandarbhan Mahase.

  • jamie mitchell

    Hi Joe,

    Im from the UK and I have just purchased the new Bold 9700 on T Mobile and want to use it with an O2 sim card, is this possible? and if so, how do i go about setting it all up? i.e unlicking it, setting up email address and ensure that i can use GPS, internet, Blackberry Messenger etc etc Thanks for your help mate

  • jamie mitchell

    Hi Joe,

    Im from the UK and I have just purchased the new Bold 9700 on T Mobile and want to use it with an O2 sim card, is this possible? and if so, how do i go about setting it all up? i.e unlicking it, setting up email address and ensure that i can use GPS, internet, Blackberry Messenger etc etc Thanks for your help mate

  • jamie mitchell

    Hi Joe,

    Im from the UK and I have just purchased the new Bold 9700 on T Mobile and want to use it with an O2 sim card, is this possible? and if so, how do i go about setting it all up? i.e unlicking it, setting up email address and ensure that i can use GPS, internet, Blackberry Messenger etc etc Thanks for your help mate

  • Chad

    Joe - I have a CDMA Blackberry Tour and want to use a prepaid sim in it when I travel to Europe. do I need the lock code for the phone? or do I just pop the card in when I get there?

  • Chad

    Joe - I have a CDMA Blackberry Tour and want to use a prepaid sim in it when I travel to Europe. do I need the lock code for the phone? or do I just pop the card in when I get there?

  • Shannon

    Joe, I am trying to set up my email on my unlocked Blackberry Pearl 8120-but I cannot locate my imei, esn etc. numbers-I do find the pin # only. I am assuming it is because it is unlocked??? How do I get my imei and pin number from my unlocked phone. It is not located under the battery or on the box-like the last blackberry I had. This phone was purchase and sent to India to be used. Please help me.

  • Shannon

    Joe, I am trying to set up my email on my unlocked Blackberry Pearl 8120-but I cannot locate my imei, esn etc. numbers-I do find the pin # only. I am assuming it is because it is unlocked??? How do I get my imei and pin number from my unlocked phone. It is not located under the battery or on the box-like the last blackberry I had. This phone was purchase and sent to India to be used. Please help me.

  • Nikol

    Hi, I purchased an unlocked 8310 blackberry from ebay & I already set up service with Tmobile yesterday! Ive already set up my emails and set up my browser thru Tmobile by calling for the service books, however I was trying to set up bluetooth so that I can transfer music files thru my PC MAC but I am having trouble doing that even though Ive already set my settings on the blackberry to discoverable. Can U please help me with the steps or explain what in the world am I doing wrong? When I try to transfer the files my message from blackberrry shows transfer failed or I dont have those services for my blackberry. Also, how can I transfer music files to my blackberry from my MAC? Im just having a difficult time downloading music and transfering files please help if you can?

  • Nikol

    Hi, I purchased an unlocked 8310 blackberry from ebay & I already set up service with Tmobile yesterday! Ive already set up my emails and set up my browser thru Tmobile by calling for the service books, however I was trying to set up bluetooth so that I can transfer music files thru my PC MAC but I am having trouble doing that even though Ive already set my settings on the blackberry to discoverable. Can U please help me with the steps or explain what in the world am I doing wrong? When I try to transfer the files my message from blackberrry shows transfer failed or I dont have those services for my blackberry. Also, how can I transfer music files to my blackberry from my MAC? Im just having a difficult time downloading music and transfering files please help if you can?

  • jenn

    please help me!!
    i just unlocked the blackberry storm 9530 for att and i cant usee the internet or picture messaging! how do i fix it?

  • jenn

    please help me!!
    i just unlocked the blackberry storm 9530 for att and i cant usee the internet or picture messaging! how do i fix it?

  • Yann

    Hi Joe,
    I just bought an unlocked blackberry curve 8900 off ebay. I also bought a standard sandisk 8gb sdhc card to put inside the media card slot. When the card is inserted, nothing happens. When I go to the options menu under ”Memory”, it shows that card support is on, encryption mode is none and mass storage mode is supported. When I click on the menu key, there is no ”format the card” option. Also, nowhere in the Options menu is there a dedicated ”Media card” selection. What do I do in order to make the phone see the card?
    Thank you!

  • Yann

    Hi Joe,
    I just bought an unlocked blackberry curve 8900 off ebay. I also bought a standard sandisk 8gb sdhc card to put inside the media card slot. When the card is inserted, nothing happens. When I go to the options menu under ”Memory”, it shows that card support is on, encryption mode is none and mass storage mode is supported. When I click on the menu key, there is no ”format the card” option. Also, nowhere in the Options menu is there a dedicated ”Media card” selection. What do I do in order to make the phone see the card?
    Thank you!

  • Linda B

    Hi Joe,
    I have a inexpensive Samsung phone from AT&T and have had nothing but problems with it. A friend gave me her blackberry pearl and I want to know if it is possible to use it with my SIM card. It does not seem to copy my address book, I can make calls and receive calls with my voice mail. I don’t need the internet connection. I just need a new phone and don’t want to have to buy another one. I have only had this since September. Can you help me?

  • Linda B

    Hi Joe,
    I have a inexpensive Samsung phone from AT&T and have had nothing but problems with it. A friend gave me her blackberry pearl and I want to know if it is possible to use it with my SIM card. It does not seem to copy my address book, I can make calls and receive calls with my voice mail. I don’t need the internet connection. I just need a new phone and don’t want to have to buy another one. I have only had this since September. Can you help me?

  • dan

    i have an unlocked black berry pearl 8120 set up for att and it cant access the internet. Can you help me?

  • dan

    i have an unlocked black berry pearl 8120 set up for att and it cant access the internet. Can you help me?

  • dan

    i have an unlocked black berry pearl 8120 set up for att and it cant access the internet. Can you help me?

  • jacob

    It won’t take a lot of characters. So keep the email short as text message. And the forwarding not work really.
    thanks

  • jacob

    It won’t take a lot of characters. So keep the email short as text message. And the forwarding not work really.
    thanks

  • nick

    joe

    i got a blackberry tour from verizon unlocked it but i cant get my browser to work it says invalis address can you tell me how to fix it PLEASE.

  • nick

    joe

    i got a blackberry tour from verizon unlocked it but i cant get my browser to work it says invalis address can you tell me how to fix it PLEASE.

  • Val C

    I’m having the exact same issue with my Blackberry Storm (9530), fully flashed to cricket, web is fully functional but not able to setup email. Only have option to set up blackberry enterprise email. Please help…I’ve tried so many sites and no one’s been able to help me. Thanks.

  • Val C

    I’m having the exact same issue with my Blackberry Storm (9530), fully flashed to cricket, web is fully functional but not able to setup email. Only have option to set up blackberry enterprise email. Please help…I’ve tried so many sites and no one’s been able to help me. Thanks.

  • adam

    I bought an unlocked BB Storm 2 9550 from India (to be fair, it is a US Verizon BB Storm 2 9550 which has been unlocked). I used it for a week while I was in India on an Indian service provider (Airtel) and everything (email, bb messenger, browser, apps, etc) worked fine - the top right corner showed EDGE. It worked fully well in India.

    Then I came to UK a few days ago and put my Vodafone UK sim in it; I sent the registeration request from the Host Routing Table menu (which was confirmed). I even registered my email on mobileemail.vodafone.net. Now the email is working fine and so is the BB Messenger. BUT I am unable to use the internet such as through the browser and the apps (facebook, bloomberg, time magazine, etc.). The top right corner says 3G (and sometimes GSM when I am on a call).

    I have spoken several times to the Vodafone tech staff and in the end they said that there was nothing they could do.

    On the Vodafone tech staff’s suggestions I have tried: deleting and reinstalling the service books (except provisioning), several battery pulls, I even tried putting back the old OS .320 (I currently have the leaked .428 version installed - in India my blackberry worked well on both versions).

    Additional notes: I do not have the Vodafone Live! icon in my menu, My browser settings only show “hotspot browser” - there is no option as “internet browser” - I am guessing that will only appear when the bb internet starts working.

    I hope that is all the information you need.

    I will be very grateful if you can help me start the internet/gprs on my phone!

    Many thanks!

  • adam

    I bought an unlocked BB Storm 2 9550 from India (to be fair, it is a US Verizon BB Storm 2 9550 which has been unlocked). I used it for a week while I was in India on an Indian service provider (Airtel) and everything (email, bb messenger, browser, apps, etc) worked fine - the top right corner showed EDGE. It worked fully well in India.

    Then I came to UK a few days ago and put my Vodafone UK sim in it; I sent the registeration request from the Host Routing Table menu (which was confirmed). I even registered my email on mobileemail.vodafone.net. Now the email is working fine and so is the BB Messenger. BUT I am unable to use the internet such as through the browser and the apps (facebook, bloomberg, time magazine, etc.). The top right corner says 3G (and sometimes GSM when I am on a call).

    I have spoken several times to the Vodafone tech staff and in the end they said that there was nothing they could do.

    On the Vodafone tech staff’s suggestions I have tried: deleting and reinstalling the service books (except provisioning), several battery pulls, I even tried putting back the old OS .320 (I currently have the leaked .428 version installed - in India my blackberry worked well on both versions).

    Additional notes: I do not have the Vodafone Live! icon in my menu, My browser settings only show “hotspot browser” - there is no option as “internet browser” - I am guessing that will only appear when the bb internet starts working.

    I hope that is all the information you need.

    I will be very grateful if you can help me start the internet/gprs on my phone!

    Many thanks!

  • kas

    adam, i have the same problem, but going from tmobile in the US to rogers in Canada.

    did you get an answer/solution to it? i still havent found any solution.

  • kas

    adam, i have the same problem, but going from tmobile in the US to rogers in Canada.

    did you get an answer/solution to it? i still havent found any solution.

  • tyler yates

    hey joe how can i get internet for tmobile on my unlocked verizon tour

  • tyler yates

    hey joe how can i get internet for tmobile on my unlocked verizon tour

  • adam

    Hey kas,

    I tried downgrading my OS to the official .320 version and the BROWSER ICON DISAPPEARED. I tried registering again to no avail. So my email and bb messenger is working fine, but I have no internet! (weird)

    Strangely though, my bloomberg app (which uses gprs) works fine now. But my time magazine, facebook and app world are not working!

    I tried vodafone and other forums as well, but in vain. If and when I get a solution, I will let you know.

    (I am trying to reload OS .428 to see what happens)

  • adam

    Hey kas,

    I tried downgrading my OS to the official .320 version and the BROWSER ICON DISAPPEARED. I tried registering again to no avail. So my email and bb messenger is working fine, but I have no internet! (weird)

    Strangely though, my bloomberg app (which uses gprs) works fine now. But my time magazine, facebook and app world are not working!

    I tried vodafone and other forums as well, but in vain. If and when I get a solution, I will let you know.

    (I am trying to reload OS .428 to see what happens)

  • liteskin973

    hi you doing joe, i have an unlocked blackberry 8300 and im using it on my tmobile service. everything works on it, all my apps except i cant access to the blackberry internet. it keeps saying i dont have the service but tmobile put me on the blackberry data plan..so now what? i downloaded service books, upgrade the tmobile software but i still cant use the bb internet. do anybody have a answer?

  • liteskin973

    hi you doing joe, i have an unlocked blackberry 8300 and im using it on my tmobile service. everything works on it, all my apps except i cant access to the blackberry internet. it keeps saying i dont have the service but tmobile put me on the blackberry data plan..so now what? i downloaded service books, upgrade the tmobile software but i still cant use the bb internet. do anybody have a answer?

  • john

    hi, I have brought the blackberry 8900 curve for my daughter and had it unlocked form t mobile to 02. big problem now cannot get on the internet or facebook etc.now 02 are saying that this phone is locked to t mobiles server so cannot be used on 02. please help as i now do not know what to do. many thanks John.

  • john

    hi, I have brought the blackberry 8900 curve for my daughter and had it unlocked form t mobile to 02. big problem now cannot get on the internet or facebook etc.now 02 are saying that this phone is locked to t mobiles server so cannot be used on 02. please help as i now do not know what to do. many thanks John.

  • Richard Smith

    Joe,

    I bought an Unlocked Blackberry W9630 and I am trying to get it setup for AT&T. Wifi isn’t picking up service, and can’t seem to get the email, and MMS service to work either. Can you help me set it up for AT&T please, Many, Many Thanks Joe

  • Richard Smith

    Joe,

    I bought an Unlocked Blackberry W9630 and I am trying to get it setup for AT&T. Wifi isn’t picking up service, and can’t seem to get the email, and MMS service to work either. Can you help me set it up for AT&T please, Many, Many Thanks Joe

  • benso

    I have a blackberry 9530 fully flashed to cricket..can’t set up email or use apps please help

  • benso

    I have a blackberry 9530 fully flashed to cricket..can’t set up email or use apps please help

  • S LEW

    GOT A RIM 8310 AT&T GAVE ME THE UNLOCK CODE AND IT UNLOCKED WIT NO PROBLEM, I PUT A TRACFONE CHIP IN IT AND NOW IT KEEPS SAYIN SOS I CAN’T RECEIVE OR MAKE CALLS OR TEXT MESSAGES…. COULD U EMAIL ME AND TELL ME WHAT I SHOULD DO????

  • S LEW

    GOT A RIM 8310 AT&T GAVE ME THE UNLOCK CODE AND IT UNLOCKED WIT NO PROBLEM, I PUT A TRACFONE CHIP IN IT AND NOW IT KEEPS SAYIN SOS I CAN’T RECEIVE OR MAKE CALLS OR TEXT MESSAGES…. COULD U EMAIL ME AND TELL ME WHAT I SHOULD DO????

  • Cristina

    Hello,

    I unlocked my blackberry successfully with a nonworking verizon SIM. When I put my at&t SIM card and turm the phone on it is asking me for PIN and only gives me the option to enter numbers. Somebody please help me, I would greatly appreciate it!

    Thanks in advance!

  • Cristina

    Hello,

    I unlocked my blackberry successfully with a nonworking verizon SIM. When I put my at&t SIM card and turm the phone on it is asking me for PIN and only gives me the option to enter numbers. Somebody please help me, I would greatly appreciate it!

    Thanks in advance!

  • jesus

    Ok I upgrade my crickt bb and know my internt icon disapeared help please text me at3369862481

  • jesus

    Ok I upgrade my crickt bb and know my internt icon disapeared help please text me at3369862481

  • Melanie

    Hi Joe
    I just bought a blackberry storm 9530 and got it fully flashed to cricket. Everything works for the most part but when I tried to set up my email it only gives me the option to set up a work email with the bb enterprise which I don’t have. How can I change that?
    please help!

  • Melanie

    Hi Joe
    I just bought a blackberry storm 9530 and got it fully flashed to cricket. Everything works for the most part but when I tried to set up my email it only gives me the option to set up a work email with the bb enterprise which I don’t have. How can I change that?
    please help!

  • latina1977

    I bought a blackberry 8310 curve on ebay and it said it was wi-fi compatibile and I can't find wi-fi on this phone anywhere. I look up so set up stuff on the web and can't get past the 2nd step because it just has media net and not wi-fi HELP ME PLEASE!!!!

  • latina1977

    I bought a blackberry 8310 curve on ebay and it said it was wi-fi compatibile and I can't find wi-fi on this phone anywhere. I look up so set up stuff on the web and can't get past the 2nd step because it just has media net and not wi-fi HELP ME PLEASE!!!!

  • eddie

    Were you able to get the tour brower working for tmobile?

  • SS

    Hi,
    I had a blackberry STORM in the US. I recently moved to India and Verizon unlocked the phone for me. Now I have put in a GSM SIM Card. It is showing the name of the network and is showing full signal strength. However, I am unable to make or receive any calls. I have looked into all the options / advanced options — but nothing seems to be working. Do you have any ideas? Do you think it may be because Verizon had recently installed some updates on my bberry?

    Thanks for your help!
    SS

  • tnt_nan111

    i am getting a blackberry bold 9700 and want to know how to secure it …am new at this but dont want my data, identity or anything hacked into

  • Stephanie

    I GOT IT TO WORK, OMG I <3 XDDDDD

    thank you thank you thank you :)

  • Raul

    i'm trying to configure my t-mobile 8700 to work with boost mobile. what steps should i follow?

  • C MC

    A SERVICE PROVIDER HAS TO PROVIDE YOU WITH A EMAIL AND PASSWORD.. AND SINCE CRICKET IS NOT A SPONSOR PARTNER WIT BLACKBERRY THEY WONT PROVIDE YOU WITH ONE.. WHICH IS NOT COOL CUZ MOST APPS ARE SENT TO UR ENTERPRISE EMAIL ADDRESS PROVIDE BY BLACKBERRY FOR BLACKBERRY USERS ONLY..SO A LOT OF THIRD PARY APPS ARE USELESS..

  • C MC

    SERVICE BOOK ENTRIES NEED TO BE PUT IN FOR UR SERVICE PROVIDER

  • Lindsey

    Hi there i just bought a blackberry curve from at&t and i have plan with bell i went into the store and the coulf not put the sim card in it wasnt working
    the phone is unlocked but it wont work do i have to do anything else to it i am so confused.

  • lillyd

    hey,

    i unlocked a t-mobile blackberry and am trying to use an 02 sim! i have tried registering it on BIS but its not having any of it! the email and internet is not working. i took it to th 02 shop and they said there is nothing they can do about it!

    can you help??

    thanks x

  • dave

    hi i have a unlocked tmobile blackberry 8900 so now its at&t but how do you get it to have pic messaging and web?

  • fabrizio33

    Hi there did you manage to resolve this issue I'm having the same.Would be greatfull for some help

  • fabrizio33

    Hei Melanie, any chance that you manage to resolve this issue? I'm having the exact same thing and could do with some help… also, can you use blackberry messenger?
    Thank you so much

  • fabrizio33

    Hi there did you manage to resolve this issue I'm having the same.Would be greatfull for some help

  • fabrizio33

    Hei Melanie, any chance that you manage to resolve this issue? I'm having the exact same thing and could do with some help… also, can you use blackberry messenger?
    Thank you so much

  • Flsummabreeze

    Did you find a fix for the email and picture mail? I have the same problem with my unlocked bbs on the at&t network…

  • Hojoucla

    I'm looking for the same answer for the BOLD 9700

  • Raf

    i just got a blackberry 9630 unlocked from verizon, trying to use it with tmobile and everything works except it wont let me make calls

  • Bobby0525

    How do I get a Blackberry 9630 from Verizon flashed to Boost Mobile so it will work. I already have the phone unlocked. Please help me cause this old Motorola i465 works only half the time. Thanks

  • Opie13878

    CAN IT WORK ON AN EXISTING BOOST ACCOUNT….

  • Kingbatessr

    i have a verizon blackberry 9630 and its already been unlocked to use att and t-mobile but i want it to work for boost mobile i in need to know how to set up the information in the settings can you help me

  • Jazznaround

    I have a unlocked 9530. I can only send and receive messages on it. I am using At&t. When I try to make a call, it says congested and I have no browser settings. Please help, I am a newbie to this.

  • Triple-k 80

    I changed the APN address but the browser is still not working. I have also completed the forum on crackberry.com about changing the att service books and what not to configure the browser but it is still not working.

  • Angellie_cute

    hi joe, iam julie…i have w9630 and can not used the internet and can not upload settings for facebook.yahoo etc,..what can i di to fix it..

  • LM

    I have a blackberry curve I bought off ebay and I have a data plan and everything. I want to set up my email…but it will not let me. It says there is already one set up for the device. I cannot log into the BIS for att since I don't have the information.
    I have wiped it clean and it still didn't let me set up my own email.

    Is there anyway for me to fix this? Or will I have to go into a att store?
    Thanks very much
    -LM

  • tobie

    I have a unlocked T-mobile blackberry curve 8900. I have been trying to put in an AT&T sim card but the signal keeps bouncing on and off. I have taken the phone to AT&T but they couldnt give me a solution for it. What am I supposed to do? Do I have to set up anything personally? Please help me. I appreciate it.

  • Calstlrams

    How do I get email to work going from at& t to tmobile.

  • Katherineabalus17

    hi i have an ulocked 9560 and im with Rogers wireless (go to school in Canada) and my BBM doesn’t work, also the Service book only carries the Wi-Fi Browser Config stuff…… it makes call and txts fine but internet andBBM is pretty wacked….. pls HELP!!!!!

  • maria

    i have a blackberry storm 9530 from verizon and i wanna use my pre paid go phone sim card in it and i cant figure it out its locked and everything plz help thanks

  • maria

    i ment the phone is unlocked!

  • maria

    i ment the phone is unlocked!

  • http://twitter.com/Krazedkiddz Krazed Kidz

    Okay I flashed my blackberry storm 2 to cricket today but everything works fine except it wont let me send any messages it did like a hour before but now it wont let me

  • Andi

    I caught your posting while researching the issue that I have. I have BB Storm 9530 originally on Verizon network and flashed it for Cricket. I am able to do SMS, MMS, Internet, Phone. I have 2 issues right now:

    1. Recently I put a data plan on my Cricket services and I am able to start accessing Blackberry App World and other third party app, but there is a catch. The data services only work for about 1 hour and died. To fix the issue I have to pull battery out but the data services is gone again after about 1 hour and the process repeats. Not sure how to permanently fix this.

    2. I tried to set up Blackberry Service account using my PIN and IMEI and got this error message: “Cannot create account until I am registered with my wireless service provider.” Again, after researching here and there, I get to the point where the Host Routing Table should be registered properly. After looking on my settings, the HRT is still populated with Verizon instead of Cricket. Since then I have been looking for a way on how to update this HRT.

    Sorry for the long email .. I am hoping somebody can help me with this issue.

  • kayla

    i jus recently got a verizon bb 9630 unlocked to att..everything works fine just the browser icon doesnt show! pleaseeeee help!!!

  • simba

    i have the 8900 unlocked from att but im with fido in canada.. how can i fix my phone.. i really cant send mms msgs now.

  • Nolin2

    Just got a T-Mobile unlocked Blackberry curve 8900 to use with AT&T. How do i set it up completely to work with AT&T??

  • Mr Awesome

    i have a tmobile 8320 bb unlocked for at&t but when i put the sims card in it displays off where the bars should be. what do i need to do?

  • Hppymom25

    I have a Blackberry Tour 9630 from Verizon unlocked and I can not receive MMS or browse the internet. AT&T states they cannot help me I have looked at some of your other comments and done as you have said still with no luck is this correct for my phone “APN: wap.cingular Username:WAP@CINGULARGPS.COM Password: CINGULAR1″? so stressful!

    Thanks

  • Mossmichellemoss

    Hey, my mom’s friend gave her her old blackberry curve 8310 and asked me to set it up for her and it’s not going well. It won’t copy over her contacts from the SIM card even though I’ve pushed for it to do it multiple times now and I’ve never used one so I have no idea what to do or how to wipe out the old data without hurting it. Please help!!

  • Ernietocci

    i have a blackberry 8100 that was tmobile and was unlocked. i want to go back to using tmobile with it . it reads my card but when i try to make a call or recieve a call it comes up as call failed and i go to the network and it says at&t even though my tmobile caed is in it

  • Shasta737

    i just got an unlocked verizon blackberry storm 9500 to use on t-mobile. it says up at the top activation required and it wont let me call out it acts like its dialing but i can’t hear anything. i don’t know much about this stuff. please someone help me!!!!!

  • bbstorm

    i have a BB storm 9530 its fully flashed to cricket.. how can i change the APN? Or what would i have to change it to?

  • Patrick

    hi joe,
    i just got a blackberry 9530, unlocked from verizon, im trying to use prepaid simcard and it doesnt woks..do you have idea how to use or how to setup. thank you jane..

  • Wilson Kj Wilson

    Hi, we have just bought a BB 8900 which was o2 but is unlocked. However, cannot set up email, bbm or the time so far as all network determined? Have a tesco sim card

  • Safloudgirl

    how can i download blackberry apps so i can use my £10 monthly tesco sim tesco do not have £10 monthly sim on blackberry yet they told me to down load bb apps

  • Jessy

    I have blackberry 8300 that’s a verizon phone but I have it flashed over to cricket and now I cant figure out how to set up my email on it…can you help?

  • Rbabygirlm

    i have a sprint blackberry and wanted to use it for a t-mobile how do i configure it?

  • Gerripotts

    i bought blackberry curve 8330 cricket how do I unlocked with my att account

  • Atsoup

    Hey Joe,

    I have a unlocked BB Tour 9630 for use with T-mobile. Everything works fine except I can’t get on the internet. How do I configure the phone to get access?

    Thanks for your help!

    Alex
    atsoup@gmail.com

  • Mikey-97

    i av managed to unlock my blackberry 8320 but it wont let me make or recieve calls or texts but is showing i av a full signal,

  • Alliekomessar

    I have an unlocked Cbeyond/Sprint Blackberry Tour 9630 I can not receive MMS or browse the internet. AT&T states they cannot help me I have looked at some of your other comments and done as you have said still with no luck. Settings @ “APN: wap.cingular Username:WAP@CINGULARGPS.COM Password: CINGULAR1″ and uploaded latest OS version. I just can’t make it work :(

    Help! Signed,
    Sad Face

  • Nite6569

    I have a verizon blackberry storm 9530 that is unlocked
    I am using a t-mobile sim card in it-it seems to work ok

    Problem: I can’t call the t-mobile check balance number#999# to see how many minutes I have left on my prepaid account? why not?? Help!

  • jonathan

    hi iv just brought a bb 8900 off a friend and i wiped the handheld now its asking for a enterprise active code and wifi not working its got a line instead of a tick at side when switched it on but its saying connected to my router but will not let me on net can you help me please?

  • Kikiluvly77

    Will a unlocked Verizon Blackberry Tour 9630 work on Boost Mobile?

  • Athinak Ak

    Hi , I am using a Blackberry Storm I am on Bell network .. i bought my phone from Bell ….  i recently bought a Blackberry Torch from Amazon , the phone says At&T on it … my sim card does not seem to work , it tells me says no service , I cant connect wifi .. even though i see my  network there , it is locked , and i cannot even place a call … no service only SOS  … I don’t understand … can you help ?

    Thank you 

    Athina

  • Athinak Ak

    Hi , I am using a Blackberry Storm I am on Bell network .. i bought my phone from Bell ….  i recently bought a Blackberry Torch from Amazon , the phone says At&T on it … my sim card does not seem to work , it tells me says no service , I cant connect wifi .. even though i see my  network there , it is locked , and i cannot even place a call … no service only SOS  … I don’t understand … can you help ?

    Thank you 

    Athina

  • Jimmy

    I have a 9530 unlocked bb phone works, e-mail setup is not wking problems with connectivity? verizon to att in north alabama?  changed apn wap.cingular , changed  username WAP@CINGULARGPS.com  and password to CINGULAR1what else, pls help

  • Jimmy

    I have a 9530 unlocked bb phone works, e-mail setup is not wking problems with connectivity? verizon to att in north alabama?  changed apn wap.cingular , changed  username WAP@CINGULARGPS.com  and password to CINGULAR1what else, pls help

  • Nick Melnyk

    I have an unlocked Blackberry Storm 2 9550 and I am trying to set up my personal email account. how do I go about doing this.  The phone is unlocked from Verizon, to Cincinnati Bell.

  • Nick Melnyk

    I have an unlocked Blackberry Storm 2 9550 and I am trying to set up my personal email account. how do I go about doing this.  The phone is unlocked from Verizon, to Cincinnati Bell.

  • Shamli

    Hi,
    I m from India and i recently got a Verizon unlocked blacberry 9530 strom as a gift. Everything works fine except the bb msngr.. i have vodafone bb plan..Kindly help.

  • Shamli

    Hi,
    I m from India and i recently got a Verizon unlocked blacberry 9530 strom as a gift. Everything works fine except the bb msngr.. i have vodafone bb plan..Kindly help.

  • Adrian

    I have a BB Curve 8310 for AT&T and I had it unlocked. Now how do I allow Sprint to recognize my BB because when i entered my IMEI it couldn’t locate it. Please Help. Thank you

  • Adrian

    I have a BB Curve 8310 for AT&T and I had it unlocked. Now how do I allow Sprint to recognize my BB because when i entered my IMEI it couldn’t locate it. Please Help. Thank you

  • Brianmillican

    hi just bought blackberry storm 9530 unlocked from verizone us and would like to put o2 uk sim in it it has no signal at all no apn settings and when i do ##000000 its all clear can you help please

  • http://www.facebook.com/people/Arif-Hussain/100001866771717 Arif Hussain

    i have got blackberry 9530 set,but it isn,t workink well.how to operate this mobile to do good work

  • Babbabump

    i have a blackberry bold 9700 on 3 network i have put a new sim card into it but cannot access bbm or the web… any ideas??

  • Kapiltejwani_07

    i got sprint blackberry 9650 unlocked but im not able to use internet and BBM and there is a sign of Activation required on the home screen ….
    please help

  • Kapiltejwani_07

    i got sprint blackberry 9650 unlocked but im not able to use internet and BBM and there is a sign of Activation required on the home screen ….
    please help

  • Kapiltejwani_07

    i got sprint blackberry 9650 unlocked but im not able to use internet and BBM and there is a sign of Activation required on the home screen ….
    please help

  • Jennib26

    Hi,

    My mum and dad have  both just bought Blackberry Curve 8520 phones. They need to put there current contract phones sim card in it but they don’t seem to have access to alot of the phones abilities. They are on 3 uk network. They seem to be able to make calls and send texts, but they can’t bbm or get app world or any of the other cool stuff. Dad has spoken to 3 who have said that they will need to pay an extra fiver a month in order to get these facilities as the phone was not issued by 3. However they already pay for these facilities in there contract for there original contract phones. Anyway…is there away to properly set up the unlocked phone to the 3 sim network so they get full use of the black berry.

    Hope that makes sense,

    Many Thanks,

  • Afzvir

    i have a blackberry tourch i was with at&t and it was working perfect and then i switched to at&t pre paid gophone and i was unable to use the data plan some how i got the data plan to work from the app i downloaded call opera but i still cant use any of the blackberry apps

    thanks
    afzvir@gmail.com

  • Zee71727

    hi,i am from south africa. i bought me an unlocked verizon blackberry storm 9530 from the usa. my network provider set the whole phone up and email, bbm and internet all work. but the problem is that when i call the contacts on my sim card it just disconnects. but when i dial it manually it works.please can you help me

  • Crasten

    Hey I have  problem , well basically i was bbming people on my blackberry , then all of a sudden it just went on sos an its shows an x’  no GRPS  or gprs i’m getting really worried  i have not found the solution , and hoping you could help me out , ive tried EVERYTHING :(

  • Crasten

    Hey I have  problem , well basically i was bbming people on my blackberry , then all of a sudden it just went on sos an its shows an x’  no GRPS  or gprs i’m getting really worried  i have not found the solution , and hoping you could help me out , ive tried EVERYTHING :(

  • 1public

    HI i bought the curve 8900 refurbished from factory direct when i turn the phone on it says AT&T World Phone  and on the back of the phone is says T-Mobile the phone is unlocked i have used a fido prepaid sim card in the phone and a rogers sim card.
    it worked fine but when i wiped the device and all the third party applications it doesnt work anymore it always show SOS where the signal is on homepage.
    I checked to see if it is still unlocked and it is so its just the problem with the signal and i also tried a bell sim card still doesn’t work  do you have a solution to my problem?

  • andre

    If i got a att phone but i have a t mobile sim will my bbm work

  • Samjg7

    hi my grandad got gave me blackberry pearl but i had to unlock it from orange now its saying error for bbm and app world what do i do thanks :0

  • Samjg7

    hi my grandad got gave me blackberry pearl but i had to unlock it from orange now its saying error for bbm and app world what do i do thanks :0

  • safii

    i just got a blackberry curve 9300 and every time i go to the app store to make an account it says that there is an error and to try again later and every time i try it never works…please help me…it is URGENT thanks.

  • Futsal198

    Hi
    Ive got BB 8900 vodafone on pay as u go, i cant set up my wao settings to surf, where i sd i start and where i can get the right ones many thanks

  • Sara Craven

    Hi I just unlocked my Canadian Rogers Blackberry 8900 for use with SFR France. I bought an unlock code online and everything works except when I try to set up my device’s email with the email set up wizard I get a message that my device isn’t registered. When I follow the instructions to register my device (Settings>Options>Advanced Options>Host Routing Table> Register Now) i get the “registration sent” message and what a message in my inbox from Blackberry saying “your handheld has been registered with the wireless network”. When I go back to set up my email i get the same unregistered message! HELP!
    It would be greatly appreciated!

  • jessica

    hi,i have my javelin 8900 and i have tried to enter the password for 10 time and afterwards,all the data was wiped.but then i couldn’t receive any calls or text.please help

  • Drizzy103

    hi i got a 9530 blackberry storm for veriozon but its unlock for tmobile how do i get piture messaging 

  • Drizzy103

    hi i got a 9530 blackberry storm for veriozon but its unlock for tmobile how do i get piture messaging 

  • Bradyoung

    hey, i just got a BB 9650 and got it unlocked but i cant use BBM or the net and on the top of time on the main screen says “activation required” it is a sprint phone but i am through rogers

    got any ideas?
    thanks!

  • Bradyoung

    hey, i just got a BB 9650 and got it unlocked but i cant use BBM or the net and on the top of time on the main screen says “activation required” it is a sprint phone but i am through rogers

    got any ideas?
    thanks!

  • Mostayen_faysal

    I just unlocked a BB9700 from T Mobile. Now I’m trying to use ATT with it but cannot set up the E-mail with my blackberry. What can I do?

  • Yesyascan

    I have a unlocked blackberry9700 bold at&t but I have tmobile sim card…I can’t set up my email on phone..Any help?

  • GITANA68

    I have a blackberry curVE 8920. it is a Tmobile phone but I have at&t service. eVERYTHING WORKS EXCEPT MY BBM.hOW DO i MAKE IT WORK:( PLEASE HELP




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