BlackBerry Messenger Down - What Problems Are You Experiencing?

110 Comments

bbm_outage

BlackBerry Messenger has been down for some time now. Apparently there are outages across North American carriers that affect BBM, Internet browsing and apps that use data. There have been several outages in recent months and this one is particularly bad. These outages don’t normally last long so it will surely be fixed by Christmas when many will unbox their new BlackBerry.

Let us know what you’re experiencing!

  • T.J.

    No BBM
    No e-mail
    No internet
    No Facebook
    No UberTwitter

  • T.J.

    No BBM
    No e-mail
    No internet
    No Facebook
    No UberTwitter

  • Larry Wolfson

    I manage about 150 users worldwide on my BES5.0. We have been down in North America for almost three hours. Various networks include ATT and VZW. I see VZW down at 530pm PST and ATT about the same in most US regions. PCCW in Asia is still working. Vodaphone UK/NL looks like it went down about 2pm PST

    From what I see, only Asia is connecting.

    - 7:22pm PST December 22, 2009

    Blackberry is down on December 22, 2009

  • Larry Wolfson

    I manage about 150 users worldwide on my BES5.0. We have been down in North America for almost three hours. Various networks include ATT and VZW. I see VZW down at 530pm PST and ATT about the same in most US regions. PCCW in Asia is still working. Vodaphone UK/NL looks like it went down about 2pm PST

    From what I see, only Asia is connecting.

    - 7:22pm PST December 22, 2009

    Blackberry is down on December 22, 2009

  • Larry Wolfson

    I manage about 150 users worldwide on my BES5.0. We have been down in North America for almost three hours. Various networks include ATT and VZW. I see VZW down at 530pm PST and ATT about the same in most US regions. PCCW in Asia is still working. Vodaphone UK/NL looks like it went down about 2pm PST

    From what I see, only Asia is connecting.

    - 7:22pm PST December 22, 2009

    Blackberry is down on December 22, 2009

  • SL

    No BBM
    No Email
    No internet
    No Faebook.
    No Socialscope

    Basically, I can’t use any app that requires my data plan. I’m with Fido, and called them in, but the representative told me to call back within a few days. I can’t believe this. Does anyone know how long this will be a problem? Thx.

  • PJ

    Nothing data related is working for me on Rogers in toronto and hasn’t for a few hours.

  • SL

    No BBM
    No Email
    No internet
    No Faebook.
    No Socialscope

    Basically, I can’t use any app that requires my data plan. I’m with Fido, and called them in, but the representative told me to call back within a few days. I can’t believe this. Does anyone know how long this will be a problem? Thx.

  • PJ

    Nothing data related is working for me on Rogers in toronto and hasn’t for a few hours.

  • EDC

    Ditto, T.J. on AT&T. Don’t know about the other carriers

  • EDC

    Ditto, T.J. on AT&T. Don’t know about the other carriers

  • EDC

    Ditto, T.J. on AT&T. Don’t know about the other carriers

  • Jennifer

    No BBM
    No Facebook
    Email and Internet sporadic

  • Jennifer

    No BBM
    No Facebook
    Email and Internet sporadic

  • Jennifer

    No BBM
    No Facebook
    Email and Internet sporadic

  • Juan Soriano

    Whatever that uses Data won’t work!!!

  • Juan Soriano

    Whatever that uses Data won’t work!!!

  • http://twiter Juan Soriano

    Whatever that uses Data won’t work!!!

  • http://www.youtube.com/digglestv April

    Everything T.J. said!

  • http://www.youtube.com/digglestv April

    Everything T.J. said!

  • vitsky

    +1

  • vitsky

    +1

  • P Chavez

    No BBM
    No SocialScope
    No Web Browser
    No Weather Bug
    NO FUN!!!

  • P Chavez

    No BBM
    No SocialScope
    No Web Browser
    No Weather Bug
    NO FUN!!!

  • Anna

    No blackberry messager
    No internet
    No facebook
    No Twitter

    It sucks! But also proves I’m too reliant on my blackberry! But I use it a lot because I’m on the road for my job and use email, twitter, and messenger as primary forms of communication. Hopefully it comes back up tomorrow.

  • Anna

    No blackberry messager
    No internet
    No facebook
    No Twitter

    It sucks! But also proves I’m too reliant on my blackberry! But I use it a lot because I’m on the road for my job and use email, twitter, and messenger as primary forms of communication. Hopefully it comes back up tomorrow.

  • Anna

    No blackberry messager
    No internet
    No facebook
    No Twitter

    It sucks! But also proves I’m too reliant on my blackberry! But I use it a lot because I’m on the road for my job and use email, twitter, and messenger as primary forms of communication. Hopefully it comes back up tomorrow.

  • Anna

    No blackberry messager
    No internet
    No facebook
    No Twitter

    It sucks! But also proves I’m too reliant on my blackberry! But I use it a lot because I’m on the road for my job and use email, twitter, and messenger as primary forms of communication. Hopefully it comes back up tomorrow.

  • JR

    No web browsing, email, gmail, ubertwitter.

  • JR

    No web browsing, email, gmail, ubertwitter.

  • suzqz

    No BBM, email, internet, FB. Received email until approx. 6:30PM ET, bbm went out a few hours earlier. Is now 11:15PM and still no service.

  • suzqz

    No BBM, email, internet, FB. Received email until approx. 6:30PM ET, bbm went out a few hours earlier. Is now 11:15PM and still no service.

  • suzqz

    No BBM, email, internet, FB. Received email until approx. 6:30PM ET, bbm went out a few hours earlier. Is now 11:15PM and still no service.

  • Kelly

    Started around 7 PM CST. Had no net or BBM. Still had facebook updates and email. As of 10 PM CST no facebook or email.

  • Kelly

    Started around 7 PM CST. Had no net or BBM. Still had facebook updates and email. As of 10 PM CST no facebook or email.

  • Kelly

    Started around 7 PM CST. Had no net or BBM. Still had facebook updates and email. As of 10 PM CST no facebook or email.

  • Mike

    All Blackberry thru T-mobile in minneapolis has been down since 3pm

  • Mike

    All Blackberry thru T-mobile in minneapolis has been down since 3pm

  • Brian

    Yes I am on Virgin Mobile Canada all down, could it be the servers cannot handle the traffic ?

  • Brian

    Yes I am on Virgin Mobile Canada all down, could it be the servers cannot handle the traffic ?

  • NYCOSMO

    Down in NYC

  • Brian

    Yes I am on Virgin Mobile Canada all down, could it be the servers cannot handle the traffic ?

  • NYCOSMO

    Down in NYC

  • T.J.

    This outage is really an inconvenience. I called up Verizon Wireless to verify the outage before it had been reported on the internet. I hope it’s restored by tomorrow. I’ve become too reliant on my BlackBerry apps. Heh.

  • T.J.

    This outage is really an inconvenience. I called up Verizon Wireless to verify the outage before it had been reported on the internet. I hope it’s restored by tomorrow. I’ve become too reliant on my BlackBerry apps. Heh.

  • HedzRed

    All that’s working on my Curve is the phone (calling in and out). No data in or out whatsoever.
    This is getting very OLD

  • HedzRed

    All that’s working on my Curve is the phone (calling in and out). No data in or out whatsoever.
    This is getting very OLD

  • HedzRed

    All that’s working on my Curve is the phone (calling in and out). No data in or out whatsoever.
    This is getting very OLD

  • Sjon

    No BBM
    No e-mail
    No internet
    No Facebook
    No UberTwitter
    No nothing…but phone!
    AT&T..the choice.

    9:07 Pacific

  • Sjon

    No BBM
    No e-mail
    No internet
    No Facebook
    No UberTwitter
    No nothing…but phone!
    AT&T..the choice.

    9:07 Pacific

  • Sjon

    No BBM
    No e-mail
    No internet
    No Facebook
    No UberTwitter
    No nothing…but phone!
    AT&T..the choice.

    9:07 Pacific

  • ND

    Just reloaded my beta OS thinking something must have went wrong with it.

    Can’t login to BIS
    BES won’t activate
    Internet is working
    No Blackberry registration coming through

  • Robert B.

    Seriously, this is too much. Twice in one week? I have a business to run and my Blackberry was a business tool. The best Blackberry could offer me is a few bucks off of my next bill? I have one word for Blackberry, “IPhone”, and I’m on my way to get one NOW.
    Good ridence to Blackberry.

  • ND

    Just reloaded my beta OS thinking something must have went wrong with it.

    Can’t login to BIS
    BES won’t activate
    Internet is working
    No Blackberry registration coming through

  • Robert B.

    Seriously, this is too much. Twice in one week? I have a business to run and my Blackberry was a business tool. The best Blackberry could offer me is a few bucks off of my next bill? I have one word for Blackberry, “IPhone”, and I’m on my way to get one NOW.
    Good ridence to Blackberry.

  • ally

    NO BBM
    NO WeatherBug
    NO Internet
    NO BBAPPSTORE
    NO VIIGO
    NO SIGALERT
    NO NADA! THIS SUCKS!!
    WELL AT LEAST THE PHONE ITSELF STILL WORKS JUST NONE OF THE COOL REASONS I GOTTA BB TO BEGIN WITH… AUG!!

  • ally

    NO BBM
    NO WeatherBug
    NO Internet
    NO BBAPPSTORE
    NO VIIGO
    NO SIGALERT
    NO NADA! THIS SUCKS!!
    WELL AT LEAST THE PHONE ITSELF STILL WORKS JUST NONE OF THE COOL REASONS I GOTTA BB TO BEGIN WITH… AUG!!

  • ally

    NO BBM
    NO WeatherBug
    NO Internet
    NO BBAPPSTORE
    NO VIIGO
    NO SIGALERT
    NO NADA! THIS SUCKS!!
    WELL AT LEAST THE PHONE ITSELF STILL WORKS JUST NONE OF THE COOL REASONS I GOTTA BB TO BEGIN WITH… AUG!!

  • KB

    I am on Bell and I first started encountering problems around noon MST. Currently no Messenger, no Browser, no Twitter, no Facebook.

  • KB

    I am on Bell and I first started encountering problems around noon MST. Currently no Messenger, no Browser, no Twitter, no Facebook.

  • KB

    I am on Bell and I first started encountering problems around noon MST. Currently no Messenger, no Browser, no Twitter, no Facebook.

  • JC

    All data down in Southern Cal on att and verizon. Also Mexican Telcel BB service also down. This is frustrating…

  • JC

    All data down in Southern Cal on att and verizon. Also Mexican Telcel BB service also down. This is frustrating…

  • Jojo

    Cable & Wireless in Panama is down. Nothing involving the data plan is available since 5:00 PM.

  • Jojo

    Cable & Wireless in Panama is down. Nothing involving the data plan is available since 5:00 PM.

  • Jojo

    Cable & Wireless in Panama is down. Nothing involving the data plan is available since 5:00 PM.

  • wtf

    My BB e-mail stopped working at about 4:30 PM (PST) today. Web browsing is down as well. The phone seems to be working fine.

    This is not good, I rely on my bb for my business and I need this thing to work while I’m away this week.

  • wtf

    My BB e-mail stopped working at about 4:30 PM (PST) today. Web browsing is down as well. The phone seems to be working fine.

    This is not good, I rely on my bb for my business and I need this thing to work while I’m away this week.

  • wtf

    My BB e-mail stopped working at about 4:30 PM (PST) today. Web browsing is down as well. The phone seems to be working fine.

    This is not good, I rely on my bb for my business and I need this thing to work while I’m away this week.

  • Bryan

    I am able to use Opera Mini browser. All other services others have mentioned are out (in Kansas City).

  • Bryan

    I am able to use Opera Mini browser. All other services others have mentioned are out (in Kansas City).

  • robot

    so we gonna get reimbursed from our provider for this months non effective data plan

  • robot

    so we gonna get reimbursed from our provider for this months non effective data plan

  • Jennie

    No data services whatsoever since around 11am or so (HST). This is really frustrating since we pay so much money for unlimited data usage and here, RIM isn’t supplying the opportunity to use said data services. Now, it’s 9:33pm HST and still no data services at all.

    Really, I’m ticked

  • Jennie

    No data services whatsoever since around 11am or so (HST). This is really frustrating since we pay so much money for unlimited data usage and here, RIM isn’t supplying the opportunity to use said data services. Now, it’s 9:33pm HST and still no data services at all.

    Really, I’m ticked

  • egcigarguy

    No Email
    No Gmail
    No Browsing
    No Ubertwitter
    Noticed around 330 PST

  • http://na egcigarguy

    No Email
    No Gmail
    No Browsing
    No Ubertwitter
    Noticed around 330 PST

  • twilightmom

    OMG!!this sucks is sooo right!!
    I can’t use my Viigo app!!
    WHEN WILL THIS END????????

  • twilightmom

    OMG!!this sucks is sooo right!!
    I can’t use my Viigo app!!
    WHEN WILL THIS END????????

  • twilightmom

    YEAH!!!!!
    ITS BACK!!!!!!!!!
    LOOK OUT VIIGO, here I come!!!!

  • twilightmom

    YEAH!!!!!
    ITS BACK!!!!!!!!!
    LOOK OUT VIIGO, here I come!!!!

  • stef

    no bbm or fb …like they said- nothing that requires data! except why is that all my bbm contacts got erased?! … and now that its not working everything is “pending” … when is this over??? i need my BB!!! pronto!

  • stef

    no bbm or fb …like they said- nothing that requires data! except why is that all my bbm contacts got erased?! … and now that its not working everything is “pending” … when is this over??? i need my BB!!! pronto!

  • CK

    Do we all get a credit on our bill for no service?

  • CK

    Do we all get a credit on our bill for no service?

  • http://caspan.com/ Caspan

    Sorry my bad guys.. The guys at the NOC said make sure you turn off the coffee machine before you leave. I hit the wrong switch, again my bad.

  • http://caspan.com/ Caspan

    Sorry my bad guys.. The guys at the NOC said make sure you turn off the coffee machine before you leave. I hit the wrong switch, again my bad.

  • http://caspan.com Caspan

    Sorry my bad guys.. The guys at the NOC said make sure you turn off the coffee machine before you leave. I hit the wrong switch, again my bad.

  • DavidB

    “These outages don’t normally last long so it will surely be fixed by Christmas”
    That’s a pretty cavalier attitude to take Kyle. You make it sound like it’s acceptable. This is the second MAJOR outage in a week, RIM owes its customers (and investors!) some bona fide explanation of what is going on and WHY.

  • DavidB

    “These outages don’t normally last long so it will surely be fixed by Christmas”
    That’s a pretty cavalier attitude to take Kyle. You make it sound like it’s acceptable. This is the second MAJOR outage in a week, RIM owes its customers (and investors!) some bona fide explanation of what is going on and WHY.

  • tiffany

    This is insane. Blackberry usage has surely increased massively in recent years and in 2009 alone. I wonder if they can carry us all?

  • tiffany

    This is insane. Blackberry usage has surely increased massively in recent years and in 2009 alone. I wonder if they can carry us all?

  • mellissa

    BBM and email are still down for me! Is this just my phone acting strange or are others still experiencing these problems?!

  • mellissa

    BBM and email are still down for me! Is this just my phone acting strange or are others still experiencing these problems?!

  • DavidB

    It must be you Melissa. Try pulling your battery out and wait a minute before putting it back in. If its not working after that, call your carrier (from a phone other than your BlackBerry).

    From my BlackBerry Storm…

  • DavidB

    It must be you Melissa. Try pulling your battery out and wait a minute before putting it back in. If its not working after that, call your carrier (from a phone other than your BlackBerry).

    From my BlackBerry Storm…

  • http://www.cemberlaw.com/ billcember

    Im down email internet etc 12-26-09 4:42 est

  • http://www.cemberlaw.com billcember

    Im down email internet etc 12-26-09 4:42 est

  • am Dear

    I’m sorry,I don’t know about my telephone blackberry

  • am Dear

    I’m sorry,I don’t know about my telephone blackberry

  • am Dear

    Am BB curve 8520,I don’t understand
    My e-mail:dear2ly@hotmail.com

  • am Dear

    Am BB curve 8520,I don’t understand
    My e-mail:dear2ly@hotmail.com

  • dmot

    February the 5th, working fine
    February 6th, wake up to find that the Curve 8900 no longer sends or receives BBM or email. I just get the red clock as soon as I press send.

    It’s as if the phone is suddenly trying to use a data service that isn’t available. I can still make calls and use the internet browser though (through wifi). Strange.

    I’m on o2 UK, in Afghanistan under TDCA (Roshan)

    There is no GPRS coverage in this region, only GSM. However I was able to use all the data services through WiFi.

    At 50p p/sms, I really want it back on

    Any idea’s?

  • dmot

    February the 5th, working fine
    February 6th, wake up to find that the Curve 8900 no longer sends or receives BBM or email. I just get the red clock as soon as I press send.

    It’s as if the phone is suddenly trying to use a data service that isn’t available. I can still make calls and use the internet browser though (through wifi). Strange.

    I’m on o2 UK, in Afghanistan under TDCA (Roshan)

    There is no GPRS coverage in this region, only GSM. However I was able to use all the data services through WiFi.

    At 50p p/sms, I really want it back on

    Any idea’s?

  • Frustrated

    With Virgin Mobile, Nothing for my Data Plan works. No Roaming Internet just Wifi, No Blackberry MSN, Live etc, Cant use Google Maps app. Please help

  • Frustrated

    With Virgin Mobile, Nothing for my Data Plan works. No Roaming Internet just Wifi, No Blackberry MSN, Live etc, Cant use Google Maps app. Please help

  • Awanaangel

    just got mine and i cant get the messenger app to connect…..it keeps saying it cannot communicate

  • frustrated

    On bbm photo appears on my profile icon but does not transfer> Same for my contacts vice versa

  • Spud0912

    i am in England and BBM is for ever taking 10 to 20 mins to deliver messages , and going down for hours at a time , Blackberries have become very popular in the last 12 months over here and i dont think their servers can handle the level of traffic , one of the reasons why i went for a blackberry was the messenger service it appealed to me now its annoying me