BlackBerry Slow? Basic Tips to Make Your BlackBerry Run Faster

204 Comments

memory_cleaning_screenshot

You may find your BlackBerry running slowly and often times this can be resolved with a few simple steps. I’ve taken the time to write out these tips that should get your BlackBerry back up to speed. Remember, your BlackBerry is more like a computer than a phone, and it needs similar best practices for memory management and performance.

Clear Out the Event Log

Your BlackBerry tracks absolutely everything it does in order to help with debugging and troubleshooting in what is called an “Event Log.” It helps your BlackBerry run smoother and faster if you periodically clear out this log.

From your Home Screen of icons, press and hold the ALT key and type “LGLG” (Do not press the SHIFT key at the same time) to bring up the Event Log screen as shown. Press the MENU key and select “Clear Log”. Then select “Delete” when it asks you to confirm and finally press the ESCAPE key to get back to your Home Screen.

Close Unused Applications

Want to see what apps you’re running? Hold the menu key or press “alt” + ESC. If you find some apps in this list that you aren’t using, open them and close the app. Remember, an app is still running unless you open the app, press menu and select “close” or “exit”.

Web Browser Running Slowly? Clear out the Cache

You can make a dramatic increase in the speed of your Web Browser by clearing out the cache. Start your browser by clicking on the icon. Inside the Browser, click the MENU key and select “Options”. Select Cache Operations. Click “Clear History,” then click all the “Clear” buttons below. Answer “Yes” when it asked about clearing ‘pushed content.’ When done, press the Escape key a few times to return to the Browser. This will usually speed up your browsing speed significantly.

Automatic Memory Cleaning – Keep It Running Smoothly

One thing that may help keep your BlackBerry running smoothly is to utilize the automatic “Memory Cleaning” feature. Although your BlackBerry has lots of built in memory, all Smartphones are prone to “Memory Leaks” which can cause the device to really slow down, programs to hang or not work properly.

Start your Options icon and click on “Security Options.” Glide down and click on “Memory Cleaning” Change the “Status” to “Enabled.” Once enabled, you will see more options. I recommend leaving the first two as “Yes” and adjusting the Idle Timeout down from 5 minutes to 1 or 2 minutes. Finally, if you want, you can “Show Icon on Home Screen.” Save your changes.

If you selected to show your Icon, you will see it in the Applications folder as shown. When you click the Memory Cleaner icon, you will see the cleaning happen.

Looking for more basic BB tips? Made Simple Learning have some good BlackBerry guides worth checking out.

  • Lrazz30

    If you have done these steps , but are still having trouble, after you completed the steps, try pulling the battery out and put it back in….it sounds weird but it made all the difference for me.

  • Meg

    this is fantastic, I was going insane with how slow it was going. I knew about step 1 but not about the others – it really is appreciated you took the time to do this!

  • Smiley1

    This helped!! sooo much!! thank you!!!!

  • Kappiah

    I cant find the memory cleaning on my blackberry curve 8520

  • Rhine4

    Kyle McInnes….they should put you a star on the Hollywood Walk of Fame!!!! Thank you soooooo much.  I am definately a crackberry fanatic, but was ready to trade to an iPhone before I found your webpage made of GOLD!!!!  Thanks Again!!

  • thomas thomas

    right suggestion, thanks a lot,it saves lot of time and energy. cheers guys!!!!!

  • Uniqueudie

    thank you thank you thank you!!! :-)

  • Dhiraj manwani

    it  really works…. :) thanks man

  • herbal

    weed browie points

  • Divinelymee

    This was really helpful.Thank you kindly :)

  • Karenrexonius

    yey you did it it work my bb is bold

  • Shellybeltran

     settings-security options-advance security options-memory cleaner :)) happy to help

  • bhetzgo

    THANKS..it worked! muah..

  • bhetzgo

    THANKS..it worked! muah..

  • Brittanyparrella

    Thankyou, this worked for me! This is a lifesaver! My blackberry was so slow I could barely do ANYTHING,

  • Krill

    worked..thankz =)

  • Aeprasetyo99

    Thanks for the Tips. But in my Bold9900, I can’t find “Memory Cleaning” under “Security Options. Can some one assist me, please?

  • Roberto Pampado

    Awesome information! Working like a dream! Top info! Thank you ever so much! :D

  • Roberto Pampado

    Thanks for the info! BlackBerry working a lot better! Can’t thank you enough, as was going to change handsets or was going to chuck it! Thanks once again! Luvvly Jubbly! :D

  • Roberto Pampado

    Certainly have to take your hat of this info posted! I was going mad with my BlackBerry Torch, but never had the same problem with the curve until I gave it to my partner and after she started using it for facebook but not on the BBM network as she is not subscribed it was going slow, but am fully signed up for their service and what a shame BlackBerry do not show us how to do it! Top advice!

  • Roberto Pampado

    Certainly have to take your hat of this info posted! I was going mad with my BlackBerry Torch, but never had the same problem with the curve until I gave it to my partner and after she started using it for facebook but not on the BBM network as she is not subscribed it was going slow, but am fully signed up for their service and what a shame BlackBerry do not show us how to do it! Top advice!

  • Dutta Rajib

    Thanks a lot for the information. It was really useful.

  • Imran

    Man oh man I’ve been using BB for years an I didn’t even know you could do this type of cleaning THANK YOU soooo much for your help.

  • Danielle Fourie125

    thanx

  • gerbilplay4

    Thanks for this guide! My BlackBerry (an 8120) started showing the little spinning clock timer even when trying just to lock the phone! Last night it got to a stage where it took me 5 mins to write a text because this kept coming up! I was just doing battery pulls thinking that would solve it, but my event log etc was really cluttered, even after just 2 weeks! After doing this just 5 mins ago, my BlackBerry already feels smoother and faster. Thanks for helping me, and showing me my ‘old’ BlackBerry isn’t the problem! :)

  • inderjeet

    in my also same that does not close

  • http://www.facebook.com/rodrigostaley Rodrigo Dos Santos

    esse blackberry é uma Merda!!! Muito lento, trava direto, não presta! nunca mais compro outra merda dessa!

    blackberry is a Shit!
    Very slow, hangs straight, so suck! I will never go buy this shit again!! :/

  • tababay

    Thank you so much I was ready to throw out this 9 month old phone. My phone is running like new and I only did the first step.

  • http://www.facebook.com/profile.php?id=737595148 Irene Jackson

    Thanks…this helped a lot!

  • cupidtips.com

    thank you so much. My favorite part is realizing that my blackberry has so many capabilites. It really is like a small computer. Had blackberrys for 8 years and committed to learning how to use all its abilities and take advantage of the full potional.

  • k

    I’ve done all the steps- and my phone seems to be fine- however when I try to use browser still it takes a really long time. Any other methods to speed browser up??

  • gumdrops

    oh my GOODNESS THE SPIDER DIED

  • rmc12304

    Lifesaver post.

  • Mark Whittall

    Excellent. I’ve forwarded this page as a link to all my work mates as we all have a BlackBerry supplied by our employer & the frustration they causing due the speed……Brilliant thank you.

  • X~G

    thanks, my phone’s reasonably faster

  • piku

    nice…hope it works

  • http://twitter.com/PumpkinLola09 LAURA BENNETT!!!???

    ya it worked so good i was about to crash it!!!! my bbm was so slow

  • User

    will my music go

  • Tillster

    This worked perfectly!! Thanks so much!!

  • greg

    i did throw it at the wall :/

  • YuL eN I

    thanksssss a lot :)

  • Mannu

    Thank You so much

  • Roli

    Thank u > great help.

  • bee

    thanks, i’ll try it

  • Wesly

    Thanks lot, but I don’t have “escape” button on my Blackberry. My BB is Gemini. So how I can find “escape” button on my phone? What alternative button to do “escape”? Thanks lot..

  • Wesly

    Sorry, it doesn’t work… Have a better idea??

  • Aryan

    thanks a lot…quite helpful tips. would love my curve 9300 running smoother. :-)

  • A

    What!!!!!

  • Jai

    Thanks a lot Blackberry Cool !!! never knew about the program closing, saved me a lot of hard resets!!! I appreciate it !!!

  • Ravish Gulati

    Thanks a ton dear. it was actually helpfull.