BlackBerry Slow? Basic Tips to Make Your BlackBerry Run Faster

203 Comments

memory_cleaning_screenshot

You may find your BlackBerry running slowly and often times this can be resolved with a few simple steps. I’ve taken the time to write out these tips that should get your BlackBerry back up to speed. Remember, your BlackBerry is more like a computer than a phone, and it needs similar best practices for memory management and performance.

Clear Out the Event Log

Your BlackBerry tracks absolutely everything it does in order to help with debugging and troubleshooting in what is called an “Event Log.” It helps your BlackBerry run smoother and faster if you periodically clear out this log.

From your Home Screen of icons, press and hold the ALT key and type “LGLG” (Do not press the SHIFT key at the same time) to bring up the Event Log screen as shown. Press the MENU key and select “Clear Log”. Then select “Delete” when it asks you to confirm and finally press the ESCAPE key to get back to your Home Screen.

Close Unused Applications

Want to see what apps you’re running? Hold the menu key or press “alt” + ESC. If you find some apps in this list that you aren’t using, open them and close the app. Remember, an app is still running unless you open the app, press menu and select “close” or “exit”.

Web Browser Running Slowly? Clear out the Cache

You can make a dramatic increase in the speed of your Web Browser by clearing out the cache. Start your browser by clicking on the icon. Inside the Browser, click the MENU key and select “Options”. Select Cache Operations. Click “Clear History,” then click all the “Clear” buttons below. Answer “Yes” when it asked about clearing ‘pushed content.’ When done, press the Escape key a few times to return to the Browser. This will usually speed up your browsing speed significantly.

Automatic Memory Cleaning – Keep It Running Smoothly

One thing that may help keep your BlackBerry running smoothly is to utilize the automatic “Memory Cleaning” feature. Although your BlackBerry has lots of built in memory, all Smartphones are prone to “Memory Leaks” which can cause the device to really slow down, programs to hang or not work properly.

Start your Options icon and click on “Security Options.” Glide down and click on “Memory Cleaning” Change the “Status” to “Enabled.” Once enabled, you will see more options. I recommend leaving the first two as “Yes” and adjusting the Idle Timeout down from 5 minutes to 1 or 2 minutes. Finally, if you want, you can “Show Icon on Home Screen.” Save your changes.

If you selected to show your Icon, you will see it in the Applications folder as shown. When you click the Memory Cleaner icon, you will see the cleaning happen.

Looking for more basic BB tips? Made Simple Learning have some good BlackBerry guides worth checking out.

  • http://pulse.yahoo.com/_7B234PBCFN767KM4PL35QLH5MI Michelle

    excellent article. very easy to understand, follow and it helped me tremendously! Thanks so much. My BB is much faster now. 

  • Jamesbzimmerman

    my Blackberry moves slow no matter what 

  • Trish Mullen

    Thanks for this, exactly what I was looking for and written in an easy to read and follow format. Trish Mullen

  • guest

    I tried that Alt + Esc to close applications and it didn’t work.  I always click on close after anything I use on my Blackberry Torch and it still shows that it’s still running…..????? help please

  • Garreth

    hey dickwad. its worked for everyone except you. i just did it on my phone and it sped up 10 fold. so go drown yourself in the lake cos you obviously did it wrong.

  • Garreth

    which means it wasnt anything in this article that messed up your phone. the screen has nothing to do with the log. you have obvioulsy dropped your phone and put to much preasure on the screen and something in the screen broke.

  • worstphoneever

    blackberryes are getting worse.. im moving to android or iphone…sh$##$#  any phone is better.. the only thing is the BBM, nothing else.

  • Generams2003

    it worked, thanks:)

  • blackberry pin: 22c7c381

    i have a torch and there is a spinning clock in the middle of the screen and my files like pics and music is taking for ever to load! please assist thank you

  • http://www.facebook.com/profile.php?id=100000137478901 Vilho K. Mbangu

    thanks a lot, my phone is much better now!!

  • Kirstyclark2007

    on me blackberry there was the little black clock cuming on all the time someone said i had to take out me battrey for couple of mins thn put it back in.. i hav done tht now when i hav turned me phone on the thing where its loading only goes half way along and stops so a tuck me battery out again and its just done the same again

  • http://twitter.com/NasNas74 Ines A. El Sayed

    I think everyone who is complaining that it “effin Brok my phohne” just didn’t do the steps up there. You might have done a full memory cleaning instead of doing the one he told us to do. And for those of you who go : please help I don’t know what to do well you have two options : re-read slowly what is written up there OR google for another solution.
    I would like to thank the dude who made this article I’m using those steps since 2 years on my bb8520 and it’s working like a charm :)

    And if anyone has a problem don’t just go : OOOh nooo i’m so lost I don’t get it my phone doesn’t work. None of us can do anything if you don’t give us a little more details :)

  • http://twitter.com/NasNas74 Ines A. El Sayed

    maybe you should try the steps he just gave us :)

  • zorro

    My BB takes far too long to connect to the web, and sometimes that pesky little red clock stymies the entire message-sending operation.
    Orange helpdesk operators are never anything less than polite … but my patience is coming to an end with this handset.

  • zorro

    am slightly back in love with my BlackBerry after watching an online video which gave v useful tips about how to make it work faster.
    so am watching (via youtube) a play called absolute hell.
    live long, bill nighy.

  • Dseanz_08

    Thanks alot my blackberry tour is way faster then what it used to be thanks again!!!

  • Dseanz_08

    Thanks alot my blackberry tour is way faster then what it used to be thanks again!!!

  • STEVEEEe

    Great walk-through

  • 22hand

    I tried this on my 9810, only reason is that the memory leak of whatsapp…
    I will see how this works and keep you folks updated. the main issue is that the whatsapp slows down the 9810 by day end!! i will see this memory cleaning help.

  • 22hand

    I tried this on my 9810, only reason is that the memory leak of whatsapp…
    I will see how this works and keep you folks updated. the main issue is that the whatsapp slows down the 9810 by day end!! i will see this memory cleaning help.

  • Donnylad

    thank you so much for this guide i was realy pissed off my BlackBerry was so fricking slow

  • Lawrencekin39ge

    its a fake phone its better to be checked where the problem is about hanging keys.

  • Ice_women87

    Brilliant. Just used the first two as my phone is having no trouble catching up with my texting :) thank you!

  • nina_b

    I’ve done this and now, when I turn my phone on, the little clock (as if my phone is restarting) is the only thing on the screen. It’s been doing this for the past few hours (about 5 hours). Is this normal? How long did it take everyone else? 

  • nina_b

    I’ve done this and now, when I turn my phone on, the little clock (as if my phone is restarting) is the only thing on the screen. It’s been doing this for the past few hours (about 5 hours). Is this normal? How long did it take everyone else? 

  • Thanda Mlatha

    i must say i have done one of the tips i have been given by blackberry i must say sofar so good

  • Jellen195

    Worked instantly thank you! 

  • Jellen195

    Worked instantly thank you! 

  • http://www.facebook.com/mangley Jeremy Mangley

    I’m Happy.  My BB 8520 was really slowing down, this seems to be an instant fix :-)

  • sheba

    Hi There,
    I did all the steps and my blackberry is running much faster. However, all of my punctuations, scrolling, etc does not work. None of my alt + any key works to make !, ?, etc. How can I undo this? I can’t scroll anymore for instance if I press MENU and want to go to a particular action. Please help!

  • Ashley

    Worked great THANK YOU so much for posting this!

  • Michaela

    Yeeee!! Thank you so much!
     I thought I have to buy a new battery because died in 4 hours and  worked very very slow. I cleaned the memory as it is written above. i charges it evening and last one night and today I talked a lot and work online, and still have the battery almost 100%.
    This is awesome! I feel so good! Thank you and God bless you for your work to write all in here!

  • Ajay

    Hey, I want to verify that if I clean the memory of my BB as you have suggested, will my messages and emails and other media files get deleted?

  • Seedy3

    I really want to say a big thank you for posting these tips. They have made a million of a difference to the efficiency of my BB> I had made up my mind to discard this phone before this time.

    Thanks again

  • http://www.londonplanningpermission.co.uk Mike

    thanks, I had the same problem, and now its all sorted. cheers!

  • skymax

    thanks you , it helps me a lot, make my torch running fast , keep up the good work

  • Imani

    its the same thng with me

  • Samm V

    seems like it worked :) thanks a lot

  • Wendylanphear

    I have done ALT + LGLG weekly on my blackberry without any problems, but I suggest this to my husband and now he has deleted his music and pictures. Does anyone know how to get these back?

  • swattssup

    fan-tastic, didn’t know these bb maintenance tricks and mine got faster right off, thanks kyle!

  • swattssup

    fan-tastic, didn’t know these bb maintenance tricks and mine got faster right off, thanks kyle!

  • http://www.facebook.com/h0ma93 Richard Mallais

    When ever i try to alt lglg my bb bold 9780/6.0.0.666. and the only thing that happends is that my phone searches “/”/ and nothing eals. i have fallowed the steps above but nothing is working for me

  • MRYofachri

    The first step of clearing out the event log doesn’t even work. I pressed ALT key for so long and nothing happened. Any idea what I did wrong?

  • Sudhir

    I worked!!! Thanks a lot!!!

  • ILOVEJESSIEJ

    WOW! my blackberry was working SOOOO slow before i did this! thank you so much xx

  • Ginelledurand

    Will  the Automatic cleaning function delete text messages, contacts, pictures, etc. off of my phone?

  • Benji

    Done everything great tips ( Easy when you know how )
    Cheers Buddy…

  • Marc_h_92

    when i hold dow alt and press lglg alls i get is “/”/ an nothing comes up, can someone tell me why tis is?

  • Joseph Z

    Damn, thanks for this. This seems to be very useful! And just like alot of other things I find frustrating is lack of knowledge how to fully utilize them. Thanks.

  • kimberly

    TY this reallly helped :-) my phone is moving way better.