Remote Desktop for BlackBerry by SHAPE reviewed

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RDM_screenshot_7

RDM+: Remote Desktop for Mobiles, from SHAPE Services is exactly what its name implies, a remote desktop manager, and a pretty good one at that! As we go through this review, keep in mind you will have to install the computer-side client on the machine you want to remote to.

Here’s the quick rundown of features:

  • All connection types are supported: BES, BIS, TCP/IP, Wi-Fi and HTTP connection are supported.
  • Blackberry joystick and keyboard navigation.
  • New Feature for Storm! Enlarging Glass:Touch and enlarge any fragment of the Desktop.
  • User interface is available in two languages: English and German.
  • Quick commands. You can use quick commands for starting/stopping system services and processes, viewing the list of desktop windows, checking system performance, displaying system information and rebooting or shutting down your computer.
  • One-time fee. All further updates are free.
  • All data, screen images, mouse movement and keys are encrypted for security reasons.
  • You can create a password when starting up application. Without this password no one can access your client address book.
  • Executing any console commands (like ping, netstat, ipconfig) is available.
  • History feature allows to find and re-send stored commands.
  • Full-screen view and zooming. In full-screen mode you can see the remote screen on the entire screen of your device. Zoomed mode lets you see enlarged fragment of the desktop in more detail. In zoomed mode you can also scroll the desktop up/down, right/left.
  • Switch between different modes using the predefined and your own hotkeys and create device-specific keys for mouse click and open desktop menu.
  • Navigational mini-map of your desktop which appears in the right upper corner while you scroll. Wi-Fi detection on your device.


RDM_screenshot_1

Considering all this application does, the interface is incredibly simple. From the homescreen you have the option to view your computer’s desktop, go to the remote file manager, view a list of system options (for the remote computer), choose from you list of stored computers which one you will be managing, adjust your RDM+ options, or exit the program.

From your “Files” menu option, you can browse files and folders on your computer and choose various tasks to perform on them. The ability to mark multiple files here is extremely useful, and don’t forget that if something you want isn’t here, we have yet to get to the desktop view where you are directly controlling your computer just like if you were looking at its connected monitor.

RDM_screenshot_4

Aside from the viewing/controlling your desktop, the “System” menu options are where this application really puts in work. From closing out windows and killing processes, to viewing system information like CPU usage and video controllers, this is the spot to access your system items quickly without getting bogged down in the OS.

RDM_screenshot_6

This brings me to what really grabbed most of your attention in the first place: the remote control of your desktop. I can happily say this feature works exactly as expected on my Bold. Double clicking the trackball double clicks the mouse on the machine in the location you are pointing at, and typing on your BlackBerry device’s keyboard is the same as typing on your computer’s keyboard. On top of that, you are able to set shortcuts, and access other key commands not available to you on your BlackBerry’s keypad via your menu button. I also want to add that the screenshots do not accurately represent how clean the view of your desktop is. The one downfall is the inability to add mouse-clicks to shortcuts (eg no control-clicking in your browser).

RDM_screenshot_2

Last but not least, the desktop side of things. The desktop application is quick and easy to install, and weighs in at under 2 MB. It hangs out in your taskbar, unless you choose to hide it, allowing single left click access to your computer number. Right clicking provides to other options like viewing connected devices and setting up new accounts with various permissions (read only, etc.).

So let’s hit the highlights:

  • The file management system is superb. When people aren’t asking me to look at their phones, they’re asking me to look at their computers. I’ve started storing all the files I use the most when working on computers on my memory card. Then I simply transfer and run them all from my device!
  • With the ability to set your desktop image quality from poor, to great, to automatic, you always get the best connection to your machine and the best image at the same time.
  • I could easily spend an hour telling you the multiple uses I’ve found for this application!

As far as downsides go, I’m afraid I have to tell you there are a couple:

  • When I’ve emailed support with an issue or question, response has been sluggish.
  • If you want to connect to a machine behind a VPN, you’ll definitely want to download the trial version and give it a go before purchasing, and yes, this was one of the issues I contacted support about.

Overall, this is a great program with and endless amount of applications and at $39.95 it is well worth the price.

  • Bill Andrews

    It works great. I’ve used in for years!!!

  • Bill Andrews

    It works great. I’ve used in for years!!!

  • trafsta

    I’ve tried it and while it’s decent it’s not really a great option for me since you have to install a client-side program.

    What I really want is a Microsoft Remote Desktop (RDP) compatible BlackBerry client that supports Vista/Server 2008/Windows 7 (with NLA [Network Level Authentication if possible]). There are some RD clients that work with XP and Server 2003 but thats about it… and VNC BB clients are too slow too I find…

    Has anyone heard of a current or upcoming RDP BB client that can do what I mentioned above? Please post here if you have! Thanks

  • trafsta

    I’ve tried it and while it’s decent it’s not really a great option for me since you have to install a client-side program.

    What I really want is a Microsoft Remote Desktop (RDP) compatible BlackBerry client that supports Vista/Server 2008/Windows 7 (with NLA [Network Level Authentication if possible]). There are some RD clients that work with XP and Server 2003 but thats about it… and VNC BB clients are too slow too I find…

    Has anyone heard of a current or upcoming RDP BB client that can do what I mentioned above? Please post here if you have! Thanks

  • fox

    it seems tsmobiles is compatiable with vista and win7

  • fox

    it seems tsmobiles is compatiable with vista and win7

  • Anonymous

    Start sharing your desktop files to blackberry with FileReflex app