Recent survey of potential smartphone users favors iPhone

40 Comments

cult_of_mac_cult_of_ipod

In a recent survey, forty percent of smartphone users who don’t already own an iPhone said they would switch to the Apple handset for their next purchase, nearly three times the percentage of non-Blackberry users who would switch to a BlackBerry.

The online survey was conducted May 19 to June 8, by market researcher Crowd Science and found that only 14 percent of non-Blackberry users wanted to switch to that family of devices.

There are a few problems with the nature of this survey which should be pointed out. First of all, iPhone fans have a greater presence on the Internet. A quick view of Google’s most searched terms places iPhone above BlackBerry which could mean that Apple fans are skewing these numbers. Secondly, we can’t be sure of the validity of those filling out the survey. Did they really not own a smartphone? Did the survey use geo-targeting to ensure they were in the North American market? These could all make the survey less valid.

In the end, RIM will be saturating the market with a wider variety of handsets, and therefore is better positioned to capture a larger share of the smartphone market. While you may love the new iPhone, and it is getting a lot of hype, remember that there are many types of smartphone consumers and the iPhone can’t satisfy them all. RIM on the other hand, can offer a smartphone for every user, be it the Power User and their Bold, or the introductory user and their free Pearl.

[Via]

  • http://www.gsoto.com/ Gabriel

    I don’t know if thats true but I can tell you one thing: After owning the Crapberry ShitStorm I can safely say that I will never buy a Blackberry again.

  • http://www.gsoto.com/ Gabriel

    I don’t know if thats true but I can tell you one thing: After owning the Crapberry ShitStorm I can safely say that I will never buy a Blackberry again.

  • http://www.gsoto.com Gabriel

    I don’t know if thats true but I can tell you one thing: After owning the Crapberry ShitStorm I can safely say that I will never buy a Blackberry again.

  • ArronC

    I still don’t understand why everyone calls the iPhone a smartphone.

    How smart is a phone that can’t do more than one thing at a time?

  • ArronC

    I still don’t understand why everyone calls the iPhone a smartphone.

    How smart is a phone that can’t do more than one thing at a time?

  • moog

    @Gabriel Like Darryl just said, “Who needs you?” (maybe not in so few words).

    Away with you troll!

  • moog

    @Gabriel Like Darryl just said, “Who needs you?” (maybe not in so few words).

    Away with you troll!

  • DavidB

    That said, when it comes down to actually buying a LOT of people will NOT go with that iPhone due to one major fact of life: carrier. Every carrier offers a BlackBerry or three, or WinMo’s, but iPhone locks you into ATT.

  • DavidB

    That said, when it comes down to actually buying a LOT of people will NOT go with that iPhone due to one major fact of life: carrier. Every carrier offers a BlackBerry or three, or WinMo’s, but iPhone locks you into ATT.

  • moog

    In the world market, BlackBerry has a leg up. Also, iPhone still lacks IM clients? WTF is up with that?

  • moog

    In the world market, BlackBerry has a leg up. Also, iPhone still lacks IM clients? WTF is up with that?

  • Math

    1. “iPhone fans have a greater presence on the Internet. A quick view of Google’s most searched terms places iPhone above BlackBerry which could mean that Apple fans are skewing these numbers.”

    I’m sorry, but the only logical explanation to these facts that you have stated is that there are more iPhone fans than Blackberry, it has nothing to do with “internet presence”

    2. “Secondly, we can’t be sure of the validity of those filling out the survey. Did they really not own a smartphone? Did the survey use geo-targeting to ensure they were in the North American market?”

    Who cares? As far as I know, both the iPhone and Blackberry are used internationally.

    3. “While you may love the new iPhone, and it is getting a lot of hype”

    Why do you think that is? Apple’s marketing and understanding of customer needs is nothing short of genius, and they have a very loyal following. How else could they have surpassed RIM’s market share is such a short time?

    I own a Blackberry Pearl. I find it slow and need to reboot it almost everyday when it runs out of memory and gets stuck for 5 minutes on the hourglass using only one application (Viigo) on top of the basic PIM stuff. Up until a month ago, my mind was set on switching to iPhone on the very day my contract runs out. But then the company where I work finally installed a BES. Now I’m not sure anymore.

    Through my experience, what I realized was that the Blackberry is a very strong enterprise phone, but sucks on the customer level. BES is very cool (real time pushing of everything in Outlook), whereas Desktop Manager is absolutely atrocious. It would crash almost every time I synced, forcing me to enable logging to find the culprit calendar event or contact, and deleting it. Not to mention the resource hogging on the computer. In the end I didn’t even bother to sync anymore, unless I absolutely needed to. That’s the kind of things that Apple just gets right.

  • Math

    1. “iPhone fans have a greater presence on the Internet. A quick view of Google’s most searched terms places iPhone above BlackBerry which could mean that Apple fans are skewing these numbers.”

    I’m sorry, but the only logical explanation to these facts that you have stated is that there are more iPhone fans than Blackberry, it has nothing to do with “internet presence”

    2. “Secondly, we can’t be sure of the validity of those filling out the survey. Did they really not own a smartphone? Did the survey use geo-targeting to ensure they were in the North American market?”

    Who cares? As far as I know, both the iPhone and Blackberry are used internationally.

    3. “While you may love the new iPhone, and it is getting a lot of hype”

    Why do you think that is? Apple’s marketing and understanding of customer needs is nothing short of genius, and they have a very loyal following. How else could they have surpassed RIM’s market share is such a short time?

    I own a Blackberry Pearl. I find it slow and need to reboot it almost everyday when it runs out of memory and gets stuck for 5 minutes on the hourglass using only one application (Viigo) on top of the basic PIM stuff. Up until a month ago, my mind was set on switching to iPhone on the very day my contract runs out. But then the company where I work finally installed a BES. Now I’m not sure anymore.

    Through my experience, what I realized was that the Blackberry is a very strong enterprise phone, but sucks on the customer level. BES is very cool (real time pushing of everything in Outlook), whereas Desktop Manager is absolutely atrocious. It would crash almost every time I synced, forcing me to enable logging to find the culprit calendar event or contact, and deleting it. Not to mention the resource hogging on the computer. In the end I didn’t even bother to sync anymore, unless I absolutely needed to. That’s the kind of things that Apple just gets right.

  • Math

    1. “iPhone fans have a greater presence on the Internet. A quick view of Google’s most searched terms places iPhone above BlackBerry which could mean that Apple fans are skewing these numbers.”

    I’m sorry, but the only logical explanation to these facts that you have stated is that there are more iPhone fans than Blackberry, it has nothing to do with “internet presence”

    2. “Secondly, we can’t be sure of the validity of those filling out the survey. Did they really not own a smartphone? Did the survey use geo-targeting to ensure they were in the North American market?”

    Who cares? As far as I know, both the iPhone and Blackberry are used internationally.

    3. “While you may love the new iPhone, and it is getting a lot of hype”

    Why do you think that is? Apple’s marketing and understanding of customer needs is nothing short of genius, and they have a very loyal following. How else could they have surpassed RIM’s market share is such a short time?

    I own a Blackberry Pearl. I find it slow and need to reboot it almost everyday when it runs out of memory and gets stuck for 5 minutes on the hourglass using only one application (Viigo) on top of the basic PIM stuff. Up until a month ago, my mind was set on switching to iPhone on the very day my contract runs out. But then the company where I work finally installed a BES. Now I’m not sure anymore.

    Through my experience, what I realized was that the Blackberry is a very strong enterprise phone, but sucks on the customer level. BES is very cool (real time pushing of everything in Outlook), whereas Desktop Manager is absolutely atrocious. It would crash almost every time I synced, forcing me to enable logging to find the culprit calendar event or contact, and deleting it. Not to mention the resource hogging on the computer. In the end I didn’t even bother to sync anymore, unless I absolutely needed to. That’s the kind of things that Apple just gets right.

  • DavidB

    Well Math, it is pretty well recognized that Viigo leaks memory like crazy. Recent alpha’s improve it a lot.

    And a Pearl isn’t close to representative of what a BB can be. With its tiny screen, reduced keyboard, and very limited apps memory it doesn’t hold a BlackBerry candle to the new models out now or coming soon.

  • DavidB

    Well Math, it is pretty well recognized that Viigo leaks memory like crazy. Recent alpha’s improve it a lot.

    And a Pearl isn’t close to representative of what a BB can be. With its tiny screen, reduced keyboard, and very limited apps memory it doesn’t hold a BlackBerry candle to the new models out now or coming soon.

  • Drew

    “iPhone fans have a greater presence on the Internet. A quick view of Google’s most searched terms places iPhone above BlackBerry which could mean that Apple fans are skewing these numbers.”

    Apple fans are skewing the numbers? Is is possible that the iPhone is more popular and BETTER than blackberry.

    “Secondly, we can’t be sure of the validity of those filling out the survey. Did they really not own a smartphone? Did the survey use geo-targeting to ensure they were in the North American market?”

    Oh but we can be sure about the validity of biased reviews on this site?

    Point blank, the 3GS kills every blackberry device. It’s not even close. RIM keeps sending out the same devices with marginal changes and the same ol OS that does the same thing it’s always done. It’s boring and stale.

  • Drew

    “iPhone fans have a greater presence on the Internet. A quick view of Google’s most searched terms places iPhone above BlackBerry which could mean that Apple fans are skewing these numbers.”

    Apple fans are skewing the numbers? Is is possible that the iPhone is more popular and BETTER than blackberry.

    “Secondly, we can’t be sure of the validity of those filling out the survey. Did they really not own a smartphone? Did the survey use geo-targeting to ensure they were in the North American market?”

    Oh but we can be sure about the validity of biased reviews on this site?

    Point blank, the 3GS kills every blackberry device. It’s not even close. RIM keeps sending out the same devices with marginal changes and the same ol OS that does the same thing it’s always done. It’s boring and stale.

  • http://twitter.com/BlackBerryCool/statuses/2327807213 BlackBerryCool (BlackBerry Coo

    Recent survey of potential smartphone users favors iPhone http://bit.ly/oR8n8

  • http://twitter.com/BlackBerryCool/statuses/2327807213 BlackBerryCool (BlackBerry Coo

    Recent survey of potential smartphone users favors iPhone http://bit.ly/oR8n8

  • http://twitter.com/iskandar_ahmat/statuses/2327834947 iskandar_ahmat (Iskandar Ahmat

    RT @BlackBerryCool: Recent survey of potential smartphone users favors iPhone http://bit.ly/oR8n8

  • http://twitter.com/beenswank/statuses/2328197872 beenswank (? b e e n s w a n

    RT @BlackBerryCool: Recent survey of potential smartphone users favors iPhone http://bit.ly/oR8n8 – An ex. of useless statistics

  • CrackBaby®

    After owning the storm for three months, I must say that its the worst gadget I have ever owned. Even the first palm I had was faster and more stable, nine years ago. I can not understand that there are any BB-fanboys out there after experiencing the endless ignorance RIM shows their customers. I guess after wasting 500 bucks on a calculatorshaped phone which is incapable of answering calls, you have to lie to yourself… and you must hate the iphone users for being so god damn happy, right?

    I doubt that my next phone will be an Iphone, but I can swear that I will never have a second blackberry.

  • CrackBaby®

    After owning the storm for three months, I must say that its the worst gadget I have ever owned. Even the first palm I had was faster and more stable, nine years ago. I can not understand that there are any BB-fanboys out there after experiencing the endless ignorance RIM shows their customers. I guess after wasting 500 bucks on a calculatorshaped phone which is incapable of answering calls, you have to lie to yourself… and you must hate the iphone users for being so god damn happy, right?

    I doubt that my next phone will be an Iphone, but I can swear that I will never have a second blackberry.

  • CrackBaby®

    After owning the storm for three months, I must say that its the worst gadget I have ever owned. Even the first palm I had was faster and more stable, nine years ago. I can not understand that there are any BB-fanboys out there after experiencing the endless ignorance RIM shows their customers. I guess after wasting 500 bucks on a calculatorshaped phone which is incapable of answering calls, you have to lie to yourself… and you must hate the iphone users for being so god damn happy, right?

    I doubt that my next phone will be an Iphone, but I can swear that I will never have a second blackberry.

  • Frank Castle

    Too funny we have a iFanatic that had a Storm (already known as the worst BB – but that is subjective and a Pearl user?!? those things are like 4 years old? Get a Curve or Bold already – they are what BB is all about and last I saw Curve has been #1 for 4 months, BOGO aside. RIM is flat out in more markets and on more carriers then iPhone so more people have access to them.

    I have a Bold, Storm, 8900, iPhone and now a Pre and each has its pros and cons. iPhone is not even close to what BB does well and vice versa – thus I have a LOT of devices and switch often.

    And a previous poster is right – a BB on BES is hands hand above anything iPhone can do with Exchange ActiveSync – trust me if you think otherwise your kidding youself.

    Apple is excelling due to AppStore – some slick stuff there no doubt and for consumers that want a little productivity and fun it’s a good choice – IF at&t works for them coverage wise AND they can swing the steep plan pricing (more then BB).

  • Frank Castle

    Too funny we have a iFanatic that had a Storm (already known as the worst BB – but that is subjective and a Pearl user?!? those things are like 4 years old? Get a Curve or Bold already – they are what BB is all about and last I saw Curve has been #1 for 4 months, BOGO aside. RIM is flat out in more markets and on more carriers then iPhone so more people have access to them.

    I have a Bold, Storm, 8900, iPhone and now a Pre and each has its pros and cons. iPhone is not even close to what BB does well and vice versa – thus I have a LOT of devices and switch often.

    And a previous poster is right – a BB on BES is hands hand above anything iPhone can do with Exchange ActiveSync – trust me if you think otherwise your kidding youself.

    Apple is excelling due to AppStore – some slick stuff there no doubt and for consumers that want a little productivity and fun it’s a good choice – IF at&t works for them coverage wise AND they can swing the steep plan pricing (more then BB).

  • CrackBaby®

    @Frank
    I don’t know to whom you are referring by ifanatic, but as I have a storm, I feel kinda adressed by your dribble, as it seems that anyone who loses patience at the first BB is a fanatic iphone fan in your point of view
    .
    FYI, this is what the iphone has, that BB has not:
    -an app store
    -an OS that has been beta tested before it was released and gets updated regularely by the company making it (apple)
    -the possibillity to sync with the three major desktop operating systems (they are called Windows, MacOS and Linux)

    The fact that you claim to own five different phones means that you are eigther crazy or a mobile phone sales person.
    Your suggestion to ditch my phone just to buy another blackberry makes both choices plausible.

    I know this is hard for you BB-boys to understand, but telling people to shut up when they complain does not make your product good.

    Have a fantastic weekend.

  • CrackBaby®

    @Frank
    I don’t know to whom you are referring by ifanatic, but as I have a storm, I feel kinda adressed by your dribble, as it seems that anyone who loses patience at the first BB is a fanatic iphone fan in your point of view
    .
    FYI, this is what the iphone has, that BB has not:
    -an app store
    -an OS that has been beta tested before it was released and gets updated regularely by the company making it (apple)
    -the possibillity to sync with the three major desktop operating systems (they are called Windows, MacOS and Linux)

    The fact that you claim to own five different phones means that you are eigther crazy or a mobile phone sales person.
    Your suggestion to ditch my phone just to buy another blackberry makes both choices plausible.

    I know this is hard for you BB-boys to understand, but telling people to shut up when they complain does not make your product good.

    Have a fantastic weekend.

  • Math

    @Frank: you think bashing us because we have phones that are crap in your opinion (but are still being sold to this day) helps making your point about Blackberry? iPhone has 1 model (if you exclude the different capacities), and they all work. What does this tell you about BB vs iPhone?

    So just how is Joe User supposed to know which phone is crap and which is not when he’s in the store buying a Blackberry?

  • Math

    @Frank: you think bashing us because we have phones that are crap in your opinion (but are still being sold to this day) helps making your point about Blackberry? iPhone has 1 model (if you exclude the different capacities), and they all work. What does this tell you about BB vs iPhone?

    So just how is Joe User supposed to know which phone is crap and which is not when he’s in the store buying a Blackberry?

  • Frank Castle

    I’m neither – I support mobile devices for a fortune 100 company and get any device I want so its a nice job perk.

    I understand your frustration about Storm as I faced the same thing – was it RIM or VZW that wan’t it out before the holiday season? My bet is VZW as iPhone was stealing user $$$. Now .148 is solid and it’s a decent device I still use it as I love the screen and size.

    Blackberry has AppWorld that while is not as clean and robust as AppStore it serves its purpose – a single place to get additional applications to extend the functionality of your Blackberry. Majority of Blackberry users are likely email focused so by nature Apps don’t appeal to them as much. I’m sorry who even syncs anymore via USB? If it’s not OTA I’m not interested – but thats likely due to having BES / Exchange 2007 etc at my disposal. I’d seriously consider paying for a hosted BES account it’s that much better.

    I didn’t tell anyone to “shut up” – the fact is there is no perfect device, just this week my Pre came in and it has some very nice features to it. No where near enough for it to be my lone device but it has potential.

    I’m sorry but the cell phone world is very different then the PC one. Devices are cycled and EOL much faster. Sure Apple can support 3 models but your already starting to see them limit functionality on the 1st model. I’m guessing by Q2 next year it will only be 3G S.

    Math – I have draws of curves and 8820′s drop me a message on what carrier you need and I’ll upgrade you. No one should have to suffer with a Pearl.

  • Frank Castle

    I’m neither – I support mobile devices for a fortune 100 company and get any device I want so its a nice job perk.

    I understand your frustration about Storm as I faced the same thing – was it RIM or VZW that wan’t it out before the holiday season? My bet is VZW as iPhone was stealing user $$$. Now .148 is solid and it’s a decent device I still use it as I love the screen and size.

    Blackberry has AppWorld that while is not as clean and robust as AppStore it serves its purpose – a single place to get additional applications to extend the functionality of your Blackberry. Majority of Blackberry users are likely email focused so by nature Apps don’t appeal to them as much. I’m sorry who even syncs anymore via USB? If it’s not OTA I’m not interested – but thats likely due to having BES / Exchange 2007 etc at my disposal. I’d seriously consider paying for a hosted BES account it’s that much better.

    I didn’t tell anyone to “shut up” – the fact is there is no perfect device, just this week my Pre came in and it has some very nice features to it. No where near enough for it to be my lone device but it has potential.

    I’m sorry but the cell phone world is very different then the PC one. Devices are cycled and EOL much faster. Sure Apple can support 3 models but your already starting to see them limit functionality on the 1st model. I’m guessing by Q2 next year it will only be 3G S.

    Math – I have draws of curves and 8820′s drop me a message on what carrier you need and I’ll upgrade you. No one should have to suffer with a Pearl.

  • Frank Castle

    I’m neither – I support mobile devices for a fortune 100 company and get any device I want so its a nice job perk.

    I understand your frustration about Storm as I faced the same thing – was it RIM or VZW that wan’t it out before the holiday season? My bet is VZW as iPhone was stealing user $$$. Now .148 is solid and it’s a decent device I still use it as I love the screen and size.

    Blackberry has AppWorld that while is not as clean and robust as AppStore it serves its purpose – a single place to get additional applications to extend the functionality of your Blackberry. Majority of Blackberry users are likely email focused so by nature Apps don’t appeal to them as much. I’m sorry who even syncs anymore via USB? If it’s not OTA I’m not interested – but thats likely due to having BES / Exchange 2007 etc at my disposal. I’d seriously consider paying for a hosted BES account it’s that much better.

    I didn’t tell anyone to “shut up” – the fact is there is no perfect device, just this week my Pre came in and it has some very nice features to it. No where near enough for it to be my lone device but it has potential.

    I’m sorry but the cell phone world is very different then the PC one. Devices are cycled and EOL much faster. Sure Apple can support 3 models but your already starting to see them limit functionality on the 1st model. I’m guessing by Q2 next year it will only be 3G S.

    Math – I have draws of curves and 8820′s drop me a message on what carrier you need and I’ll upgrade you. No one should have to suffer with a Pearl.

  • Math

    Frank: if you’re serious about your offer, you can drop me a line at despe666 at gmail dot com. I’m with Bell Mobility. Thanks

  • Math

    Frank: if you’re serious about your offer, you can drop me a line at despe666 at gmail dot com. I’m with Bell Mobility. Thanks

  • Math

    Frank: if you’re serious about your offer, you can drop me a line at despe666 at gmail dot com. I’m with Bell Mobility. Thanks