RIM and SAP have announced a new BlackBerry Sales Client for SAP CRM. This client gives sales reps, a major client base for RIM, the ability to get secure, real-time access to customer information in SAP CRM with the same seamless and intuitive experience they have come to expect from BlackBerry. The new solution is being showcased by SAP and RIM at SAPPHIRE 2009 and was recognized at the show with an SAP Pinnacle Award for Innovation.
The BlackBerry is an incredible tool for sales people and companies such as Maximizer CRM are always looking to improve the sales rep’s ability to track clients and increase sales. SAP and RIM are providing a custom solution for SAP CRM clients that will help organizations generate additional revenue in a time when cash flow is crucial.
Features of RIM and SAP’s solution include:
- Instant Access to Up-to-Date Information – In just one or two clicks, users can gain access to up-to-date client information from a BlackBerry, including contacts, sales leads and logged activities.
- Push-Based Notifications – The new solution can automatically push all customer data updates in the SAP CRM system immediately to the user, as well as pushing sales leads immediately to the sales representative’s BlackBerry inbox with one-click access to the new information.
- Access to CRM Data Anytime, Anywhere – This new solution enables contacts and account information to be continuously accessible on BlackBerry, and a local cache system allows access to certain information even if the user is outside of network coverage.
- Advanced Security – SAP’s established enterprise application security combined with the renowned wireless security of the BlackBerry Enterprise Solution provides end-to-end encryption to help protect confidential customer information whether stored on a BlackBerry, in transit, or in the SAP CRM application. IT administrators can also securely deploy the BlackBerry Sales Client for SAP CRM to users over-the-air.