How To Upgrade Your BlackBerry OS Software 2010 Version

242 Comments

BBDM_PC

Since Simon first published How To Upgrade Your BlackBerry OS, there have been a ton of updates and questions from BlackBerry Cool readers, so I thought it would be good to republish with new tips and put everything on a single page.

What you’ll need

  • Desktop Manager (free 200-300 MB download)
  • Handheld software (free 100+ MB download)
  • Time (about two hours, counting download, device backup, and installation)

Do I need to upgrade?

The quick answer? Yes. OS upgrades come with performance enhancements and sometimes new features that will make your BlackBerry experience much smoother. While we can’t recommend grabbing unofficial software, as it could bork your device, it’s worth becoming familiar with the process and trying it out for yourself. It’s a fun process that makes getting to know your BlackBerry more fun.

Before you upgrade, make sure you have the latest software. To do this, go to Options > About and the details of your device will be displayed. Take note of the device model number and the software version. Later in this tutorial, we’ll show you how to go about finding the latest OS, and comparing it to see if you’re eligible for an upgrade. But first, lets get what you need to start the process.

1. Download Desktop Manager

Desktop Manager is the software that lets your BlackBerry talk with your PC or Mac. As of writing this, the Mac version is still in its early development, and isn’t as smooth as the PC version for upgrading BlackBerry software.

Desktop Manager 5.0.1 for PC – Without Media Manager

File size: 73.96 MB
Date posted: 23-Nov-09

Desktop Manager 5.0.1 for PC – With Media Manager

File size: 204.71 MB
Date posted: 23-Nov-09

BlackBerry Desktop Software (Mac OS)

File size: 26.730 MB
Date posted: 12-Aug-09

Make sure to delete the vendor.xml file so that your software is carrier agnostic and you aren’t tied to any specific official updates. We can assume that if it’s good enough for one carrier, it’s good enough for all. You can find the vendor.xml file in C:\Program Files\Common Files\Research In Motion\AppLoader.

2. Download handheld software

The only thing to really keep in mind when downloading the software proper for your device is that it needs to be for your model. As stated above, be sure to check Options>About in order to check your device model number. The source doesn’t matter so much, just make sure to delete the vendor.xml file. Below, you’ll find some of the latest software as of January 12th, 2010.

Latest Official BlackBerry OS 5 Updates

Download OS 5.0.0.395 for the BlackBerry Curve 8530 from Sprint.
Download OS 5.0.0.419 for the BlackBerry Storm 9530 from MTS Mobility.
Download OS 5.0.0.425 for the Storm 9500 by A1.
Download the Official 5.0.0.411 for the BlackBerry Bold 9000 from Bell.
Download the Official OS 5.0.0.341 for the BlackBerry Storm2 9520 by TIM Italy.
Download the Official OS 5.0.0.411 for the BlackBerry Curve 8900 from Optus Mobile.

Here is a list of carriers who can provide the latest software. If you only want to download from your service provider, be sure to check in at these links.

BlackBerry Software for Asia Pacific

BlackBerry Software for Europe

North America

BlackBerry Software for South America

3. Install handset software

Now that you’ve installed the Desktop Manager and Handheld software, you’re good to go. If you’re a Mac user, you can use the device update feature in the software, but you aren’t going to be able to roam between carriers and get the latest software. As of writing this, it’s still better to be on a PC, or use a virtual Windows service like BootCamp. Double click on the .exe Handheld Software file and install it to your PC.

Plug in your BlackBerry via USB, launch the desktop software and Desktop Manager should detect that your device is able to be upgraded. Just follow the wizard that pops up, and the Desktop Manager will back up all of your contacts and emails, wipe your device, install the new operating system, and restore your data from backup. Keep in mind this process will reset many of your applications, so you might have to put in activation keys and the like back in once everything’s done.

Be warned, however, that not all developers are as quick to patch up their software as you are to upgrade yours. Any third-party apps that you had installed might not be designed for the new operating system, so you may need to pick up a newer copy if it’s available. By the same token, a new operating system could also open up some software designed to take advantage of the new features or layout.

Been having any problems with your install? Leave a comment here, and we’ll do our best to fix the issue. Also, we’ll be updating the guide as new operating systems come out, complete with the freshest download sites.

  • Sadham

    It Really worked. Thanks Dude!!!

  • Sadham

    It Really worked. Thanks Dude!!!

  • Oliviagracedean2010

    im having the same prob aswell!!

  • Arkian

    Please please help me, I just cant get the os 5 on my BB 9000. I have tried everything, when i delete vendor and click loader and click next and next after that it shows Google maps and BlackBerry app store??????????????????????? please help.

  • Mbvsair

    how do i get 4.6 for my 8320

  • a.ashraf

    i do this all but when i come and do upgrade the desktop manger dont recognize the new software installed in the pc how can i make it recognize it and what can i do 

  • Hawa

    thank you a million times, this was really, really helpful, i don’t know how to thank you Mr.Vojta(CZ), i did that on a curve 8900, and it worked greatly.
    thank you again.
    Hawa from Iraq, Kurdistan.

  • Mittalsachdev

    thanks buddy oceanesa it worked even i was trying to update ma curve 8250 for a week thanks again buddy n ya thanks to vojta(cz) lost my data but it ok was too excited to get the new version soo:)

  • Chris231218

    I have upgraded my softed on my Bold 9700 from 5.0 to 6.0 however I now how little room for apps and everyday my Blackberry has to be restarted to free up space. I have removed all unnecessary apps etc but still have the issue. Is 6.0 just much bigger than 5.0 or is there a way to free up system memory. I have an 8Gb media card but this is only 20% used.
    Any help please?

  • Chris231218

    I have upgraded my softed on my Bold 9700 from 5.0 to 6.0 however I now how little room for apps and everyday my Blackberry has to be restarted to free up space. I have removed all unnecessary apps etc but still have the issue. Is 6.0 just much bigger than 5.0 or is there a way to free up system memory. I have an 8Gb media card but this is only 20% used.
    Any help please?

  • larry masadey

    what to upgrade me bb
    bb9530
    smartphone(3G,CDMA)
    3G brand 1
    cryptographic kernel v3.8.5.85
    Branding version:1.0.105.278m

    please i will be very greatful
     

  • swal

    thanks.. thank you so much.. now i can update my 8520…

  • jayden10

    Epic Fail. I’m so disappointed :c

  • Loveanup_babu

    i m from nepal….i had  app.523 error on my bb  8520 runny os 5..i hav managed that error by reinstalling version 4.6..now i cant update..plz tell me what 2 do……….

  • mostafa issam

    hey guys i need to download any software for my bb 8900 i don’t know please 

  • mostafa

    please anybody answer please :( 

  • Shyamkumarsk

    my blackberry curve 8520 did not supporting the appication Google talk and yahoo messenger can u help 

  • Ang

    Oh oh oh, F..g battery, thanks a lot, works now on 8900

  • Aman Jazil

    Hey Ali, could you please help me, i too want to plz… my email is aman.jazi@gmail.com please let me in on how you did that… plz thanks.

  • Aman Jazil

    Hey Ali, could you please help me, i too want to plz… my email is aman.jazi@gmail.com please let me in on how you did that… plz thanks.

  • Pressi_94

    guys i have blackberry 8520 v4.6 every time i follow these instructions they say that there are no available software for my phone how can i make this work?:(

  • Pressi_94

    guys i have blackberry 8520 v4.6 every time i follow these instructions they say that there are no available software for my phone how can i make this work?:(

  • Yashvanth

    how did u to do it … pls mail this id .. yash.hurtlocker@gmail.com

  • Mariel Lynne Tan

    my grandma has a curve 8900 with os 4 and won’t update to os 5. the desktop software says that there are no available update. i’m getting frustrated. what could possibly be the problem?

  • Jcroftattorney

    Hi there
    My phone was stuck for a few days, nothing I did could fix it! So I eventually found by bb cable and pluggged into desktop to upgrade etc, and voila it was fixed! the scrooll button started working and off I went, but it lasted only 5 min! Any idea what I can do? The jamming was def software related as soon as it was updated it worked so fast and so well, now I dont know what to do !

  • Suzetteleesmith

    Hi, first of all I did the upgrade on a Mac so I couldn’t find the vendor.xml file.  Anyway, the upgrade seems to be fine until I upgrade BBMessenger and start adding contacts.  That’s when the handset crashes and tries to reboot with a white screen and spinning hourglass but never does (at least not after about 15 mins of it just doing this – i have a 8320).  Someone please help!

  • Suzetteleesmith

    Hi, first of all I did the upgrade on a Mac so I couldn’t find the vendor.xml file.  Anyway, the upgrade seems to be fine until I upgrade BBMessenger and start adding contacts.  That’s when the handset crashes and tries to reboot with a white screen and spinning hourglass but never does (at least not after about 15 mins of it just doing this – i have a 8320).  Someone please help!

  • Humayunzaffar

    when i try to update os of my8900 curve it says u need active bb service subsciption.and when i go through app loader after erasing vendor it says no action requires .
    anybody help me updating my 8900 ?????????????????????????????????????????????????????????????????????????????????

  • Dylanharahap

    fjfjfjfjf

  • Dylanharahap

    i domt understund

  • Cjem15cra

    haayyzz…at last!..it works.thank you so much!.after a week of trying now its upgraded to v5.0.0.900 !thank you to Mr. Vojta too!. I am enjoying my new version now!.God Bless you all..!

  • Arno_james2007

    yep that was  reall helpful …..i did it man thxxxx

  • Adri_weiss

    hi! thanks for the info, i did everything you said to do to  upgrade my device but when i plug it in there is no wizard that pops up, nothing happens….can you please help me!

  • Keeegz

    ur amazing :D worked a charm!

  • Wangdu1020

    thanks a lot for the info.I had a small problem, while updating my bb 9700 from version 5 to version 6,, i got a fatal error while the updates were going on. totally there were 12 updates and it had complete 5 updates when the fatal error occurred. then my phone began to restart again. could u help me out with this?

  • starbucks14

    i installed the desktop and the OS however the desktop cnt see the new OS.i deleted the xml files still it wont be detected

  • Guest

    I UPGRADED 8900 . FROM OS 4 TO  OS 5. NOW MY APPWORLD IS OPENING BUT NOT WORKING . IT SHOWS NO CACHED CREDENTIALS. ERROR. AND WHEN I OPEN BB ID , IT SAYS UNABLE TO UPDATE BB IDENTIFICATION INFORMATION WHILE OFFLINE. PLZ HELP ME. MY EMAIL ID IS  coolashfaque@yahoo.co.in. IN MY OS 4 ALL WAS WORKING FINE

  • Rilind

    Can I upgrade my bb 9000 directly from the phone, because i`v lost my USB cable, so i cant connect to my PC??? 

  • sreejith

    what if the installation get interrupted in the middle?

  • RedLips11

    Hi! I tried the step by step process and I read “It is now successfully updated” but when I browse the option/about in my BB 9800′s it still says that my version is v4.6.1.199 :( How will I know that I successfully updated my BB phone? I’m totally confused please help me. Thank you very much.

  • mona ali

    hello plz help me i have blackberry 8900 i have seen a problem reload software

  • http://www.facebook.com/moon8085 Mona Awan

    hawa contact wid me on facebook plz i have also blackberry 8900
    nd i have also same problem