How to Unlock a Sprint BlackBerry Tour 9630

146 Comments

unlock-blackberry-tour

Today I received my Sprint BlackBerry Tour and it’s amazing. But, you’re not here for a review, you’re here because you want to unlock your Sprint BlackBerry Tour. Here’s what you do. Thanks to my friend at CIO.com, Al Sacco, I knew the steps to unlocking it. Fortunately, the good folks at Sprint will walk you through the process as well. Here’s what I did to unlock the SIM slot on the Sprint BlackBerry Tour.

1. Call Sprint International Support – (817) 698-4199, prompt #2
2. Ask them if they’d kindly unlock your SIM slot on your BlackBerry Tour
3. Turn off your wireless network connection on the Tour (yes, you’ll have to call from another phone)
4. Click on Options > Advanced Options > SIM Card
5. Type MEPD
6. Type MEP2
7. The representative should give you a 16-digit code
8. Thank the representative for their help
9. Reboot your phone and you’re ready to go

There you have it! It took me about 5 minutes to get my phone unlocked. I tested my Sprint BlackBerry Tour with a T-Mobile SIM card and was able to access the web, use BlackBerry Messenger and send and receive messages.

As seen on Nan Palmero | BlackBerry Power User

  • Tigress

    So can the unlocked blackberry tour 9630 sim card be able to work on unlocked Iphone as I’m currently using sprint as service? Couldn’t use before b/c not GSM. However, I dont want to buy a blackberry just to get a sim card. Any suggestions on the easiest way to acquire sprint sim card as the 1 being used in the blackberry tour?

  • Tigress

    So can the unlocked blackberry tour 9630 sim card be able to work on unlocked Iphone as I’m currently using sprint as service? Couldn’t use before b/c not GSM. However, I dont want to buy a blackberry just to get a sim card. Any suggestions on the easiest way to acquire sprint sim card as the 1 being used in the blackberry tour?

  • A1B2

    I’m also having problems after MEPD > MEP2 > nothing happens.

  • A1B2

    I’m also having problems after MEPD > MEP2 > nothing happens.

  • http://bradford.law-family.org/ Bradford

    I just chatted in, thanks mdg. My phone was part of a batch they say was sent out locked, however they claim most are unlocked now.

  • http://bradford.law-family.org Bradford

    I just chatted in, thanks mdg. My phone was part of a batch they say was sent out locked, however they claim most are unlocked now.

  • ddubs

    I have a sprint tour thats unlocked
    I’m running t-mobile on it everything
    is working good except i don’t have
    a browser and i can’t get on line
    can anyone please tell me what I’m doing wrong
    thanks

  • ddubs

    I have a sprint tour thats unlocked
    I’m running t-mobile on it everything
    is working good except i don’t have
    a browser and i can’t get on line
    can anyone please tell me what I’m doing wrong
    thanks

  • sherry

    i bought the srint blackberry tour and i must say i love it but i cannot get it the blackberry service to work on another carrier. the sim works, but not getting no internet service nor can i utilise my blackberry service. can someone please tell me what to do

  • sherry

    i bought the srint blackberry tour and i must say i love it but i cannot get it the blackberry service to work on another carrier. the sim works, but not getting no internet service nor can i utilise my blackberry service. can someone please tell me what to do

  • Diesel

    I got my Tour through a promotional event, however, because of this I have no information about the account (such as the name on the account). When I called/ chatted with them they demanded the account information before they can give me the code… Anyone have a clue on what to do next??

  • Diesel

    I got my Tour through a promotional event, however, because of this I have no information about the account (such as the name on the account). When I called/ chatted with them they demanded the account information before they can give me the code… Anyone have a clue on what to do next??

  • traveler

    I just received my Sprint BB Tour and it arrived unlocked. I travel frequently in the Caribbean and (while in the US) popped my Digicel SIM card in and was able to switch to GSM mode and get service.

  • traveler

    I just received my Sprint BB Tour and it arrived unlocked. I travel frequently in the Caribbean and (while in the US) popped my Digicel SIM card in and was able to switch to GSM mode and get service.

  • traveler

    I just received my Sprint BB Tour and it arrived unlocked. I travel frequently in the Caribbean and (while in the US) popped my Digicel SIM card in and was able to switch to GSM mode and get service.

  • traveler

    I just received my Sprint BB Tour and it arrived unlocked. I travel frequently in the Caribbean and (while in the US) popped my Digicel SIM card in and was able to switch to GSM mode and get service.

  • traveler

    I just received my Sprint BB Tour and it arrived unlocked. I travel frequently in the Caribbean and (while in the US) popped my Digicel SIM card in and was able to switch to GSM mode and get service.

  • uthshan

    hi there,
    i have rogers unlocked blackberry 8700r,i unlocked my BB in same fashion,but i try to put diffrent network sim,it asking for the puk code then i got it from my network after entering it it ask to change the pin# of the sim finaly its says you coooould not change the pin ,pin is blocked
    but same sim workes fine for the other mobiles plzzzz..help me,
    thank you.

  • uthshan

    hi there,
    i have rogers unlocked blackberry 8700r,i unlocked my BB in same fashion,but i try to put diffrent network sim,it asking for the puk code then i got it from my network after entering it it ask to change the pin# of the sim finaly its says you coooould not change the pin ,pin is blocked
    but same sim workes fine for the other mobiles plzzzz..help me,
    thank you.

  • Jmcnpryncess

    Hello, if I found a sprint bb tour and it is locked, will I be able to have the phone activated by calling sprint or is this illegal?

  • Jmcnpryncess

    Hello, if I found a sprint bb tour and it is locked, will I be able to have the phone activated by calling sprint or is this illegal?

  • mike

    so if the phone gets unlocked.. is ur sim card unlocked to be put in other phones as in like say iphone or the storm and i could be using one of them phones and still get my bill through sprint?..

  • mike

    so if the phone gets unlocked.. is ur sim card unlocked to be put in other phones as in like say iphone or the storm and i could be using one of them phones and still get my bill through sprint?..

  • mike

    or say i call them and they unlock it does it unlock my sim card?

  • mike

    or say i call them and they unlock it does it unlock my sim card?

  • barry

    blackberry for sale $350 buy 3 get 1 for free

  • barry

    blackberry for sale $350 buy 3 get 1 for free

  • ray

    okay ive have this problem where i called that number and they gave me the unlocked code. now i can text and send bbm and recive picture messages on a tmobile sim card. but the only thing i cant do is make a call. it keeps saying something about no channels and circuts are not found.but when i put a aT&t sim card in it everything works. can someone help me ive post this on alot of forms. OH I FORGOT TO MENSION THAT I HAVE THE SPRINT BLACKBERRY TOUR 9630. CAN SOMEONE HELP ME?

  • ray

    okay ive have this problem where i called that number and they gave me the unlocked code. now i can text and send bbm and recive picture messages on a tmobile sim card. but the only thing i cant do is make a call. it keeps saying something about no channels and circuts are not found.but when i put a aT&t sim card in it everything works. can someone help me ive post this on alot of forms. OH I FORGOT TO MENSION THAT I HAVE THE SPRINT BLACKBERRY TOUR 9630. CAN SOMEONE HELP ME?

  • ray

    okay ive have this problem where i called that number and they gave me the unlocked code. now i can text and send bbm and recive picture messages on a tmobile sim card. but the only thing i cant do is make a call. it keeps saying something about no channels and circuts are not found.but when i put a aT&t sim card in it everything works. can someone help me ive post this on alot of forms. OH I FORGOT TO MENSION THAT I HAVE THE SPRINT BLACKBERRY TOUR 9630. CAN SOMEONE HELP ME?

  • Chris

    Hi Ray,

    I have the same problem. I have a Sprint BlackBerry Tour 9630.
    I can text on a t mobile sim card.
    But I can’t make a call. It keeps saying no Circuit/Channels Available.
    It also displays my Sprint number as my number on the display.

    Can someone help?

  • Chris

    Hi Ray,

    I have the same problem. I have a Sprint BlackBerry Tour 9630.
    I can text on a t mobile sim card.
    But I can’t make a call. It keeps saying no Circuit/Channels Available.
    It also displays my Sprint number as my number on the display.

    Can someone help?

  • Juan

    i was able to get my 16 digit code. when i go to option-advance options-type MEPD- then i have to type MEP2 nothing happens???? what am i doing wrong? is there a specific way in typing this code?????

    HELP!!!!!!!!!

  • Juan

    i was able to get my 16 digit code. when i go to option-advance options-type MEPD- then i have to type MEP2 nothing happens???? what am i doing wrong? is there a specific way in typing this code?????

    HELP!!!!!!!!!

  • http://blog.voicebyip.com/ Isaac

    There is a mis-understanding in this thread. When Sprint says the phone is “unlocked”, what they really mean is, it’s “partially unlocked”. Meaning, you can use any SIM so long as it’s not an ATT or T-Mobile SIM.

    To truly unlock the phone you need the 16 digit code and the instructions at the top of the page.

    If you call sprint and they say your phone is unlocked, they mean it’s unlocked to use sim cards abroad. NOT AN ATT OR T-MOBILE SIM.

  • http://blog.voicebyip.com/ Isaac

    There is a mis-understanding in this thread. When Sprint says the phone is “unlocked”, what they really mean is, it’s “partially unlocked”. Meaning, you can use any SIM so long as it’s not an ATT or T-Mobile SIM.

    To truly unlock the phone you need the 16 digit code and the instructions at the top of the page.

    If you call sprint and they say your phone is unlocked, they mean it’s unlocked to use sim cards abroad. NOT AN ATT OR T-MOBILE SIM.

  • http://blog.voicebyip.com Isaac

    There is a mis-understanding in this thread. When Sprint says the phone is “unlocked”, what they really mean is, it’s “partially unlocked”. Meaning, you can use any SIM so long as it’s not an ATT or T-Mobile SIM.

    To truly unlock the phone you need the 16 digit code and the instructions at the top of the page.

    If you call sprint and they say your phone is unlocked, they mean it’s unlocked to use sim cards abroad. NOT AN ATT OR T-MOBILE SIM.

  • Jenny

    My Sprint Tour 9630 was not unlocked like you mention in the post, however I purchased an unlock code online from http://www.mobileunlockingcode.com , I try to call Sprint before buying the code, but they wont give or unlock the phone as I was not with the Sprint for more then 90 days. However, unlocking it online was very easy and fast. Now I am with T-mobile, I have no problem with Sprint, its only that their signals are not very strong where I live.

  • Jenny

    My Sprint Tour 9630 was not unlocked like you mention in the post, however I purchased an unlock code online from http://www.mobileunlockingcode.com , I try to call Sprint before buying the code, but they wont give or unlock the phone as I was not with the Sprint for more then 90 days. However, unlocking it online was very easy and fast. Now I am with T-mobile, I have no problem with Sprint, its only that their signals are not very strong where I live.

  • Jenny

    My Sprint Tour 9630 was not unlocked like you mention in the post, however I purchased an unlock code online from http://www.mobileunlockingcode.com , I try to call Sprint before buying the code, but they wont give or unlock the phone as I was not with the Sprint for more then 90 days. However, unlocking it online was very easy and fast. Now I am with T-mobile, I have no problem with Sprint, its only that their signals are not very strong where I live.

  • Cindy

    I called the above, they told me that the phone is already unlocked. took sometime to convinced the support lady to unlock the SIM card. She didn’t give me the 16-digit code, she said she did it on Sprint side, so i didn’t need to do anything on the phone myself.

    I didn’t have the “Options -> Advanced Options -> SIM card” before (?), i rebooted the phone, and I then double checked, and see the Options -> Advanced Options. SIM card says “security disabled”.

    To test that (I am going overseas in a week, so i really need it), i have a att sim that has voice and text only (no web), i followed the instructions above to swap sim and change to “GSM/UMTS”, “2G”, and it works (i can called and send text). They did tell me to get a 128k card though.

    So thanks for all the tips!

  • Cindy

    I called the above, they told me that the phone is already unlocked. took sometime to convinced the support lady to unlock the SIM card. She didn’t give me the 16-digit code, she said she did it on Sprint side, so i didn’t need to do anything on the phone myself.

    I didn’t have the “Options -> Advanced Options -> SIM card” before (?), i rebooted the phone, and I then double checked, and see the Options -> Advanced Options. SIM card says “security disabled”.

    To test that (I am going overseas in a week, so i really need it), i have a att sim that has voice and text only (no web), i followed the instructions above to swap sim and change to “GSM/UMTS”, “2G”, and it works (i can called and send text). They did tell me to get a 128k card though.

    So thanks for all the tips!

  • Prit

    Hi,I have ordered a BB Tour and how will I know if it is already unlocked when I receive it?Plz help.

  • Prit

    Hi,I have ordered a BB Tour and how will I know if it is already unlocked when I receive it?Plz help.

  • Prit

    Hi,I have ordered a BB Tour and how will I know if it is already unlocked when I receive it?Plz help.

  • ben

    I sim unlocked a sprint blackberry 9630 and am using t-mobile. However I cannot use the email client or web browser. Can someone please let me kn ow how to access and change those settings to to compatible with t-mobile. Thank you.

  • ben

    I sim unlocked a sprint blackberry 9630 and am using t-mobile. However I cannot use the email client or web browser. Can someone please let me kn ow how to access and change those settings to to compatible with t-mobile. Thank you.

  • JJR

    The (female) Sprint rep was a total b**ch to my Fiance who just moved to Canada and wants to use a Rogers/ATT SIM… I guess we will have to call again.

  • aquinselby

    I just contacted the live chat on the sprint international support and the person I was chatting with told me my phone was unlocked. I have never unlocked it. Is this a possibility or did the girl not know what she was talking about? I bought my BB Tour @ Best Buy.

  • aquinselby

    I just contacted the Sprint International Support via their live chat feature and the person told me my phone was unlocked. I have never unlocked it. I bought it brand new last year at Best Buy. Is this possible or did the person not know what she was talking about? Since I don't know anything about these phones I didn't want to argue with her. I have used the phone in the country of Panama and inserted a local SIM card and it work perfectly. This surely wouldn't have unlocked the phone?