BlackBerry Slow? Basic Tips to Make Your BlackBerry Run Faster



You may find your BlackBerry running slowly and often times this can be resolved with a few simple steps. I’ve taken the time to write out these tips that should get your BlackBerry back up to speed. Remember, your BlackBerry is more like a computer than a phone, and it needs similar best practices for memory management and performance.

Clear Out the Event Log

Your BlackBerry tracks absolutely everything it does in order to help with debugging and troubleshooting in what is called an “Event Log.” It helps your BlackBerry run smoother and faster if you periodically clear out this log.

From your Home Screen of icons, press and hold the ALT key and type “LGLG” (Do not press the SHIFT key at the same time) to bring up the Event Log screen as shown. Press the MENU key and select “Clear Log”. Then select “Delete” when it asks you to confirm and finally press the ESCAPE key to get back to your Home Screen.

Close Unused Applications

Want to see what apps you’re running? Hold the menu key or press “alt” + ESC. If you find some apps in this list that you aren’t using, open them and close the app. Remember, an app is still running unless you open the app, press menu and select “close” or “exit”.

Web Browser Running Slowly? Clear out the Cache

You can make a dramatic increase in the speed of your Web Browser by clearing out the cache. Start your browser by clicking on the icon. Inside the Browser, click the MENU key and select “Options”. Select Cache Operations. Click “Clear History,” then click all the “Clear” buttons below. Answer “Yes” when it asked about clearing ‘pushed content.’ When done, press the Escape key a few times to return to the Browser. This will usually speed up your browsing speed significantly.

Automatic Memory Cleaning – Keep It Running Smoothly

One thing that may help keep your BlackBerry running smoothly is to utilize the automatic “Memory Cleaning” feature. Although your BlackBerry has lots of built in memory, all Smartphones are prone to “Memory Leaks” which can cause the device to really slow down, programs to hang or not work properly.

Start your Options icon and click on “Security Options.” Glide down and click on “Memory Cleaning” Change the “Status” to “Enabled.” Once enabled, you will see more options. I recommend leaving the first two as “Yes” and adjusting the Idle Timeout down from 5 minutes to 1 or 2 minutes. Finally, if you want, you can “Show Icon on Home Screen.” Save your changes.

If you selected to show your Icon, you will see it in the Applications folder as shown. When you click the Memory Cleaner icon, you will see the cleaning happen.

Looking for more basic BB tips? Made Simple Learning have some good BlackBerry guides worth checking out.

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  • Yokandesh Pedro Neves

    Thanks!!! Worked like a charm… never knew about the program closing, saved me a lot of hard resets!!

  • Saralorine

    I’m on my FOURTH BlackBerry and I was about to throw it at someone with all the stalls and delays. I used your tips and it’s back to it’s normal zippiness! I’m no newbie and this was truly helpful. THANK YOU!!

  • Sgenae

    very!!!!! helpful

  • Maddaug82

    hi. I have the storm 1 and the keyboard is not an option on the homescreen menu. How then can I clear the event log?

  • Maddaug82

    and can the log be brought up with the virtual keyboard…what is the code for the event log on the bb storm 1? Thanks alot for your replies

  • Shakes7

    thanks a lot man…the slowness was about about to drive me up the wall

  • Rob17179

    You need knighting for creating this very useful & easy to follow guide, that’s also amazingly helpful!

    You’ve done this pretty much for strangers too, which shows how kind you are, so thank you!

  • Lennywhosnext

    i rarely post anything online, but i had to for this one, i have been trying for the longest to speed up my BB & to no avail, my PHONE provider couldnt/wouldnt even help me, but this guide here was VERY HELPFUL, AND THANK YOU……

  • bella

    I’ve tried all this still running slow

  • Anton

    remove the memory card and see if it helps

  • apartmentnearchinatown

    SO helpful :)

  • Nelliscarlet

    Great help thankyou!

  • Treycboateng

    hey if i clear my Automatic Memory Cleaning willi loose all my bbm contacts?

  • Johnjacob

    The internet isnt working i can go onto facebook but nothing else i cleared the cache but it didnt do anything

  • Zack Barwinczak

    Oh my god. Thank you ~so much!

  • Internet Marketing

    fantastic article!!! many many many thanks, my bb was getting SO SLOW!!

  • KristenFranz Fletter

    Great help! I hope to keep this phone for another year – I have hope now!

  • catty

    will it clear all of my pics??

  • lcxo

    Thanks for all the tips!!!!!!!!!!

  • luke

    my girlfriend has a black berry her online history for tuesday showed a bunch of things she did in facebook one was sending a message one was recieving when i checked her inbox it was for march 4th insted of march 22 showing the history it happened that day she had sent something and it wasn’t there on her actual facebook account does that mean she erased it….

  • Kathylovesjesus

    VERY helpful! Thanks from me and my BB 9630 Tour!

  • Ronnies

    Thanks!!! This has been a great help for me!!

  • Aclark

    Thank You!!! I almost threw my Torch into oncoming traffic

  • abelyn

    will memory cleaning delete all my items on both device memory and memory card?
    if not whats the purpose of this?

  • tommy clifford

    this is aload of shit, it broke my phone for a few days.
    it was very slow and took sevral minuets to load back up it did not pass the security test and was consitantly slow please dont try this at home!!!!!!!!!!

  • danny oneal

    please do NOT try this at home it made my phone very slow becasue of all the updates!

  • haserf vouge

    guys, sorry to announce but this remady is not the solution becasue it makes your phone very slow for the first few hours, and then when it goes back to normal it has the loading icon in the middle of the screen witch dosent help!!!!!!!!!

  • Superkid98

    this dosent help what so ever, please dont try this!

  • abbith resucnte

    thank you you where so right!

  • Maddaug82

    sorry but i dont recomend this because when i turned my phone on it did not turn on for a week and the screen had to be reperd

  • matt,banks

    i think this is verry good and helped me on my phone

  • abbith resucnte

    sorry i think this is not verry good and is extreemly bad and dameged my phone and can caws some problems,and the letters on my phone have now brock and not working and my bbm had been deleted and now i dont have my pic they seem to be all gone

  • Bobo

    thanks, worked for me!!!

  • Secrets

    Whats with the comments saying don’t try this at home? Months of “Yeah, this is great” then a load yesterday all saying it screws up the phone?
    Nothing in this list risks anything.. This is someone witha gripe posting..

  • Colhoun

    fantastic tips
    concisely put

  • Coulburnjack

     thanks this really helped me

  • Coulburnjack

     thanks this really helped me

  • Loretta

    Thanks your advice has been invaluable – it feels like a new phone! 

  • Alexander


  • Alexander


  • Paqman64

    You fucking piece of shit! You almost broke my phone it ran so fucking slow! FUCK YOU DON’T EVER DO THIS TO YOUR BLACKBERRY

  • Muyeyeakins

    I use a storm 9550 but don’t see any “show keyboard” upon pressing the menu in the home screen.

  • Muyeyeakins

    I use a storm 9550 but don’t see any “show keyboard” upon pressing the menu in the home screen.

  • Anonymouse

    Hi, not sure why so many people saying that this can break your phone….all tips are just for cleanning files and releasing memory. Also if you don`t like the automatic Memory Cleanear you can just say No two the first two options and running under the application icon manually. Finally the article is written just with built-in functionality provided by the Manufacturer (RIM) and no custom application, so I can say Great Article!, and for those that curse, if you tried the things at this article it was because your BB was already running slow, so I can’t believe that this broke and make slower your phone.  Please justify why.

  • Laura !

    Worked for me :) THANKSSS ! Was getting so annoyed !!

  • Onegoodtech

    Have you backed up your data before doing anything??? If not…You’ve made common mistake #1. You will lose BBM data or anything if you back up your stuff correctly. Letters on the phone are now broke??…hmm. Deleting cache and event logs and such WILL NOT break letters on a phone. Period. You must have a hardware issue…not software.

  • Onegoodtech

    Back up your BBM contacts before doing anything to the software….ALWAYS.

  • Rodney McIntosh

    thanks very useful!

  • Lee Lalou


  • Prolixous

    Thanks so much, my blackberry’s so much faster now! God bless.