Comments on: Rumor: BlackBerry Storm2 Getting Improved Touchscreen and Recall

By: Simeon

Simeon — Sat, 08 Jan 2011 04:32:00 +0000

I changed the phone once because it rebooted about 10 times a day. But the new one seems no better than the old one. I have to be very careful when I receive a call, when I put on a desk, when I take out of my pocket, when…. Otherwise it will reboot.

By: Bob

Bob — Wed, 16 Jun 2010 19:32:12 +0000

I called Verizon in an attempt to get a replacement, but both reps that I got simply repeated that it was not a “known issue” and they had no “service bulletin” that communicated problems with the Storm 2….

….hmmmmm

By: dfox

dfox — Wed, 21 Apr 2010 01:33:24 +0000

Although this article is correct, I DO NOT recommend switching out Storms unless your issues are severe. I switched out mine and the “improved” device was much worse. I switched it out again – same thing. Today I have received my 3rd Storm2 switch-out and still, the issues are much worse.

By: dfox

dfox — Tue, 20 Apr 2010 20:33:24 +0000

By: jmmurray

jmmurray — Tue, 16 Mar 2010 14:51:34 +0000

I have major issues with my Storm 2. The Storm 2 was the first BlackBerry I bought. The experience hasn't been good.

Screen sticks, phone crashes due to Modem Proc. All in all, I haven't had joy with this phone.

My service provider is willing to exchange it for a 9700, but I'll rather go for another make.

By: brayndeded

brayndeded — Wed, 10 Mar 2010 05:28:51 +0000

I got mine today and yes they are a refurb but with the silicone actuators. its a newer unit the the one that was made and 1st sold back in nov 09 when they came out. im transfering my data to it right now and the screen feels alot smoother and more responsive.

By: alan

alan — Tue, 09 Mar 2010 06:20:28 +0000

maybe im retarded…but how can i tell my storm2 is part of the recall? i dont have a red dot…thanks

By: Robert

Robert — Tue, 09 Mar 2010 06:13:10 +0000

Does not look like Verizon is FULLY honoring this just yet. Took mine in and they wanted to keep it for a couple of hours to try and replicate the issues. Seems a bit suspicious that they would do this, and then say they have cataloged the issue on my account. Seems they might be ramping up for the OFFICIAL recall… Just my thoughts.

If there is a recall then I will have something to say with the waste of time I spent with all of this…

By: Paul

Paul — Mon, 08 Mar 2010 20:52:49 +0000

Just call Verizon and they are sending out like new device which should take care of the problem I was told. Hope soooooooooooo.

By: StormTrooper

StormTrooper — Mon, 08 Mar 2010 18:26:14 +0000

We work with Telus for our corporate Storm devices, they claim this to be rumor

By: Lena

Lena — Sun, 07 Mar 2010 20:33:02 +0000

DUHHH

By: Lena

Lena — Sun, 07 Mar 2010 20:32:44 +0000

ah, ive gone back to the store for a new one cuz mine kept on restarting. its happening again and the wifi isnt working but i dont wanna bring it back to bug them, but heyyy! if its a recall, definitely D:

By: Bruce

Bruce — Sun, 07 Mar 2010 06:07:23 +0000

I bought a used BB Storm on Ebay as a backup (second phone). Will they (BB/Verizon) warranty that as well?

By: sabeluv

sabeluv — Sun, 07 Mar 2010 05:56:49 +0000

I called and they said would ship out new one but I do not know if it is new one or a refurbished one but rep said that this unit will definately not have the issue from before with the green button sticking

By: Nicketmaster

Nicketmaster — Sun, 07 Mar 2010 05:38:40 +0000

Great. I'll call on Monday to see if they can do it over the phone.

By: James

James — Sat, 06 Mar 2010 22:47:26 +0000

blackberry storm 9530 should be replaced with a new storm2 because RIM knew this 9530 have a problem right from the start

By: brayndeded

brayndeded — Sat, 06 Mar 2010 20:12:47 +0000

if your storm2 was built before feb 2 then you are good to go (according to regional rep i talked to who was in my store(hutch ks). all i had to do was give them my phone # and told them the buttons were sticking,signed the agreement to ship back my current unit when i get my new one in 2 days. and that was it. no renewing contract or anything. i was in and out in less time it takes to go thru a drivethru window. ill get my new one monday and send back the old one in the prepaid carton/envelope they send me. as soon as i get the new 1 up and running, ill post on if theres much of a difference.

By: Nicketmaster

Nicketmaster — Sat, 06 Mar 2010 18:26:38 +0000

Yes, that's my issue. It isn't just those buttons though, it's that whole corner when it happens. It's rare, but it's common enough to be annoying.

By: Rumor: BlackBerry Storm2 Getting Improved Touch Screen

Rumor: BlackBerry Storm2 Getting Improved Touch Screen — Sat, 06 Mar 2010 15:21:42 +0000

[...] [Via – BBLeaks, BBCool] [...]

By: dannymaccuse

dannymaccuse — Sat, 06 Mar 2010 05:58:22 +0000

I got my Storm2 in late Nov-2009. I'm not clear on y'alls comments…so..for myself…I find that the green call button…and the BB button can't be pressed…as when the screen is turned off..no touch at all. Or…I have to press very hard to activate the key(s). Is this the experience that you others have had? Overall…I love this phone. And as NicketMaster said…I'd only replace it with an improved STORM2. My previous was a TREO 755P. I like the touch screens…If PALM had updated the browser…I'd still use that phone…but I digress..